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cisco ip phones


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7 replies to this topic

#1 ustazhussein

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Posted 10 February 2017 - 09:52 AM

i have a cisco ip phone problem..when i try to change the display name of phone and station name ,,the phone summited changes susccessful but

 

when you call another user still the name not changed....how can i solve thiS???

 



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#2 Wand3r3r

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Posted 10 February 2017 - 10:40 AM

there are two places you usually need to change the name associated with the phone.  One is the phone display like you already did.  The other is the global address/phone list in the system.



#3 Sneakycyber

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Posted 10 February 2017 - 11:38 PM

What version CUCM are you using, and what model phones?

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#4 ustazhussein

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Posted 11 February 2017 - 01:04 PM

what do u mean by saying global address into the system???



#5 ustazhussein

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Posted 11 February 2017 - 01:07 PM

am using cisco ip phone spa504g and linkys



#6 Sneakycyber

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Posted 11 February 2017 - 03:12 PM

Global Address is the phone book listed on the phone.  


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#7 ustazhussein

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Posted 12 February 2017 - 12:16 AM

ok. i changed the display name. host name and station name but still when make calls to other users they see the old name ????



#8 Sneakycyber

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Posted 12 February 2017 - 09:04 PM

Your using SIP phones, who is your telecom provider or what kind of phone server are you using?


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