I got a free laptop and trying to factory reset it but in HP recovery Manager there is no option like videos show for factory settings. Also I believe it was windows 8 and someone tried to upgrade to Windows 10 because it says on a screen, windows recovery Manager and 2 separate windows 10 operating systems with I believe 4files. So it's stuck on load screen and error pops up install windows, you can close or press OK both result in restart and it's in a loop but can access blue screen by f11. Thanks for any help specs of laptop below
HP Pavilion TouchSmart 15 Sleekbook 15-b129wm
Moved from general chat
Edited by NickAu, 16 February 2017 - 08:17 PM.