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Computer randomly turns off

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#1 eng3


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Posted 09 February 2017 - 05:08 PM

CPU: Athlon64 X2 4200+
Ram: 8gb
MB: Asus M2N-E
OS: win7 64
I've had this problem for several years.  The computer keeps turning off suddenly at random times.   Yes the computer is very old, but I have older computers that still run fine.
  I mean as if someone just pulled the power plug suddenly.  All I have to do is press the power button and it will turn back on and be just fine.  The computer will run fine for a few hours, days, weeks, then it will suddenly turn off or I'll walk over to the computer and notice its off.
I've tried the typical reseating the CPU, heatsink, ram, etc.  I've tried swapping the power supply.  I try to log the temps, but they are always fairly steady, no spikes.
I'm running out of ideas.  Perhaps a power surge (but I have other computers that work fine on the same UPS).  The other idea I had was a faulty CPU temperature sensor triggering an instant shutdown.
I'd appreciate any ideas.  or perhaps some way to disable the temperature sensor.

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#2 hamluis



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Posted 09 February 2017 - 05:52 PM

Please download MiniToolBox  , save it to your desktop and run it.
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.


#3 shadow_647


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Posted 10 February 2017 - 07:40 AM

Have you checked for this in your computer parts ?



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