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BSOD playing CS:GO


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#1 MC_Knacki

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Posted 22 February 2017 - 01:41 AM

Hello,
During the last 3 or 4 weeks i constantly (1 every 2 games approximatively) experienced BSOD while playing CS:GO. This happens only while playing this game. It doesn't occurs while charging, or anything.. But in the middle of the game which made me think of a CPU/GPU overload..
But i built my PC 2-3 months ago and i can't deal with the fact that my components are garbage..

I once had to check cs:go files after BSOD and it launched a DirectX setup.. but after the majority of BSOD i can reconnect easily.

 

I'm linking all dump files collected.. 

Thank you !

MC Knacki

Attached Files



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#2 bwv848

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Posted 27 February 2017 - 10:33 PM

Greetings,

Please follow these BSOD posting instructions and attach the requested files in your next reply. I am asking you to do so because the log files have become "stale". :)

Thanks.

Useful information!
Please only use the .ZIP compression format, do not use .7z, .rar, etc.!!!


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BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)


#3 MC_Knacki

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Posted 28 February 2017 - 07:46 PM

Hi, 
Thank you very much for your support !

I've succesfully followed the posting instructions and i linked the test results.
The problem seems to be linked with my peripherical drivers.. Could you confirm that everything else is alright ? :)

Thank you very much for your time, i really appreciate that :)

Attached Files


Edited by MC_Knacki, 28 February 2017 - 07:51 PM.


#4 bwv848

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Posted 28 February 2017 - 11:02 PM

Curiously where did find out about your peripheral drivers... from the Performance Monitor report? :) I can only understand a little French but am getting better each day. :P

Now on to my analysis:

Please immediately uninstall the following programs — they are known to cause BSODs!!!

MSI Afterburner
RivaTuner Statistics Server
The one and only dump blamed your NVIDIA graphics driver:
ffffa301`50aa3258  fffff80e`1b1470f0Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_02838dee03d82b94\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x7f70f0
Please reinstall your NVIDIA graphics driver. Use version 368.69, as it seems to be pretty stable. Please perform a Custom Installation. You should only install the Graphics Drivers and PhysX software. :exclame: DO NOT INSTALL ANY 3D DRIVERS!!!

Thanks!

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#5 MC_Knacki

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Posted 01 March 2017 - 01:16 AM

Thank you very much !!! 

 

Yes, the Performance Monitor report basically said that he found 2 errors, and blamed the Standard PS/2 Keyboard and Microsoft PS/2 Mouse, which i thought were the drivers of my mouse and keyboards.
Could it be in relation with the fact that i use Logitech drivers and Logitech Gaming Assistant to configure my G501 mouse and G410 Keyboard ?

 

I uninstalled those two progams but i think that's not the main cause of my BSODs cause i'm having BSODs since a month and a half and i only installed them few weeks ago to try to fix my BSODs (You can see that it didn't worked as intended haha ;) )

 

I have tried to install your NVIDIA driver version but that doesn't seem to be compatible with my graphic card.. Or at least that's what it's saying. I linked the opened window and the few bsod i had tonight.

Thank you again, dear french speaker !! 

 

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#6 bwv848

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Posted 01 March 2017 - 09:22 PM

I'm so sorry! I messed up and gave you the wrong graphics card driver!

 

Let's try version 372.70, as it seems to be pretty stable. Please perform a Custom Installation and ensure the Clean Install box is checked when installing. You should only install the Graphics Drivers and PhysX software. :exclame: DO NOT INSTALL ANY 3D DRIVERS!!!


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#7 MC_Knacki

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Posted 02 March 2017 - 08:39 PM

I did yesterday but i got a new BSOD today...
I'm linking the sysnative report :)

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Edited by MC_Knacki, 02 March 2017 - 08:40 PM.


#8 bwv848

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Posted 02 March 2017 - 10:26 PM

Try this one please. :)

 

http://www.nvidia.fr/download/driverResults.aspx/105142/fr


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#9 MC_Knacki

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Posted 11 March 2017 - 12:42 AM

Hello, 

I'm sorry i was not at home the past few days and couldn't see if it worked..

But i had 2 new BSODs since i started playing again. It seems that other steam games are causing some too.
I'm linking updated Sysnative report.

Thanks for your help !
 

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#10 bwv848

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Posted 12 March 2017 - 09:14 PM

May I have a look at the Live Kernel Event files please? :)

:step1: Upload Live Kernel Event Dump Files

• Press and hold the Windows Key + R on your keyboard at the same time.
• Type in %WinDir%\LiveKernelReports and hit Enter on your keyboard.
• If prompted to take permissions of that folder, please do so.
• Copy/paste the entire contents of that folder to your Desktop.
• Zip up (use .ZIP!!!) those files and attach them in your next reply.
 
p.s. Have a look at this thread and see whether if it helps...

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#11 MC_Knacki

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Posted 13 March 2017 - 04:49 PM

Here are two of the dump files i found in the LiveKernelReports folder.
I have trouble uploading the third because of its size wich seems not to be aproved by the uploader ..

 

I will look at this thread tonight, thanks ! 

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#12 bwv848

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Posted 13 March 2017 - 05:19 PM

Hey! :)

 

Will you please run Speccy… I would like to have a look at your graphics card setup:

 

:step1: Speccy by Piriform

• Download and save Speccy from here.
• Right-click on the downloaded ZIP file, click Extract all, taking note of where the files will be extracted, and then hit Extract.
• Open up the extracted folder, right-click on Speccy64.exe, and select Run as administrator. Please accept any User Account Control prompts.
• After waiting a while, click File, then Publish Snapshot.
• Hit Yes to the Publish Snapshot dialog, then click Copy to Clipboard. Paste the URL in your next reply.


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#13 MC_Knacki

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Posted 13 March 2017 - 05:54 PM

Here is the Speccy report :)

http://speccy.piriform.com/results/38CgOvuWZQIFnW8HQspyDvh



#14 bwv848

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Posted 13 March 2017 - 06:13 PM

Thanks; please try version 376.09 of your graphics drivers, as that's the MSI approved version.


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#15 MC_Knacki

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Posted 13 March 2017 - 06:23 PM

Alright i'm trying it :) 
Thank you !






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