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PRI or VoIP ?


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#1 Bortega

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Posted 15 February 2017 - 11:58 AM

Hello All,

 

I'm working on upgrading my entire phone system in my office and Telecommunications is not my cup of tea. We currently using a PBX and copper lines, Voice quality is horrendous when its windy, rains, or snows. I've looked into PRI (potentially hook it up with my PBX) and VoIP, but I can't wrap my head around these 2 systems. Can anyone give me some advice or shed some light on this? Which one is being used out there? Any information is very much appreciated.



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#2 ItsAllGeekToMe

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Posted 02 March 2017 - 02:41 AM

Not sure if you still need advice on this.    The quality issues that you mention above sound like a carrier issue.  The PBX that I use is Cisco Unified Communications Manager.  It's a little pricey, but it is a VoIP system.  Our organization has multiple sites and three of them have gateways that use a PRI to connect to the carrier.  So the in house solution is VoIP, but it connects to the carrier via a PRI circuit.  We are in the process of looking into getting away from the PRI and using SIP which will create load balancing and should reduce overall long term costs.  I am still looking into the details of that to see how much of a reduction in cost that will be as we will need to purchase CUBE licenses for the gateways.  Hope that helps.



#3 jasonemurray

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Posted 14 June 2017 - 10:04 PM

How do you plan on getting your data in?  Since VOIP will come in over a data line, if that line is copper then it will most likely have issues.  Most all building just have one trunk bundle of copper coming in, so if some pairs are bad (noisy) they will be even worse as a data circuit.  Best scenario is Fiber, and then VOIP would be better as long as you have QOS or separate data lines for voice and data.






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