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#1 LasersEdge

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Posted 18 February 2017 - 10:26 PM

I've been having BSOD's lately and would like some help in determining what the problem is. Attached are the Sysnative and Perfmon files. 

 

Thank you in advance 

 

Jeff

Attached Files



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#2 bwv848

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Posted 18 February 2017 - 10:51 PM

Hi, Jeff,

 

Please stop using CCleaner as it automatically deletes memory dumps. The one and only memory dump blamed a USB networking adapter driver, netr28ux.sys:

0: kd> !irp fffffa8014894bd0
Irp is active with 9 stacks 7 is current (= 0xfffffa8014894e50)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  0 fffffa800a122050 00000000 00000000-00000000    
          *** WARNING: Unable to verify timestamp for netr28ux.sys
*** ERROR: Module load completed but symbols could not be loaded for netr28ux.sys
 \Driver\netr28ux
            Args: 00014400 00000000 00000004 00000002
 [ 16, 2]   0 e1 fffffa8009f72c70 00000000 fffff800038c4210-fffffa8014a64090 Success Error Cancel pending
           \Driver\vwifibus    nt!PopSystemIrpCompletion
            Args: 00014400 00000000 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8014a64090    

            Args: 00000000 00000000 00000000 00000000
Please reinstall it. **DOWNLOAD LINK** (I believe this is the correct model, but I could be wrong.)
If you continue to get BSODs, please uninstall Malwarebytes. Malwarebytes and Ralink RT2870 adapters have a long history of conflicting with each other.

Thanks.

If I do not reply in three days, please message me.
 
BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)


#3 LasersEdge

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Posted 19 February 2017 - 10:49 AM

Thank you for the quick response. I will follow up on this. 



#4 bwv848

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Posted 19 February 2017 - 06:12 PM

You're welcome. I hope everything works out. Please keep us updated! :)


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#5 LasersEdge

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Posted 19 February 2017 - 10:08 PM

I downloaded the link you sent, had some issues dealing with the deleting the driver but eventually reloaded it all. I will see how it goes. I ran the other tests with no issues. I will not run CCleaner if something else happens. The only other problem I am having is programs not responding but that is another thread.

 

Thanks again.



#6 bwv848

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Posted 20 February 2017 - 09:59 PM

You're welcome. Let us know how everything goes. :thumbup2:


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