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Windows Defender and Avast randomly turned off

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Posted 19 February 2017 - 08:07 AM



Today I got a message saying that a program was trying to shut down Avast's real time protection. Then I saw that both Windows Defender and Avast had been shut down, and at first I could not restart them. Now it seems like they have both been turned on again, but I am worried that I have a virus that is causing these issues? I'm currently scanning my computer, but nothing has been found (yet).


Can someone please help me?

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#2 dc3


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Posted 19 February 2017 - 01:35 PM

Try uninstalling Avast and reinstalling it.


In Windows 8.1 if another antivirus is installed this will disable the Windows Defender antivirus.  If there is a problem with the other antivirus this could cause the Home defender to enable itself.


If this doesn't resolve this issue I would suggest requesting that this topic be moved to the Am I Infected forum.

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