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Browser Slow Down, possible infection.


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14 replies to this topic

#1 sheldonofosaka

sheldonofosaka

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  • Local time:10:11 AM

Posted 07 February 2017 - 10:51 AM

TWIMC,
 
I've been having issues with my browser in the last 24 hours. I'm using Mozilla Firefox and my OS is Windows 10; I have a fairly new computer and I'm not certainly it has been properly protected.
In short the browser slows down and will not connect to websites after a few minutes of use; to fix this issue I reboot the computer, after reboot the browser is able to connect to websites, yet after a few minutes it'll return to not being able to connect.
 
I've attempted to run a malware scan with emsisoft, but the deep scan option is not available for some reason. I have a log....which I'll copy and paste to this message.

 

thanks in advance for any and all help!

Sincerly, Sheldon

 

Emsisoft Anti-Malware - Version 2017.1.1.7166
Last update: 2017-02-07 4:10:05 PM
Initiated by: MYCOMPUTER\sheld
Computer name: MYCOMPUTER
OS version: Windows 10x64

Scan settings:

Scan type: Malware Scan
Objects: Rootkits, Memory, Traces, Files

Detect PUPs: On
Scan archives: Off
ADS Scan: On
File extension filter: Off
Direct disk access: Off

Scan start:    2017-02-08 12:33:19 AM

Scanned    90534
Found    0

Scan end:    2017-02-08 12:33:50 AM
Scan time:    0:00:31
 



BC AdBot (Login to Remove)

 


#2 Broni

Broni

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  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:11 PM

Posted 07 February 2017 - 09:45 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 sheldonofosaka

sheldonofosaka
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Posted 07 February 2017 - 11:31 PM

Broni, thank you very much for your attention!

 

A few things to report, the problem has seemed to escalate, I had a lot of trouble connecting to the internet. For a while it said my network was not connected but this issue seems to have stopped.

Moreover, rebooting has been taking longer than normal.

 

And since I've downloaded Malwarebytes, it has started to give me all most constant warnings of website blocked, I'd like to turn this off, as it's obviously very annoying.

 

please see logs below. Once again thank you for you help!

 

