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Cyclone of Confusion and Mis-Information

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#1 TooMuchTara


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Posted 23 February 2017 - 03:09 AM

Norton Nightmare or ISP Ignorance?

I only have knowledge of what kind of experience there is to be endured when using the particular Norton security product that I have used, which is the basis of this post to other pc users more experience and well-versed than I on this topic.   I read great reviews online about Norton Security so why am I living in a Norton Nightmare?  Can anyone tell me if there is a difference in a Norton product that is provided by and purchased directly from Norton and the Norton security service that is provided by my internet service provider?  (pardon me if I am a bit techno-deficient but I know just enough to be dangerous and Norton seems to be having a field day with it! LOL) 

I am not laughing, however, when I say that my concerns are severe, unresolved, and appear to be totally unconsidered by any level of “support” that I have dealt with over the last few years.  It has been an exhausting experience.  I will need to purchase or make some other arrangements very soon for a stand-alone product for my computer security. *(and services or any other “HELP” for vulnerabilities, updates, scams, all that monkey-shine that a simple, honest person is not privy to.) This Norton product and service has been consistent, thorough and dependable in passing the buck and dodging the bullet!  

So, believe what I read online about Norton Security or Symantec, or is my ordeal ordinary?

Thanks so much for any advice. Grace and Peace to all! 


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#2 sjpritch25


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Posted 23 February 2017 - 03:01 PM

Are you talking about Norton Security being provided by your ISP for free?   Your post is a little hard to understand your underlying issue. 

Microsoft MVP Consumer Security--2007-2010

#3 quietman7


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Posted 23 February 2017 - 04:55 PM

Working Together: Symantec and your ISP
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