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PRI or VoIP ?

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#1 Bortega


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Posted 15 February 2017 - 11:58 AM

Hello All,


I'm working on upgrading my entire phone system in my office and Telecommunications is not my cup of tea. We currently using a PBX and copper lines, Voice quality is horrendous when its windy, rains, or snows. I've looked into PRI (potentially hook it up with my PBX) and VoIP, but I can't wrap my head around these 2 systems. Can anyone give me some advice or shed some light on this? Which one is being used out there? Any information is very much appreciated.

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#2 ItsAllGeekToMe


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Posted 02 March 2017 - 02:41 AM

Not sure if you still need advice on this.    The quality issues that you mention above sound like a carrier issue.  The PBX that I use is Cisco Unified Communications Manager.  It's a little pricey, but it is a VoIP system.  Our organization has multiple sites and three of them have gateways that use a PRI to connect to the carrier.  So the in house solution is VoIP, but it connects to the carrier via a PRI circuit.  We are in the process of looking into getting away from the PRI and using SIP which will create load balancing and should reduce overall long term costs.  I am still looking into the details of that to see how much of a reduction in cost that will be as we will need to purchase CUBE licenses for the gateways.  Hope that helps.

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