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Edge just doesn't work!!!


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#1 tommyzulu

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Posted 21 February 2017 - 06:39 AM

I am running Windows 10 (1607) on my laptop and everything works fine except the Edge browser -- which is seems NO ONE can fix!
It doesn't really matter since there are other browsers which work fine - but Edge just will not allow itself to be customised. I cannot even save my own preffered page to open as a start page (https://google.co.uk/)
Windows Support have:
  • got me to deleted the Edge folder in hidden items; (user roaming local etc)
  • got me to set up a new user
  • given me a new iso file
I have run file fixer; sfc, etc etc. Nothing works.
It is a matter of interest whether anyone has had similar problems -- or have you all given up on edge anyway?

Edited by Al1000, 22 February 2017 - 12:31 PM.
moved from Windows 10 Discussion


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#2 opera

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Posted 22 February 2017 - 01:31 AM

I have never had a problem setting Google as main search engine, or setting Google as home page in Windows 10. (I also use google.co.uk)

 

What steps are you doing when you attempt to have it as your start/home page?



#3 tommyzulu

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Posted 22 February 2017 - 03:41 AM

The basic --- open settings, select the "specific page" option from the start page drop down menu, type in the url, press the save icon; close the browser...

When I reopen the browser nothing is saved. Restart, same thing.

 

I can use Chrome -- but just wondered how common this is? Thanks



#4 Rocky Bennett

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Posted 22 February 2017 - 06:36 AM

I have Google set as my home page in Edge. I have never had any problems with Edge, so I use it for many specific things, although Firefox is my deferred web browser.


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#5 dc3

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Posted 22 February 2017 - 12:47 PM

Unpin Edge from the Taskbar and Start Menu and set which ever browser you want as the default browser.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 garioch7

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Posted 23 February 2017 - 04:00 PM

tommyzulu:

 

I have Windows 10 as well.  I use Chrome as my default browser because Edge is too limited in terms of extensions, in my personal opinion.

 

That said, I just launched Edge, went into "Settings" and set your intended default home page: https://google.co.uk/ to open, in addition to my preferred home page, so that I had two "tabs" opening in Edge when I launched it.  It worked just fine.

 

I am running Windows 10 Pro x64, Build 1607, fully updated.

 

I don't know, but could it be your anti-virus, anti-malware, or multiples of such, interfering with Edge?  I have not read about this issue before; therefore, I suspect it might be an issue unique to your computer hardware/software configuration ...

 

Can you set your intended home page in Safe Mode?  Have you tried the DISM command?  If you query "DISM" on Google or any other search engine, you will get lots of hits.

 

Have a great day.

 

Regards,

-Phil


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#7 tommyzulu

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Posted 24 February 2017 - 07:01 AM

Thank you -- yes I have tried DISM -- didn't help!

 

I suppose it might just possibly be my virus protection but it doesn't block firefox, chrome, or opera!

 

Anyway thank you all for all your helpful comments. I don't need to use Edge at all -- but it would have been good to get to the bottom on this issue.

 

I'll stick with Chrome! 

 

Best regards



#8 garioch7

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Posted 24 February 2017 - 01:05 PM

tommyzulu:

 

Thank you for your post.  Did you try booting into Safe Mode and trying to set the homepage in Edge?  If you can, that does indicate that some software application is interfering with Edge.

 

If you can't still set your home page in Safe Mode, then my guess is that somehow your install of Edge is somehow corrupted or its functionality is being limited.

 

Have you scanned your computer with Malwarebytes Premium, AdwCleaner, and/or Junk Removal Tool (JRT) to see if Edge is a victim of a browser hijacker?  All these anti-malware tools are available for download here.

 

Have a great day.

 

Regards,

-Phil


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#9 dc3

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Posted 24 February 2017 - 01:22 PM

This could also simply be file corruption which could be resolved by running a sfc /scannow scan.

 

Please run System File Checker
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.

Important:  There will be a short message at the end of the scan informing you of the results.  If you receive the message "no integrity violations were found" you don't need to do anything else, no corrupt files were found.  You should watch the scan to see the results at the end of the scan.

This needs to be run using an Administrator account.  

You should not do anything else with the computer while this scan is running.  Do not stop the scan as this can damage Windows files.

You will need to open the Command Prompt to run the sfc /scannow.  The easiest way to do this is to press the Windows key windowskey_zps092d5c75.png and the X key.   A menu will open with the option Command Prompt (Admin), click on this.  This will open the Command Prompt.

If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.

You will see an image similar to the one below.

command%20prompt%20w8_zpsxjmewau9.png

Copy and paste the command below in the Command Prompt, then press Enter.

sfc /scannow

This scan will take a while to run, please do not abort the scan as this can result in damage to the operating system.

If integrity issues are found in the scan please post the CBS log using the instructions below.

To find sfc /scannow log, reopen the Elevated Command Prompt using the Windows key windowskey_zps092d5c75.png and the X key method outlined in the instructions above.

When the Elevated Command Prompt opens copy and paste the following in the Command Prompt, then press Enter.  

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\Desktop\sfcdetails.txt"

This will place a new icon on the desktop titled sfcdetails.  Click/tap on this to open the log, copy and paste it in your topic.

This log usually is very large, for this reason you should use a host website like Dropbox to post the log.  You can start a free 30 day trial.  Once you have loaded the log at Dropbox post a link to the website.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 tommyzulu

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Posted 24 February 2017 - 04:16 PM

Thank you again for your suggestions -- but I have to tell you that I've done the scannow etc; done the safe mode restart (but then cannot connect to my router even when I do it with "networking" selected).

 

Anyway I have now given up on Edge. I have no problems with Chrome or Firefox... and I think most agree that they are better browsers anyway.

 

If I ever get to the bottom of this I'll pst on this website to let you very helpful people know what I have discovered...

 

Cheers!






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