Norton Nightmare or ISP Ignorance?
I only have knowledge of what kind of experience there is to be endured when using the particular Norton security product that I have used, which is the basis of this post to other pc users more experience and well-versed than I on this topic. I read great reviews online about Norton Security so why am I living in a Norton Nightmare? Can anyone tell me if there is a difference in a Norton product that is provided by and purchased directly from Norton and the Norton security service that is provided by my internet service provider? (pardon me if I am a bit techno-deficient but I know just enough to be dangerous and Norton seems to be having a field day with it! LOL)
I am not laughing, however, when I say that my concerns are severe, unresolved, and appear to be totally unconsidered by any level of “support” that I have dealt with over the last few years. It has been an exhausting experience. I will need to purchase or make some other arrangements very soon for a stand-alone product for my computer security. *(and services or any other “HELP” for vulnerabilities, updates, scams, all that monkey-shine that a simple, honest person is not privy to.) This Norton product and service has been consistent, thorough and dependable in passing the buck and dodging the bullet!
So, believe what I read online about Norton Security or Symantec, or is my ordeal ordinary?
Thanks so much for any advice. Grace and Peace to all!