I have a Dell 1355cn printer. For a while, I've had trouble getting it to recognize the black cartridge; I've often had to reseat that cartridge.
Recently it developed a new problem: a loud grinding noise after powering on the printer (before starting to print). It starts about 5 seconds after powering the printer on (even before it is ready to print). I have always powered it down right away after the grinding starts.
I tried taking out all the cartridges; no grinding noise. I've replaced them one at a time, starting with the black one. The grinding noise appeared again only after all four cartridges were seated and recognized, and the screen said it was ready to print. But then, when powering it back on, the grinding noise starts right away, before it even gets to that stage of readiness.
Does anyone have any ideas about what is causing this, what to try to fix it, or how to diagnose it further?
Thanks for any ideas,