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My Company VPN can't connect through Exede Satellite ISP


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#1 Jakealope

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Posted 14 February 2017 - 11:44 AM

I live in a rural area and my only options for internet are satellite or my cell phone provider.  I have Exede satellite ISP and I am pretty happy with it other than the data limit and the fact that I can't connect to my company VPN.  

 

From what I understand the problem is a latency issue and my company VPN can't authenticate with the satellite quickly enough.  Does anyone know if there is something I can do  to fix the problem?  Is there a device I can buy or software I can install?  An Exede technician had me install a Chrome extension called Ultrasurf, but it only worked temporarily.  I'm not sure why.

 

I use a Macbook Air, if that makes any difference.


Edited by Jakealope, 14 February 2017 - 11:44 AM.


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#2 Smsec

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Posted 16 February 2017 - 10:56 PM

Looks like a known problem. This article suggest several options but no simple fixes. 






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