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Jobs stuck in print que W10

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#1 tagy


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Posted 16 February 2017 - 12:52 PM

Lately I have been noticing more Windows 10 systems have print que problems. Has anyone else noticed this? Clean installs of Windows and windows 10 drivers for the printers. I have seen this 3 times this week alone. Any thoughts? 


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#2 britechguy


    Been there, done that, got the T-shirt

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Posted 16 February 2017 - 01:38 PM

Other than to report that I have not (yet, anyway) encountered this I've got no other thoughts.

Brian  AKA  Bri the Tech Guy (my website address is in my profile) Windows 10 Home, 64-bit, Version 1709, Build 16299


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#3 Gorbulan


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Posted 16 February 2017 - 02:29 PM

Windows XP through 10 have given me print queue problems. Recently, some have been on Windows 10. 


If I remember correctly the problem was the HP driver did not install/configure correctly. A reinstall fixed the issue, for now. Very often a reinstall of the drivers clears any print problems in Windows.


A reinstall is a bit of nuclear option, so I recommend stopping and starting the printer service first. That can actually clear certain errors and get the print queue to start again.


How to Stop, Start or Restart the Windows Print Spooler service


First just stop the service as indicated in the above link. Once it is off wait a minute, then start the printer service again.

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