 Results of screen317's Security Check version 1.014 --- 12/23/15  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Windows Defender                                
Emsisoft Anti-Malware                           
????? ?????????????????   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Mozilla Firefox (51.0.1)
````````Process Check: objlist.exe by Laurent````````  
 Emsisoft Anti-Malware a2service.exe   
 Emsisoft Anti-Malware a2guard.exe   
 EMSISOFT ANTI-MALWARE a2start.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````
 

 

Farbar Service Scanner Version: 27-01-2016
Ran by sheld (administrator) on 08-02-2017 at 12:38:08
Running from "C:\Users\sheld\Downloads"
Microsoft Windows 10 Home  (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Security Center:
============


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

 

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by sheld (administrator) on 08-02-2017 at 12:41:17
Running from "C:\Users\sheld\Downloads"
Microsoft Windows 10 Home  (X64)
Model: H110M-SI01 Manufacturer: MouseComputer Co.,Ltd.
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================
========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = イーサネット (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global
set interface interface="??????" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="???? ?????* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : MyComputer
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter ??????:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : F4-4D-30-47-F4-6E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:a450:2148:700:79d8:1c26:f5a4:53f6(Preferred)
   Temporary IPv6 Address. . . . . . : 2001:a450:2148:700:60b8:f488:2cb0:8200(Preferred)
   Link-local IPv6 Address . . . . . : fe80::79d8:1c26:f5a4:53f6%9(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : February 8, 2017 12:10:27 PM
   Lease Expires . . . . . . . . . . : February 8, 2017 4:10:26 PM
   Default Gateway . . . . . . . . . : fe80::221:55ff:fedb:b4c5%9
                                       192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 66342192
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-F2-76-75-F4-4D-30-47-F4-6E
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{AB8D9B19-4414-453D-9AAA-56F50DBB1FA6}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:2875:d47:4bce:a32b(Preferred)
   Link-local IPv6 Address . . . . . : fe80::2875:d47:4bce:a32b%4(Preferred)
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 134217728
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-F2-76-75-F4-4D-30-47-F4-6E
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  ntt.setup
Address:  192.168.1.1

Name:    google.com
Address:  216.58.197.238


Pinging google.com [216.58.197.238] with 32 bytes of data:
Reply from 216.58.197.238: bytes=32 time=27ms TTL=50
Reply from 216.58.197.238: bytes=32 time=11ms TTL=50

Ping statistics for 216.58.197.238:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 11ms, Maximum = 27ms, Average = 19ms
Server:  ntt.setup
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.139.183.24
      206.190.36.45
      98.138.253.109


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=153ms TTL=48
Reply from 206.190.36.45: bytes=32 time=138ms TTL=48

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 138ms, Maximum = 153ms, Average = 145ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  9...f4 4d 30 47 f4 6e ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
  5...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
  4...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.2     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.1.0    255.255.255.0         On-link       192.168.1.2    281
      192.168.1.2  255.255.255.255         On-link       192.168.1.2    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.2    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link       192.168.1.2    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link       192.168.1.2    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  9    281 ::/0                     fe80::221:55ff:fedb:b4c5
  1    331 ::1/128                  On-link
  4    331 2001::/32                On-link
  4    331 2001:0:9d38:90d7:2875:d47:4bce:a32b/128
                                    On-link
  9    281 2001:a450:2148:700::/64  On-link
  9    281 2001:a450:2148:700:60b8:f488:2cb0:8200/128
                                    On-link
  9    281 2001:a450:2148:700:79d8:1c26:f5a4:53f6/128
                                    On-link
  9    281 fe80::/64                On-link
  4    331 fe80::/64                On-link
  4    331 fe80::2875:d47:4bce:a32b/128
                                    On-link
  9    281 fe80::79d8:1c26:f5a4:53f6/128
                                    On-link
