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Website Help, DNS Problem?

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#1 larssonmc2


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Posted 21 February 2017 - 06:14 PM

I wonder if anyone can please offer advice.
I have recently had my website revamped and I have changed hosting companies.  The"
For some strange reason, when I connect to my Virgin Media internet at home it brings up my old website (blue background) but when I am out and about or using my mobile or go to a friends house and use their broadband, the new website works perfectly normally.
I have tried calling Virgin Media, but I am getting nowhere.  The host of my site says the new site is live and should work.  It does, apart from when I connect at home to my internet service.  I work from home so this is important.
Can anyone offer any advice?  Is this a problem with Virgin and the DNS?

Edited by larssonmc2, 22 February 2017 - 06:22 AM.

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#2 ItsAllGeekToMe


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Posted 02 March 2017 - 07:59 PM

Not sure if this is still an issue, but try pinging the website from home and then from somewhere else.  Check to see what IPs the DNS resolves to.  I suspect that your home DNS resolves to the IP of your old hosting company.  Makes sure that your firewall, or whatever pushes your DNS servers, is pointing to you to a DNS source.  Perhaps try Google's DNS of or OpenDNS at

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