I downloaded this software to convert a Canon video file to MP4, needless to say it didn't work. But i then started having issues. Playing videos on youtube and other sources would load but wouldn't play. I think it must be related as it is the only change I made. I could use some help making sure I get this completely removed and check anything else is wrong.
I have attached the FRST files as requested.
Thanks so much for your time and help!