  1    331 ff00::/8                 On-link
  9    281 ff00::/8                 On-link
  4    331 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWoW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWoW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWoW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog9 01 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/07/2017 10:37:19 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "PDR.X,type="win32",version="1.0.0.0"1".
Dependent Assembly PDR.X,type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (02/07/2017 10:37:19 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "PDR.X,type="win32",version="1.0.0.0"1".
Dependent Assembly PDR.X,type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (02/07/2017 06:00:50 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_lfsvc, version: 10.0.14393.0, time stamp: 0x57899b1c
Faulting module name: LocationFramework.dll, version: 10.0.14393.351, time stamp: 0x5801a670
Exception code: 0xe0464645
Fault offset: 0x0000000000099b7b
Faulting process ID: 0x19c
Faulting application start time: 0xsvchost.exe_lfsvc0
Faulting application path: svchost.exe_lfsvc1
Faulting module path: svchost.exe_lfsvc2
Report ID: svchost.exe_lfsvc3
Faulting package full name: svchost.exe_lfsvc4
Faulting package-relative application ID: svchost.exe_lfsvc5

Error: (02/07/2017 05:30:50 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_lfsvc, version: 10.0.14393.0, time stamp: 0x57899b1c
Faulting module name: LocationFramework.dll, version: 10.0.14393.351, time stamp: 0x5801a670
Exception code: 0xe0464645
Fault offset: 0x0000000000099b7b
Faulting process ID: 0x19c
Faulting application start time: 0xsvchost.exe_lfsvc0
Faulting application path: svchost.exe_lfsvc1
Faulting module path: svchost.exe_lfsvc2
Report ID: svchost.exe_lfsvc3
Faulting package full name: svchost.exe_lfsvc4
Faulting package-relative application ID: svchost.exe_lfsvc5

Error: (02/07/2017 05:00:50 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_lfsvc, version: 10.0.14393.0, time stamp: 0x57899b1c
Faulting module name: LocationFramework.dll, version: 10.0.14393.351, time stamp: 0x5801a670
Exception code: 0xe0464645
Fault offset: 0x0000000000099b7b
Faulting process ID: 0x19c
Faulting application start time: 0xsvchost.exe_lfsvc0
Faulting application path: svchost.exe_lfsvc1
Faulting module path: svchost.exe_lfsvc2
Report ID: svchost.exe_lfsvc3
Faulting package full name: svchost.exe_lfsvc4
Faulting package-relative application ID: svchost.exe_lfsvc5

Error: (02/07/2017 01:09:44 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "PDR.X,type="win32",version="1.0.0.0"1".
Dependent Assembly PDR.X,type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (02/07/2017 01:09:44 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "PDR.X,type="win32",version="1.0.0.0"1".
Dependent Assembly PDR.X,type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (02/03/2017 02:14:09 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
アクセスが拒否されました。
.

Error: (01/26/2017 08:47:47 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
アクセスが拒否されました。
.

Error: (01/19/2017 12:10:53 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
アクセスが拒否されました。
.


System errors:
=============
Error: (02/08/2017 12:13:43 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: アプリケーション固有ローカルアクティブ化{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (LRPC 使用)利用不可利用不可

Error: (02/08/2017 12:04:48 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: アプリケーション固有ローカルアクティブ化{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (LRPC 使用)利用不可利用不可

Error: (02/08/2017 12:01:57 PM) (Source: DCOM) (User: MYCOMPUTER)
Description: {4AA0A5C4-1B9B-4F2E-99D7-99C6AEC83474}

Error: (02/08/2017 11:59:02 AM) (Source: DCOM) (User: MYCOMPUTER)
Description: {4AA0A5C4-1B9B-4F2E-99D7-99C6AEC83474}

Error: (02/08/2017 11:58:26 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: アプリケーション固有ローカルアクティブ化{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (LRPC 使用)利用不可利用不可

Error: (02/08/2017 11:57:15 AM) (Source: DCOM) (User: MYCOMPUTER)
Description: {D63B10C5-BB46-4990-A94F-E40B9D520160}

Error: (02/08/2017 11:57:09 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: アプリケーション固有ローカルアクティブ化{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (LRPC 使用)利用不可利用不可

Error: (02/08/2017 11:53:15 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (サービスの再開) after the unexpected termination of the Time Broker service, but this action failed with the following error:
%%1056 = An instance of the service is already running.


Error: (02/08/2017 11:53:15 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (サービスの再開) after the unexpected termination of the DHCP Client service, but this action failed with the following error:
%%1056 = An instance of the service is already running.


