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windows 10 hacked ?


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10 replies to this topic

#1 Darkwiz

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Posted 17 February 2017 - 06:51 PM

Have a laptop with win10 on it and i don't know whats going on, seems some programs install or uninstall as they see fit and its not me doing it, never seen this kind of thing before in windows, what would be doing it ? Laptop kind of new and haven't use it much or window 10 since this thing. Its like someone is in control of my computer and they do whatever they want to it without asking almost like someone has a remote desktop kind of thing to my computer and is in full control ! hackers ~ virus ?

 

 

Mod Edit

Moved from Windows 10 support to am I Infected

NickAu


Edited by NickAu, 17 February 2017 - 06:58 PM.
Mod Edit


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#2 a.h.h.10

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Posted 17 February 2017 - 07:03 PM

What kind of programs is it installing and uninstalling?



#3 _LSSJCharizard_

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Posted 17 February 2017 - 09:49 PM

I know I am not a specialist in this, but what Antivirus/AntiMalware do you use?  



#4 DutchyTechTips

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Posted 17 February 2017 - 10:22 PM

You are not using a wi-fi hotspot are you?



#5 Darkwiz

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Posted 17 February 2017 - 11:06 PM

What kind of programs is it installing and uninstalling?

 

​Stuff like Netflix, Pandora, Farmville 2, Assphalt (something or another), and Microsoft Solitaire, if removed they come back and i never installed them in the first place.
 

 

I know I am not a specialist in this, but what Antivirus/AntiMalware do you use?

 

​Windows defender

 

You are not using a wi-fi hotspot are you?

 

​Kind of, i do use wi-fi for the laptop if that's what you mean, should i use a normal wire ?

would that help ?



#6 x64

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Posted 18 February 2017 - 01:49 AM

I presume that you're talking about unsolicited "Apps" appearing in the start panel? It's Microsoft's Marketing department being "helpful" (to themselveles) and "annoying" to everyone else.....

 

Go to "Settings" (the 'Gear' icon on the start panel)

Select "Personalisation"

Select "Start"

Turn off "Occasionally show suggestions in start"

 

Remove any unwanted tiles that are already there.

 

That should turn off the unwanted apps...



#7 Darkwiz

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Posted 18 February 2017 - 12:52 PM

Nope that's not what you do, this is what you do.

http://winaero.com/blog/fix-windows-10-installs-apps-like-candy-crush-soda-saga-automatically/




Thanks for everyone's time trying to help but it seems no one on the forum knows how to use windows 10 it seems, found the answer on my own, thanks all anyways.

#8 dc3

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Posted 19 February 2017 - 01:17 PM

Please download TDSSKiller from here and save it to your Desktop.

The log for the TDSSKiller can be very long.  If you go to the bottom of the log to where you find Scan finished you will see the results of the scan.  If it shows Detected object count: 0 and Actual detected object count: 0, this means that nothing malicious was found and you will not need to post the log.
 
1.  Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
 
tdss1_zps90132559.png
 
2.  Check Loaded Modules, Verify Driver Digital Signature, and Detect TDLFS file system.
 
If you are asked to reboot because an "Extended Monitoring Driver is required" please click Reboot now.
 
tdsskillermultiple_zps472c18eb.png
 
3.  Click Start Scan and allow the scan process to run.
 
tdss4_zps6792a13c.png
 
4.  If threats are detected select Cure (if available) for all of them unless otherwise instructed.
 
***Do NOT select Delete!

Click on Continue.
 
tdss5_zps98fc5887.png
 
5.  Click on Reboot computer.
 
Please copy the TDSSKiller.[Version]_[Date]_[Time]_log.txt file found in your root directory (typically c:\) and paste it into your next reply.

Note:  The log may be very long.  You may need to break it into parts to post the whole log.

Post this in your topic.
 
 
Please run Malwarebytes AntiMalware

Please download Malwarebytes Anti-Malware.

1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.

2)  Malwarebytes will automatically open.  You will see an image like the one below, click on Update Now.  

mbam1_zps98e7fba9.png

3)  Click on Settings, you will see a image like the one below.

malware%20settings_zpsixkea5sd.png

When Settings opens click on Detection and Protection, then under Non-Malware Protection, click on the down arrow for PUP (Potentially Unwanted Programs) detections and select Treat detections as malware.  Under Detection Options place a check in the box for Scan for rootkits

4)  Click on Scan (next to Settings), then click on Scan Now.  The scan will automatically run now.

5)  When the scan is complete the results will be displayed.  Click on Delete All.

malwarenew_zps34b58fdc.png

6)  Please post the Malwarebytes log.

To find your Malwarebytes log,download mbam-check.exe from here and save it to your desktop.
 
To open the log double click on mbam-check.exe on your desktop.  Copy and paste the entire log in your topic.

 
Please run AdwCleaner

Please download AdwCleaner and install it.

When AdwCleaner opens you will see an image like the one below.

adwcleaner11_zps48314883.png

Click on Scan to start the scan.

Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.

If there are no malicious programs are found you will receive the following message.

adwcleaner%20111_zpsiduqrrrp.png  
 
Click on Clean to remove the selected items.  If you have any questions about any items in the list please copy and paste the list in your topic so we can review it.  
 
You will receive a message telling you that all programs will be closed so that the infections can be removed.  Click on OK.  The computer will be restarted to complete the cleaning process.
 
When the cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your topic.


Please run the ESET OnlineScan

This scan takes quite a long time to run, so be prepared to allow this to run
till it is completed.

***Please note. If you run this scan using Internet Explorer you won't need
to download the Eset Smartinstaller.***

ESET Online Scanner

  • Click here to download the installer for ESET Online Scanner and save it to your Desktop.
  • Disable all your antivirus and antimalware software - see how to do that
    here
    .
  • Right click on esetsmartinstaller_enu.exe and select Run as Administrator.
  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats ([color=redonly available if ESET Online Scanner found something
  • ).
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.

Edited by dc3, 19 February 2017 - 01:18 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 Darkwiz

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Posted 22 February 2017 - 01:37 AM

DC3 WTF!!!!

 

Bro are you on drugs or is it time to change your glasses because you can't read what others post or you just don't cair to read posts anymore and just go around the forum sh it posting, did you not even read what was posted before dropping that BS premade spam post in the pile ?

 

Got to ask DC3, are you a bot ?


Edited by Darkwiz, 22 February 2017 - 01:37 AM.


#10 dc3

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Posted 22 February 2017 - 09:03 AM

I don't know if you are aware of the fact that this topic had been moved to the Am I Infected by one of our moderators, there was a notation attached to your first post pointing this out.  I responded to this to determine if malware was involved or not.

 

I do not do drugs, I see quite well, but I do have a problem with those who a rude, crude, and abusive.  Perhaps you should read the forum rules, I've posted one which applies directly to your last post.

 

There will be no posts meant to offend or hurt any other member, in a manner which is offensive or inflammatory.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 Al1000

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Posted 22 February 2017 - 09:33 AM

Darkwiz, please familiarise yourself with our Forum Rules and Posting Guidelines

This topic is closed due to your inflammatory comments.




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