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Connected to the internet but not receiving data


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#1 ac98521

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Posted 19 February 2017 - 11:28 AM

While I am playing Garena/ Steam online games, there is a point wherein the computer stops receiving data instantly disconnecting me to the server. But when I access chrome and google, the connection suddenly comes back. Can you give a diagnosis to this? Or solutions?

 

I have a dell inspiron 7566.



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#2 Kilroy

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Posted 20 February 2017 - 03:16 PM

What is your Internet connection?

 

It may be that Garena requires constant connectivity or you get disconnected, a slight glitch and you would be disconnected from Garena, but Chrome would be just fine.



#3 ac98521

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Posted 21 February 2017 - 01:03 PM

What is your Internet connection?

 

It may be that Garena requires constant connectivity or you get disconnected, a slight glitch and you would be disconnected from Garena, but Chrome would be just fine.

I am using a very stable modem connection at home. When the incident happened, my computer stopped getting data, though my system tray icon was fine. My phone was able to connect in the internet as well, which means the problem must be in my computer right?






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