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Upgraded a few components, now having freezing issues :c


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#1 Print_Hello_world

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Posted 21 February 2017 - 09:22 PM

Ive recently upgraded my rig about 3 weeks ago here are the specs:

http://imgur.com/a/tTWVo

Also added a :PNY CS1311 120GB SSD as a master drive along with these other two satas:

 
WDC WD5000AAKS-65A7B2 HDD
Hitachi HDE721010SLA330 HDD
 
I ran win7 on the Hitachi HHD, but bought the SDD preloaded with win10

But not everything went as smoothly as i expected;

Mind you, i had the components installed by the same people that sold me the extra components...they missed a few things on their hurry to close sadly (the bios reset jumper was left on, my new SDD s power was left unplugged, and for what i can tell on my CPU temps, the thermal paste wasnt re-added (since the processor wasnt replaced).

 

Here are the issues I've experienced, in order:

I first struggled with getting an output to my monitor, since i hadnt realized the jumper was left on, had to shutdown and attempt diffrent monitors and cables until I noticed... Yep.

 

Second, the order of my drives was shuffled thanks to the bios reset, had to re-setup the boot order again, even tho i had it be setup when it was built.

 

Third and most annoying, given that this is still something i havent been able to resolve:

 

At almost random times (but most frequently when playing ANY videogame paired with a youtube video playing on the background) my computer will ethier

 

a) Have the screen freeze and repeat the last played noise on a half-second loop for as long as 1 minute.   

b ) Have the same freeze but it doesnt revert after a minute, requires a hard reset to fix

c) My computer will freeze, give no audio output and just shutdown on its own

d) After any of the above, ethier during the booting sequence, or when im about to open my windows user, my computer will just shut down on its own, followed by ethier ANOTHER shutdown or freeze and will prompt me with a screen telling me windows didnt boot properly (giving me an option to repair or reboot again) or just have issue a) repeat and then allow me to move on.

 

Any of the above issues can chain into one another, but most commonly i will just have b ) happen on its own , and d) has only happened to me three times so far.

 

Also i once caught a pop-up tell me my nvidia kernel driver had crashed and reset inbetween a) chaining into b ), however said notification can be found nowhere on my systems event viewer, and the only sign of the above issues ever happening is the log of my hard resets as warnings, and the booting promp on d)

 

These are all the actions ive taken while attempting to solve this issue, and been completely stumped by the lack of progress:

 

-Monitored my systems sensors with HWinfo, had nothing out of the ordinary happen, no even when in the middle of an a) or b ) ,only a high-ish temp of 79°C at my CPU (but it can stay at that temp and produce no issues at all)

-Stressed my systems components with AIDA64 (GPU, CPU, SYSTEM MEM,etc) no issues arose from this except from the obvious slowness excpected from a stress test.

-Checked and validated my drives and rams with a plethora of memory/corruption checking softwares

-Monitored the windows system event viewer , nothing other than the notifs from the hard resets as mentioned above

-Updated and validated all my drivers thur various means, no changes at all

-Left the computer idling to see if its a run-time related issue, computer idles just like any other.

-Let the computer rest for a few days and see if anything coolds down

-Loaded more than one game game along with youtbe videos to try and replicate the issue, (almost tought i had somehow solved it when nothing happened)

-Attempted many ways to replicate the issue when it arose for the first time on a random set of variables, barely any consistent success.

-Took my computer to a technician nearby, only to spend 2 hours attempting to replicate any of my issues, only thing he did was clean my ram and make sure no static was stuck in it, somehow that convinced me it was fixed, until yesterday; b )happened again and its going strong.

 

Send help, I do not know what to do anymore, i cannot find any possible explanation to this, and since im never sure if its fixed or not its slowly driving me insane

:smash:

 

Thanks for reading, I sincerely hope i've missed something easy to fix.... please end this month-long hell

 

 
 


Edited by Print_Hello_world, 21 February 2017 - 09:23 PM.


