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Security Center service cannot be started & security centre "title" is missing!


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#1 Reena

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Posted 19 February 2017 - 07:45 AM

I cannot start Windows Security Centre Service.

 

Reading the various posts regarding this problem I have used sfc/scannow in Admin format and been told I have no integrity violations.

 

I have accessed SERVICES and discovered that the Security Centre title (!)  is missing!

 

All this started when I upgraded to  Malware Bytes 3 accidentally . I thought I was updating my usual Malware Bytes which has been no problem for many years. I have uninstalled MB 3 but my PC has been behaving erratically since then.

 

I have AVAST Anti - Virus, the free version, installed and have used this again for years. It tells me I am virus-free. My old MB has found several PUPS and dealt with them.

 

The "Solve PC issues" on my taskbar keeps telling my WSCS needs to be turned on.

 

I would appreciate any help you can offer.

 

My thanks.

 

 

Windows 7

Internet Explorer 11

Avast Anti Virus

Malware Bytes V2017

PSI

CCleaner


Edited by Reena, 19 February 2017 - 07:46 AM.


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#2 sflatechguy

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Posted 19 February 2017 - 08:48 AM

If you open a command prompt and enter sc query wscsvc, does it return any information for the Security Center service?



#3 Reena

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Posted 19 February 2017 - 11:14 AM

It states:

 

The specified service does not exist as an installed service. 



#4 sflatechguy

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Posted 19 February 2017 - 11:27 AM

In the Start menu search bar, type in cmd. Right click the command terminal icon and select "Run as administrator". Then enter the command sfc /scannow.

If that fails to fix it, you will likely have to do a repair installation, which would require a Windows 7 installation disk.



#5 Reena

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Posted 19 February 2017 - 12:20 PM

I have already done this and been told no integrity violations



#6 sflatechguy

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Posted 19 February 2017 - 12:39 PM

If your system is configured to save restore points, you can try restoring back to a system state before the problem cropped up.
https://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/
If that doesn't work, you'll have to do a repair install.

#7 Reena

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Posted 20 February 2017 - 12:30 PM

  • System Restore didn't work! ]#

Thank you ALL for your help.



#8 sflatechguy

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Posted 20 February 2017 - 07:21 PM

You may want to open a support ticket with Malwarebytes.

https://support.malwarebytes.com/?b_id=6400






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