Error: (02/08/2017 11:52:53 AM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service terminated with the following service-specific error:
%%2147943860 = This operation returned because the timeout period expired.



Microsoft Office Sessions:
=========================
Error: (02/07/2017 10:37:19 PM) (Source: SideBySide)(User: )
Description: PDR.X,type="win32",version="1.0.0.0"c:\program files (x86)\cyberlink\photodirector5\kernel\ces\CES_AudioCacheAgent.exe.Manifest

Error: (02/07/2017 10:37:19 PM) (Source: SideBySide)(User: )
Description: PDR.X,type="win32",version="1.0.0.0"c:\program files (x86)\cyberlink\photodirector5\kernel\ces\CES_CacheAgent.exe.Manifest

Error: (02/07/2017 06:00:50 PM) (Source: Application Error)(User: )
Description: svchost.exe_lfsvc10.0.14393.057899b1cLocationFramework.dll10.0.14393.3515801a670e04646450000000000099b7b19c01d280f5e5cacebeC:\WINDOWS\system32\svchost.exec:\windows\system32\LocationFramework.dll3b51f161-0ee4-4442-aa8e-b87f5f76b4f5

Error: (02/07/2017 05:30:50 PM) (Source: Application Error)(User: )
Description: svchost.exe_lfsvc10.0.14393.057899b1cLocationFramework.dll10.0.14393.3515801a670e04646450000000000099b7b19c01d280f5e5cacebeC:\WINDOWS\system32\svchost.exec:\windows\system32\LocationFramework.dll034bd30a-3651-4913-96df-598a2910d79e

Error: (02/07/2017 05:00:50 PM) (Source: Application Error)(User: )
Description: svchost.exe_lfsvc10.0.14393.057899b1cLocationFramework.dll10.0.14393.3515801a670e04646450000000000099b7b19c01d280f5e5cacebeC:\WINDOWS\system32\svchost.exec:\windows\system32\LocationFramework.dll9e444d7a-4f20-4de8-8b97-e912995eb871

Error: (02/07/2017 01:09:44 PM) (Source: SideBySide)(User: )
Description: PDR.X,type="win32",version="1.0.0.0"c:\program files (x86)\cyberlink\photodirector5\kernel\ces\CES_AudioCacheAgent.exe.Manifest

Error: (02/07/2017 01:09:44 PM) (Source: SideBySide)(User: )
Description: PDR.X,type="win32",version="1.0.0.0"c:\program files (x86)\cyberlink\photodirector5\kernel\ces\CES_CacheAgent.exe.Manifest

Error: (02/03/2017 02:14:09 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
アクセスが拒否されました。

Error: (01/26/2017 08:47:47 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
アクセスが拒否されました。

Error: (01/19/2017 12:10:53 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
アクセスが拒否されました。


=========================== Installed Programs ============================

Apple Application Support (32-bit) (HKLM-x32\...\{D079CAAD-0C31-47A2-9AF5-A82F9CD9B221}) (Version: 5.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{64E6007B-1DA9-42CD-BBE4-D5FA67A7C71D}) (Version: 5.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{55BB2110-FB43-49B3-93F4-945A0CFB0A6C}) (Version: 10.0.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
BitTorrent (HKCU\...\BitTorrent) (Version: 7.9.9.43296 - BitTorrent Inc.)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
CopyTrans Control Center Uninstall Only (HKCU\...\CopyTrans Suite) (Version: 4.013 - WindSolutions)
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 10.0 - CyberLink Corp.)
CyberLink PowerDirector 12 (HKLM\...\{E1646825-D391-42A0-93AA-27FA810DA093}) (Version: 12.0.4502.0 - 会社名) Hidden
Emsisoft Anti-Malware (HKLM\...\{5502032C-88C1-4303-99FE-B5CBD7684CEA}_is1) (Version: 12.0 - Emsisoft Ltd.)
iCloud (HKLM\...\{4BB313CE-D3D1-424C-8823-15CF85B00B05}) (Version: 6.1.0.30 - Apple Inc.)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 14.8.0.1042 - Intel Corporation)
iTunes (HKLM\...\{81C96689-EA5B-4B7D-A04F-16326EC51BC2}) (Version: 12.5.4.42 - Apple Inc.)
magicJack (HKCU\...\magicJack) (Version: 4.1.7574.5297 - magicJack L.P.)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6743.1212 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Mozilla Firefox 51.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 51.0.1 (x86 en-US)) (Version: 51.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 51.0.1.6234 - Mozilla)
NVIDIA 3D Vision コントローラー ドライバー 364.44 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 364.44 - NVIDIA Corporation)
NVIDIA 3D Vision ドライバー 364.72 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 364.72 - NVIDIA Corporation)
NVIDIA GeForce Experience 2.11.2.46 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.11.2.46 - NVIDIA Corporation)
NVIDIA HD オーディオ ドライバー 1.3.34.4 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.4 - NVIDIA Corporation)
NVIDIA PhysX システム ソフトウェア 9.15.0428 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.15.0428 - NVIDIA Corporation)
NVIDIA グラフィックス ドライバー 364.72 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 364.72 - NVIDIA Corporation)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7628 - Realtek Semiconductor Corp.)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0280 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.11.2.46 - NVIDIA Corporation) Hidden
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.4 - VideoLAN)
