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After connecting my school computer to WiFi at a resort I can no longer connect


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#1 mob99

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Posted 22 February 2017 - 06:08 PM

For some stranger reason I can't connect to my home wifi, I have a toshiba laptop with windows 10. On network connections, my wifi have a big red x, I tried to right click n connect and it does nothing.i tried clicking on available connections on the bottom task bar an nothing happens.its like sumthing blocking my wifi adapter... please help

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#2 JohnC_21

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Posted 22 February 2017 - 07:04 PM

If you have any WIFI profiles delete them and then see if Windows 10 detects your WIFI. Make sure Airplane mode is off and WIFI is on. 

 

http://www.thewindowsclub.com/forget-wireless-network-profiles-windows-10



#3 mob99

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Posted 22 February 2017 - 07:40 PM

Tried that an I restarted the computer but the same thing is happening,I finally got it to work thru the Ethernet cable but something pop up with akamai netsession as a firewall

#4 JohnC_21

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Posted 22 February 2017 - 08:04 PM

I am not sure what the akamai netsession is. From this page it looks like something you would want to delete. 

 

Are there any yellow exclamation marks next to your Network Adapters in Device Manager?



#5 Wand3r3r

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Posted 23 February 2017 - 11:44 AM

You should read this

https://answers.microsoft.com/en-us/windows/forum/windows_other-security/what-is-akamai-netsession-client/6c85ea38-e236-42b4-8c02-ea425d5658dc

 

I would get it off your system for starts.



#6 toofarnorth

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Posted 23 February 2017 - 11:56 AM

It could be you have accidentally hit the button for disabling the wifi.

Usually there is some sort of key combination you have to press to enable/disable it.
Typically on Toshibas it is FN + F8, like shown in the attached picture

Hold down the FN key and press F8.

If it doesnt work it might be because the FN key function is reversed in the bios.
This means that the computer thinks the FN key is pressed all the time and you only press F8 to do the switching.

Or, it could be because it is done differently on your model.
In that case post the model number and I'll try to find out the correct key combination for it

 

HTH!

 

tfn

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