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Broadband speed from router to PC limited by? . . . .


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8 replies to this topic

#1 tonyg8

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Posted 09 February 2017 - 12:28 PM

Hi all, hope someone can help - broadband speed to my router is 8.5mb, so why have I always only been able to download at 1mbps to my actual PC? - it's a wired connection, so no wi-fi blockage, and I have been talking to my isp over the last few days, run download tests and have finally hit a brick wall - are there settings in my PC that may be limiting the download? [not just this pc - every PC/laptop I have owned over the last ten years has not been over 1mbps] I have no idea where to go next . . . .


Edited by tonyg8, 09 February 2017 - 05:13 PM.


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#2 SleepyDude

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Posted 09 February 2017 - 01:01 PM

Hi :welcome: to BleepingComputer

 

Did you run a test like http://speedtest.net/? What is the result?


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#3 tonyg8

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Posted 09 February 2017 - 05:10 PM

Yes I've run the ookla speedtest and the BT one, both results showing the same [8.5mbps] Everything is showing that the router is receiving this, but it seems to stop there . . .

 

Thanks for the welcome btw - I've been a member for some time, but haven't accessed for so long I'd forgotten my log-in details . . .


Edited by tonyg8, 09 February 2017 - 05:21 PM.


#4 SleepyDude

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Posted 09 February 2017 - 05:18 PM

Yes I've run the ookla speedtest and the BT one, both results showing the same [8.5mbps] Everything is showing that the router is receiving this, but it seems to stop there . . .

 

When you run the test it shows the actual speed you have from your computer not from the router.


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#5 tonyg8

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Posted 09 February 2017 - 09:35 PM

-so how come I can only get 1mbps downloads? . . .



#6 SleepyDude

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Posted 10 February 2017 - 05:32 AM

-so how come I can only get 1mbps downloads? . . .

 

It depends on what you download and from where. Some servers limit the download speed by connection in some of those cases its possible to maximize the connection speed by using a download manager that uses multiple connections for the same download.

 

Edit: The broadband connections is only used for Internet or you have other services also TV, Phone?


Edited by SleepyDude, 10 February 2017 - 05:34 AM.

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#7 IDNeon

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Posted 10 February 2017 - 04:37 PM

Hi all, hope someone can help - broadband speed to my router is 8.5mb, so why have I always only been able to download at 1mbps to my actual PC? - it's a wired connection, so no wi-fi blockage, and I have been talking to my isp over the last few days, run download tests and have finally hit a brick wall - are there settings in my PC that may be limiting the download? [not just this pc - every PC/laptop I have owned over the last ten years has not been over 1mbps] I have no idea where to go next . . . .

 

There's nothing the ISP can do about your home network and the issue is in there somewhere.  Can be anything, physical, software.

If you log into your router you should be able to see what speed your port connecting to your computer is at, that'd be the first starting point.

Troubleshoot it from both ends and work inward.  You got a router, you got a computer.  Start on each.

On Computer look at the NIC card and see if it's set to something, what kind of NIC is it?  Most are set to 10/100/1000 so getting only 1mbps is intriguing.



#8 tonyg8

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Posted 11 February 2017 - 10:12 PM

Thanks y'all, I'll try these things - but first - what is-and where will I locate- my NIC card?

 also, yes I have mobile and tablet wi-fi'd up too, but my ISP isolated them during tests to no avail, so that isn't the problem . .


Edited by tonyg8, 12 February 2017 - 11:13 AM.


#9 tonyg8

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Posted 15 February 2017 - 08:06 PM

Thanks for y'help - got it sorted - apparently 1mbs is all my ancient BT line can muster. Take care






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