Vulkan Run Time Libraries 1.0.5.1 (HKLM\...\VulkanRT1.0.5.1) (Version: 1.0.5.1 - LunarG, Inc.)
WinZip 20.5 (HKLM\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C24105}) (Version: 20.5.12118 - WinZip Computing, S.L. )
マカフィー リブセーフ (HKLM-x32\...\MSC) (Version: 14.0.3061 - McAfee, Inc.)

========================= Devices: ================================

Name: Apple iPhone
Description: Apple iPhone
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Apple Inc.
Service: WUDFWpdMtp
Device ID: USB\VID_05AC&PID_12A8&MI_00\0
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver


========================= Memory info: ===================================

Percentage of memory in use: 87%
Total physical RAM: 8143.32 MB
Available physical RAM: 1051.14 MB
Total Virtual: 9423.32 MB
Available Virtual: 1590.59 MB

========================= Partitions: =====================================

1 Drive c: (Windows) (Fixed) (Total:222.86 GB) (Free:16.99 GB) NTFS
7 Drive i: (FLASH DRIVE) (Removable) (Total:7.21 GB) (Free:7.05 GB) FAT32

========================= Users: ========================================

User accounts for \\MYCOMPUTER

Administrator            DefaultAccount           Guest                    
sheld                    

========================= Restore Points ==================================

25-01-2017 23:47:46 Windows Update
03-02-2017 05:14:08 スケジュールされたチェックポイント

**** End of log ****
 

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 2/8/17
Scan Time: 12:50 PM
Logfile: malwarebytes scan report.txt
Administrator: Yes

-Software Information-
Version: 3.0.6.1469
Components Version: 1.0.50
Update Package Version: 1.0.1206
License: Trial

-System Information-
OS: Windows 10
CPU: x64
File System: NTFS
User: MYCOMPUTER\sheld

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 401468
Time Elapsed: 1 min, 35 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 2
PUP.Optional.InstallCore, HKU\S-1-5-21-2577844647-2794826598-47644166-1001\SOFTWARE\csastats, Quarantined, [8], [260986],1.0.1206
PUP.Optional.InstallCore, HKU\S-1-5-21-2577844647-2794826598-47644166-1001\SOFTWARE\ICSW1.23, Quarantined, [8], [239562],1.0.1206

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)


(end)

 

Malwarebytes Anti-Rootkit BETA 1.9.3.1001
www.malwarebytes.org

Database version:
  main:    v2017.02.08.01
  rootkit: v2016.11.20.01

Windows 10 x64 NTFS
Internet Explorer 11.576.14393.0
sheld :: MYCOMPUTER [administrator]

2017-02-08 12:59:26 PM
mbar-log-2017-02-08 (12-59-26).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 324129
Time elapsed: 7 minute(s), 51 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

Rkill 2.8.4 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2017 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 02/08/2017 01:19:06 PM in x64 mode.
Windows Version: Windows 10 Home

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

 * gagp30kx [Missing Service]
 * IEEtwCollectorService [Missing Service]
 * IoQos [Missing Service]
 * nv_agp [Missing Service]
 * TimeBroker [Missing Service]
 * uagp35 [Missing Service]
 * uliagpkx [Missing Service]
 * WcsPlugInService [Missing Service]
 * wpcfltr [Missing Service]
 * WSService [Missing Service]

 * agp440 [Missing ImagePath]

 * AJRouter => %SystemRoot%\system32\svchost.exe -k LocalServiceNetworkRestricted [Incorrect ImagePath]
 * WpnService => %systemroot%\system32\svchost.exe -k netsvcs [Incorrect ImagePath]

 * vmicrdv => %SystemRoot%\System32\icsvcext.dll [Incorrect ServiceDLL]
 * vmicvss => %SystemRoot%\System32\icsvcext.dll [Incorrect ServiceDLL]

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 02/08/2017 01:19:24 PM
Execution time: 0 hours(s), 0 minute(s), and 17 seconds(s)
 



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,717 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:11 PM

Posted 08 February 2017 - 12:12 AM

it has started to give me all most constant warnings of website blocked

 

You must be visiting some bad sites, I guess.

I'd listen what MBAM says.

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database if one is required.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button.
  • A window will open which lists the logs of your scans.
  • Click on the Scan tab.
  • Double-click the most recent scan which will be at the top of the list....the log will appear.
  • Review the results...see note below
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
  • To open a Cleaning log, launch AdwareClearer, click on the Logfile button, click on the Cleaning tab and double-click the log at the top of the list.
  • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
  • A copy of all logfiles are saved to C:\AdwCleaner.


-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name or entry that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 sheldonofosaka

sheldonofosaka
