Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

I think I'm infected, what should I do?


  • Please log in to reply
5 replies to this topic

#1 twingkioyee

twingkioyee

  • Members
  • 4 posts
  • OFFLINE
  •  

Posted 20 February 2017 - 05:15 AM

Greetings/Hello, as the title say. I think my PC is infected with some kind of malware or I don't know the name. Several days ago I got infected by Sality, yes a Sality and I managed to maybe 'clean' it all up with Dr Web in Safemode after that there is no more Sality detected by my AV which is Avast.

 

So I'm very happy with that and then this thing happen.. my Google Chrome is randomly opening a link every I don't know maybe like around 35 - 45 minutes maybe or its random I don't know. The link is 'sagepubgo.com/gravem' that link is a russia website but I think the link my browser open is a redirect link to an ads, so the virus creator can get more view on ads and get money while im  I've scanned my computer like 10 times with adwCleaner, Malwarebytes, Dr Web and Avast but there is no treat/detection also I've tried to do a clean uninstall of my Google Chrome (Uninstall on cpanel and deleting the files on appdata etc.) and do reinstall after that, but the problem keep coming. When my Google Chrome is not installed, the only browser my laptop had is Microsoft Edge and I've never see that 'virus' opening a new tab and redirect me to an ads on Edge. But when I install Google Chrome browser and even not making it as a default browser the virus still opening on my Google Chrome. I've also been trying to disable every Extension/addons I had in my Google Chrome. As I'm typing this thread, my chrome is opening that link two times.

 

EDIT 1: Google Chrome open the link by creating a NEW TAB not a random pop up and I'm not the one who open the new tab, its the google chrome.


Edited by twingkioyee, 20 February 2017 - 05:21 AM.


BC AdBot (Login to Remove)

 


#2 buddy215

buddy215

  • Moderator
  • 13,195 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:West Tennessee
  • Local time:09:49 PM

Posted 20 February 2017 - 04:47 PM

Welcome to BC....

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Please download Zemana AntiMalware and install it

  • Run the application
  • Click "Next" and then Scan
  • When the scan has finished click Next to remove any threats.
  • Click the bars in the top right corner to display the logs, double click your log
  • copy and paste the log into your reply

 

  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 twingkioyee

twingkioyee
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  

Posted 21 February 2017 - 06:51 AM

Zemana AntiMalware 2.72.2.101 (Installed)
 
-------------------------------------------------------
Scan Result            : Completed
Scan Date              : 2017/2/21
Operating System       : Windows 10 64-bit
Processor              : 4X Intel® Core™ i5-6200U CPU @ 2.30GHz
BIOS Mode              : UEFI
CUID                   : 1211F195EB17E793DE64E7
Scan Type              : System Scan
Duration               : 93m 56s
Scanned Objects        : 268712
Detected Objects       : 3
Excluded Objects       : 0
Read Level             : Normal
Auto Upload            : Enabled
Detect All Extensions  : Disabled
Scan Documents         : Disabled
Domain Info            : WORKGROUP,0,2
 
Detected Objects
-------------------------------------------------------
 
Hosts File
Status             : Scanned
Object             : %systemroot%\system32\drivers\etc\hosts
MD5                : C58B0A81D99E9C69E310C14F77F383B3
Publisher          : -
Size               : 3080
Version            : -
Detection          : Hosts Hijack
Cleaning Action    : Repair
Related Objects    :
                Hosts file - 118.97.116.27 - blogspot.com
                File - %systemroot%\system32\drivers\etc\hosts
 
Wi-Fi
Status             : Scanned
Object             : Wi-Fi 127.0.0.1
MD5                : -
Publisher          : -
Size               : -
Version            : -
Detection          : DNS Hijack
Cleaning Action    : Repair
Related Objects    :
                DNS Server - Wi-Fi : 127.0.0.1
 
httpsagepubgocomgravem
Status             : Scanned
Object             : NE->c:\windows\system32\tasks\httpsagepubgocomgravem
MD5                : -
Publisher          : -
Size               : -
Version            : -
Detection          : Adware:Win32/CHR.TASKSCHD.GEN.A!Neng
Cleaning Action    : Quarantine
Related Objects    :
                (null) - (null)
 
 
Cleaning Result
-------------------------------------------------------
Cleaned               : 3
Reported as safe      : 0
Failed                : 0


#4 twingkioyee

twingkioyee
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  

Posted 21 February 2017 - 06:54 AM

Zemana solves the problem I think, the adware is creating a file under my tasks folder. I'll try to reboot my system and see if the adware still doing the thing..



#5 twingkioyee

twingkioyee
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  

Posted 21 February 2017 - 09:02 AM

Can confirm the adware is gone, Zemana solves it. Thank you for the assistance buddy215 :))

Requesting lock or archive for the thread, thanks!



#6 buddy215

buddy215

  • Moderator
  • 13,195 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:West Tennessee
  • Local time:09:49 PM

Posted 21 February 2017 - 09:11 AM

Good...you're welcome...happy surfin'


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users