I bought a computer from ibuypower about a year or two ago and has been amazing as far as performance. Recently I've noticed some issues where windows (the operating system) would crash entirely. I would get an error that pops up saying something along the lines of "Windows has stopped working."
This would occur maybe once every two weeks for the past two to four months. As it wasn't a huge problem that really interfered with my computer use, I moved forward and dealt with it as it came by simply restarting the computer. Last night I used it for three hours prior to bed playing a few video games with friends and as I got off of the video games the computer got very laggy and google chrome, along with the rest of the computer, basically become unclickable but I was still able to move the mouse around so the computer wasn't frozen. I tried to restart the computer as usual but this time it was very slow booting up. Once it booted up the lag and unresponsiveness continued so I figured I'd turn it off and leave it alone till the morning.
This morning I woke up and tried to boot my computer but I received the black screen that suggests that new hardware may have been installed. I've tried about twenty times to restart my computer to see if it'll work but I've had no success. After the third time the auto repair tool popped up but not really because the repair tool itself seemed broken as I couldn't see any options and all that I could make up were a few broken words at the bottom of the screen. After about two minutes on that screen my computer restarted itself but again was not able to boot up.
I attempted to boot the computer in safe mode but with the change from how safe mode is booted from windows 7 to windows 8.1 I am not able to boot in safe mode as I can't get to the login screen and I do not have another computer that operates on windows 8.1
I am pretty sure that it is not a hardware issue as I have not moved the computer, opened it up, I dust it from time to time, and it's a fairly young computer. I suspect it is some type of malware or bug,
Any help would be appreciated.