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BSOD 0x8e


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#1 docfxit

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Posted 07 February 2017 - 11:53 AM

I have tried turning on Driver Verify.  I am now getting 0x7B normal mode and safe mode.  I have updated the BIOS.

 

· OS - Windows  7
· x86 (32-bit)
· The original installed OS on system? Win7
· The OS is full retail version (I purchased it from retailer)?
· Age of system ?
· Age of OS installation ?

· CPU
· Video Card
· MotherBoard - Lenovo
· Power Supply - ?
· System Manufacturer Lenovo
· Exact model number M92p

· Desktop

 

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#2 bwv848

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Posted 09 February 2017 - 09:28 AM

Please follow these instructions:

https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

and attach the requested files in your next post.

Thank you for your cooperation.


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BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)


#3 docfxit

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Posted 09 February 2017 - 10:49 AM

I would very much like to follow the instructions.  I can't boot into Normal or safe mode.  I am getting a 0x7b every time. 

 

I tried booting to a Win7 CD.  When I try to do a repair I get an error saying it's the wrong copy of windows.

 

I have unplugged all other drives in the system.  The drive Win7 is on is a duel boot with XP.  I have hidden the XP partition.

 

I started getting 0x7b when I turned on Driver Verify.  The reason I turned on Driver Verify was because I received a BSOD 0x8e.

 

I finally got into Repair console.  I ran:

C:
CD boot
attrib BCD -s -h -r
C:\boot\ren bcd bcd.old
bootrec  /Rebuildbcd
It found one OS on C: Win7
Bootrec /ScanOs

It found Zero OS's
Bootrec /fixboot
Bootrec /fixmbr
From X:\sources>
"bootsect /nt60 SYS"

 

I have booted the Win7 CD and selected Repair 3 times.

 

I still can't boot into Win7.  BSOD 0x7b

 

I have stopped trying anything until I hear from you.

 

 

Thanks,

 

Docfxit


Edited by docfxit, 09 February 2017 - 11:26 AM.


#4 bwv848

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Posted 09 February 2017 - 12:11 PM

Sorry to hear that. :( Please attempt to restore the registry from backups:

https://www.sysnative.com/forums/windows-7-windows-vista-tutorials/3901-manually-restore-registry-its-backup-windows-windows-7-vista.html

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BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)


#5 docfxit

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Posted 09 February 2017 - 12:48 PM

I have restored the registry.

 

I am still getting BSOD 0x7b

 

Thank you for the suggestion.

 

Docfxit



#6 bwv848

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Posted 09 February 2017 - 01:47 PM

When you ran Driver Verifier, did you create a System Restore point? If you did, please attempt to revert back to it. Open up the Recovery Environment Command Prompt and type in:

CHKDSK /R

Edited by bwv848, 09 February 2017 - 01:47 PM.

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#7 docfxit

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Posted 09 February 2017 - 02:29 PM

When I ran:

CHKDSK /R

 

I received a MSG saying:

Windows has checked the file system and found no problems.

Failed to transfer logged messages to the event log with status 50.

 

When I boot into Windows normal I still get 0x7b

 

Thanks,

 

Docfxit


Edited by docfxit, 09 February 2017 - 02:30 PM.


#8 bwv848

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Posted 09 February 2017 - 02:51 PM

Is it possible you copy the file called MEMORY.DMP in the Windows directory to a flash drive? Then zip it up and attach it in your next reply?

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BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)


#9 docfxit

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Posted 09 February 2017 - 04:44 PM

I didn't find any MEMORY.DMP files.  I did find other *.dmp files that happened on the same day.

 

They are attached.

 

Thank you very much for looking at them,

 

Docfxit

 

Attached File  DocfxitDMPFiles2017-02-09#1.zip   5.13MB   2 downloads



#10 bwv848

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Posted 09 February 2017 - 05:47 PM

Those are application dumps, not memory dumps. :) How about the %WinDir%\Minidump folder?


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#11 docfxit

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Posted 09 February 2017 - 06:14 PM

I have attached one MiniDump.

 

Thank you,

 

Docfxit

Attached Files



#12 bwv848

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Posted 09 February 2017 - 07:00 PM

Thanks. The dump blamed the following drivers:

iaStorA.sys; igdkmd32.sys; debutfilterx86.sys; RTKVHDA.sys

Can you try changing the file extension of these drivers, located in %SystemRoot%\System32\drivers, to .BAD?

 


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#13 docfxit

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Posted 09 February 2017 - 07:32 PM

I have changed them all.

I rebooted into normal mode and safe mode.  I'm still getting 0x7b

 

Thanks,

 

Docfxit



#14 bwv848

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Posted 09 February 2017 - 09:08 PM

I'm so sorry to hear that. Since you aren't able to boot into Windows, I suggest you run these BOOTABLE tests:

http://www.carrona.org/memdiag.html
http://www.carrona.org/hddiag.html


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#15 usasma

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Posted 10 February 2017 - 07:22 AM

If you can boot to Safe Mode, please try disabling Driver Verifier from there.

To do that, launch verifier.exe and select "Delete existing settings", then click on "Finish".  Reboot for the settings to take effect.


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