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Unable to access my desktop


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5 replies to this topic

#1 wrecker123

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Posted 09 February 2017 - 01:12 AM

Recently i have moved from one place to another and i have connected my desktop to Tv. After loading the windows i am unable to open anything even my computer also my desktop seems to be hanged don't know how to troubleshoot it.I think it is OS issue but don't know how to troubleshoot.I need your advice on this.TIA

My Config:
Mobo: MSI gaming 5 Z97
GPU:EVGA GTX 970
proc: i7 4690k
RAM:8gb
OS:windows 7



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#2 Havachat

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Posted 09 February 2017 - 01:37 AM

First i would open the Case and recheck all cables are snug , either disconnect and Reconnect them.

Try Booting again.

 

Or:

 

Try reverting back to a working point , using System Restore.

Click Start Orb

Right Click - My Computer.

Select Properties.

Click System protection.

Click System Restore Tab.

Select a Recent Point by Date , { just before the issue occured }.

Let the PC restore to that point , follow the Prompts.

 

Post back if this solved the issue`s or not.



#3 wrecker123

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Posted 09 February 2017 - 04:05 AM

First i would open the Case and recheck all cables are snug , either disconnect and Reconnect them.

Try Booting again.

 

Or:

 

Try reverting back to a working point , using System Restore.

Click Start Orb

Right Click - My Computer.

Select Properties.

Click System protection.

Click System Restore Tab.

Select a Recent Point by Date , { just before the issue occured }.

Let the PC restore to that point , follow the Prompts.

 

Post back if this solved the issue`s or not.

 

Thanks for the reply,as a quick fix i will do the first step then i will go for the second because i cant access anything on the screen.

 

But i have a doubt if the connections are not snug i can't even switch on the system,may be i am missing something.



#4 RolandJS

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Posted 09 February 2017 - 05:25 AM

Havachat's reconnections idea is the introduction to a "bench/build test".  With everything externally [except computer monitor, keyboard, mouse] removed, power up; tell us what happens.  I'm hoping your computer will pass the "just the computer" cold power up/boot stage. If Windows loads and gets you to the desktop, then the cycle of powering down and adding external pieces one by one is next.  When I've done this in the past, sometimes I would discover an external device has ceased working or a cable has shorted or something else is the cause.


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#5 wrecker123

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Posted 13 February 2017 - 11:57 PM

I have resolved this issue.I noticed that steam is updating after i turned on my desktop and there is no internet connection and this is preventing any other application to run.So i have logged in using safe mode and uninstalled the steam boom desktop is working fine now.

 

By uninstalling the steam i lost my Dirt rally game :)

 

Thanks guys for your help.



#6 RolandJS

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Posted 14 February 2017 - 05:12 AM

There is no way to install Steam and tell it to not update automatically?


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)





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