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#2 nickos

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Posted 22 February 2017 - 01:25 AM

hi, 

 

i can suspect something with your bios settings or a bad hardware installation

 

i had the same issues like you few years back when i was building my little celeron desktop

 

i had remove everything and i have reinstall all my computer's parts again but please first check the follow before anything else...

 

reset your bios cmos

 

https://www.lifewire.com/how-to-clear-cmos-2624545

 

since you have an ssd hard disk you must enable the ahci mode through your bios !

 

then you can check any of the follows

 

you can take off the motherboard from your case and try to reinstall first the cpu and cpu cooler again

 

pay, attention to install properly your cpu cooler, the cpu cooler have to seat down completely over the cpu, don't forget to apply the necessary thermal paste !

 

many of the freezing problems are associated with a wrong cpu cooler installation

 

watch some youtube videos on how to install an amd fx cpu cooler

 

https://www.youtube.com/results?q=Amd+fx+4300+cpu+cooler+installation

 

before doing anything touch a metal like your pc case to avoid any static electricity

 

if you cannot be able to reinstall your computer parts by yourself ask from your technician to do this

 

if the pc is running well after you installed again the cpu cooler your ok but if you have

again any freezing problems then you have to reinstall the ram dimms, your graphics cards and all the cables form your pc case to your motherboard

 

there is a small possibility your motherboard to be faulty but you have to check everything before you say that

 

please, i speak from my very own experience

 

good luck my friend


Edited by nickos, 22 February 2017 - 10:35 AM.


#3 hamluis

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Posted 22 February 2017 - 12:07 PM

Who...sellls a hard drive with a version of Windows on it?  Seems highly irregular since the license applies to a system...and the drivers and settings on that hard drive also apply to an unknown system.

 

Unless by some coincidence your system is a match for the system from which the hard drive came...I would not expect Windows to work properly in its new home.

 

Louis



#4 nickos

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Posted 22 February 2017 - 01:09 PM

dear hamluis,

 

even if the version of the windows and drivers belong to a different system the computer could be booted but the problem is something else


Edited by nickos, 22 February 2017 - 02:05 PM.


#5 Print_Hello_world

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Posted 24 February 2017 - 05:33 PM

Thanks for the early replies guys, i will try the bios reset and settings first, and update you on it.
Also what i meant by preloaded is they clone the files from a hard drive that doesnt have the windows setup initated, just has the files loaded in so no installing to do
 



#6 MDD1963

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Posted 24 February 2017 - 07:05 PM

Who...sellls a hard drive with a version of Windows on it?  Seems highly irregular since the license applies to a system...and the drivers and settings on that hard drive also apply to an unknown system.

 

Unless by some coincidence your system is a match for the system from which the hard drive came...I would not expect Windows to work properly in its new home.

 

Louis

We have a winner diagnosis here....!

 

SSD with WIndows preloaded.....? <sigh!> :)


Asus Z270A Prime/7700K/32 GB DDR4-3200/GTX1060


#7 Print_Hello_world

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Posted 24 February 2017 - 07:13 PM

But even if it was , i was never given a way to fix that :/ , i am also afraid it might be static since i just got a small electric discharge from touching the power on button after a crash, bios reset didnt work btw



#8 nickos

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Posted 25 February 2017 - 05:41 AM

even after a crash the bios can work...

 

disconnect your psu from the motherboard, remove your motherboard's battery and the cables that are coming on the motherboard from your case, disconnect your pc from the mains and leave it that way for an hour... connect everything and try to reset your bios as follow

 

https://www.howtogeek.com/131623/how-to-clear-your-computers-cmos-to-reset-bios-settings/

 

check your bios settings as well specially the settings for your ssd hard drive must be on the ahci and the settings for the ram since these two settings are crucial to boot up your pc

 

another setting that is associated with no boot is the usb settings

 

check that your legacy usb devices is disable trough bios, if legacy usb device bios setting is on there is a possiblity not to boot into windows


Edited by nickos, 25 February 2017 - 05:41 AM.





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