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Results of BSOD Posting Instructions/ Driver power State Failure


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#1 demy31

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Posted 08 February 2017 - 12:42 PM

As instructed, i did not modify the output files, however some information on the PERFMON report are on the default language of my computer. I hope that this will not affect  your research.

Thank you

 

Windows 7 premium

64 bit

came pre-installed on system

6 year old system

never re-installed OS

AMD Athlon X4 645 Processor 3.10 GHz

4 GB RAM

AMD RADEON HD 6450

Dell

Inspiron 570

Desktop

  • Type
    power supply
  • Min Operating Temperature
    50 °F
  • Nominal Voltage
    AC 120/230 V (50/60 Hz)
  • Max Operating Temperature
    95 °F

Attached Files


Edited by demy31, 08 February 2017 - 12:49 PM.


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#2 bwv848

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Posted 10 February 2017 - 11:31 AM

:welcome: to BleepingComputer,

 

Please uninstall Kaspersky from the Control Panel and run their cleaning tool. Kaspersky seems to be the culprit. For your protection, please use Microsoft Security Essentials.

 

 


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BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)


#3 demy31

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Posted 10 February 2017 - 02:04 PM

Thank you for your reply,

Because i have bought the serial key for the product, would i be able to re-install it or it will cause to  my computer BSOD again?

How is driver power state failure related to the Kaspersky? 

Thank you again for your support


Edited by demy31, 10 February 2017 - 02:05 PM.


#4 bwv848

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Posted 10 February 2017 - 02:13 PM

Kaspersky was blamed in one of your dumps and is quite often guilty of causing BSODs. No one knows whether if you'll be able to reinstall it, unless you uninstall it first.

 

Thanks. :)


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BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)


#5 demy31

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Posted 10 February 2017 - 03:09 PM

I followed all the steps you wrote down.  :bananas:    I uninstalled Kaspersky from the Control Panel, run their cleaning tool and scanned my PC with the  Microsoft Security Essentials. Are there any other steps that i should follow? 

  Thank you for your assistance and patience  :rolleyes:



#6 bwv848

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Posted 10 February 2017 - 03:26 PM

Nope. Just continue to monitor for further BSODs.


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#7 bwv848

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Posted 24 February 2017 - 10:31 AM

How are we doing? :)


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