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2 of my USB ports suddenly stopped working


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4 replies to this topic

#1 Mergho

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Posted 22 February 2017 - 03:52 PM

Dunno how to solve that



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#2 Joykill

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Posted 22 February 2017 - 04:05 PM

For a start, how are they not working? For example, if you connect something that has an indicator LED, does it light up? Or in the case of an external hard drive, can you feel it spinning up? 



#3 Mergho

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Posted 22 February 2017 - 04:24 PM

yes, external harddrive light up.. spinning up for about a min.

For a start, how are they not working? For example, if you connect something that has an indicator LED, does it light up? Or in the case of an external hard drive, can you feel it spinning up? 



#4 Zone_86

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Posted 22 February 2017 - 08:08 PM

Not sure what PC/laptop/device you have but it the device manager do you see any exlamation marks where USB would be? here is one such visual example

 

 

yellow-exclamation-marks-in-device-manag


Edited by Zone_86, 23 February 2017 - 03:40 AM.


#5 dc3

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Posted 23 February 2017 - 09:09 AM

There are two types of icons, the yellow warning icon, and the red error icon.  If you see one of these double click on it to expand it, select Driver and uninstall the driver.  When you restart the computer a new driver will be installed.

 

In the USB Mass Storage Device, Printing Support, and Root Hub listed there is a Power Management option.  If you are having a problem with one of these there is a box at the side of Allow the computer to turn this device to save power, make sure there is not a check in this box.

 

You can also force devices to restart by clicking on Action (in the upper left portion) and select Scan for hardware changes.


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