  • Topic Starter

  • Members
  • 72 posts
  • OFFLINE
  •  
  • Local time:10:11 AM

Posted 08 February 2017 - 09:47 AM

Broni,

 

the computer seems to be running a lot better. Sophos found no threats.

 

her are the other logs.

 

# AdwCleaner v6.043 - Logfile created 08/02/2017 at 23:04:41
# Updated on 27/01/2017 by Malwarebytes
# Database : 2017-02-03.2 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : sheld - MYCOMPUTER
# Running from : C:\Users\sheld\Downloads\AdwCleaner.exe
# Mode: Scan
# Support : https://www.malwarebytes.com/support



***** [ Services ] *****

No malicious services found.


***** [ Folders ] *****

No malicious folders found.


***** [ Files ] *****

No malicious files found.


***** [ DLL ] *****

No malicious DLLs found.


***** [ WMI ] *****

No malicious keys found.


***** [ Shortcuts ] *****

No infected shortcut found.


***** [ Scheduled Tasks ] *****

No malicious task found.


***** [ Registry ] *****

Key Found:  [x64] HKLM\SOFTWARE\AppApcVerifier
Key Found:  [x64] HKLM\SOFTWARE\pcv-var


***** [ Web browsers ] *****

No malicious Firefox based browser items found.
No malicious Chromium based browser items found.

*************************

C:\AdwCleaner\AdwCleaner[S0].txt - [1031 Bytes] - [08/02/2017 23:04:41]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1104 Bytes] ##########
 

Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.0 (12.05.2016)
Operating System: Windows 10 Home x64
Ran by sheld (Administrator) on 2017-02-08 at 23:10:56.11
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 1

Successfully deleted: C:\Users\sheld\desktop\Continue Microsoft Excel Installation.lnk (File)



Registry: 0





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 2017-02-08 at 23:12:17.45
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#6 Broni

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Posted 08 February 2017 - 08:49 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

7. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

8. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

9. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

10. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

 


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#7 sheldonofosaka

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Posted 08 February 2017 - 11:44 PM

Thank you so much for your help, Broni. I am so thankful that you took the time to help me. I've done all that you recommended, and will be more careful in future.

 

Cheers, Sheldon



#8 Broni

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Posted 08 February 2017 - 11:52 PM

You're very welcome p22002759.gif


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#9 sheldonofosaka

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Posted 09 February 2017 - 09:27 AM

Hey Broni, not sure if you're still following this thread, but I just lost like 20GB of space on my PC, I believe it's due to restore points? That's kind of a lot...is there any way to reduce this?

 

thanks



#10 sheldonofosaka

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Posted 09 February 2017 - 09:37 AM

OK, I rebooted my system again....and it seems to have returned to normal. Never mind, I guess.



#11 Broni

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Posted 09 February 2017 - 08:42 PM

p22003888.gif


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#12 sheldonofosaka

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Posted 09 February 2017 - 08:49 PM

ok....really sorry...but looks like it has again taken 15 or so GB? Is there a permanent solution to this?



#13 Broni

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Posted 09 February 2017 - 08:56 PM

Try here: https://www.groovypost.com/howto/reduce-space-windows-10-system-restore-uses/


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#14 sheldonofosaka

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Posted 09 February 2017 - 09:34 PM

ok, here's the thing...I did this last night, went in and deleted restore points and the usage is set very low, about 2 percent...which I'm not even sure is a good idea...but in any case it freed up the 20GB...I wake up this morning and the GB are full again, mind you I fell asleep on the couch so the pc was on all night. Now...after your message, I deleted the restore point again, usage is still set low...and the space is free again.

 

my issue is that this is probably not permanent?



#15 Broni

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Posted 09 February 2017 - 10:06 PM

Free space size will always fluctuate.

Windows creates a lot of temporary files.

There is also so called page file which is managed by Windows.

In any case, your computer is clean so I wouldn't lose sleep over this "issue".


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