My dad has a laptop he used for his company he developed brain cancer fought it for 3.5yrs about 6months ago he was trying to login to his laptop he ask my to do it so he gave me the password i login, through the 6 months the cancer gotten worse and cause him to hallucinate at times he was thinking the computer was locking him out, one day he must of changed the windows 8 user login password.. Now he is not with us anymore as of 1/28/2017, Sense he is gone the company went to my mother and she needs to login to check and do stuff for the company.. how can we change or get the password.. .. but she needs to login the laptop because all company files are in there...i tried the system repair and trouble shoot which takes me to CMD i could change password but CMD is blocked by user password aswell.. i cant do system recovery factory default im afraid it will delete all the companies files. that would be a mess. im sure he has a backup on web some where we don't know where..
my mom is stress out because she cant login to see what needs to be done at company
And i am sorry for the long post..
I can prove his death if needed