Hey again to any re-viewers of my issue but I am new and in a bind with Norton myself and wanted to check in and follow this and any other relative information. My Norton product which is provided by my internet security provider, CenturyLink, and the only thing that I am "secure" about is the certain flow of uncertainty! It is so bad that they techs who remote in from "Due West of B.F.E" know me by name and have actually bolted from the log-in-rescue session, never contacted me via phone, email or otherwise to reconnect. Yes, my information was known. Please any war stories or specifics you can share? And to "quietman7" I would like to say thank you that you really are a well of information that I hope to have time to make use of. Thanks to all for help.