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Windows Could Not Automatically Detect This Network's Proxy Settings


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#1 jashtiani

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Posted 07 February 2017 - 09:19 AM

When I use my computer, I connect to a network and I try to browse the internet and I get the message from Chrome that says "There is no internet connection". At this point, I go to the network icon in the bottom right, right click, and select "Troubleshoot Problems". After completing this process, I always get the same issue (see photo) stating "Windows could not automatically detect this network's proxy settings". 

 

Can anyone help me figure out what is going on here and how to fix this?

 

 

 

Attached File  chrome troubleshooting image.PNG   12.52KB   1 downloadsAttached File  Troubleshooting Image.PNG   10.72KB   1 downloads

 

I have an HP 250 G3 running Windows 10. 



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#2 dc3

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Posted 07 February 2017 - 01:39 PM

Please download and install Farbar Service Scanner.  The download will begin immediately after clicking on the link.

When FSS opens you will see an image like the one below.  

FSS1_zpsed396cd9.png

Place checks in all of the boxes and then click on Scan
 
When the Scan is complete a log similar to the one below will open.  Copy and then paste this in your topic.

FSS2_zps8ffbee2d.png
 


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#3 jashtiani

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Posted 07 February 2017 - 02:24 PM

Here is the information you requested:

 

Farbar Service Scanner Version: 27-01-2016
Ran by Justin (administrator) on 07-02-2017 at 14:23:16
Running from "C:\Users\Justin\Downloads"
Microsoft Windows 10 Pro  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Disabled. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****


#4 dc3

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Posted 07 February 2017 - 03:26 PM

I would try doing a system restore.  Use a restore point dated prior to this problem.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 jashtiani

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Posted 07 February 2017 - 08:47 PM

I have been having this problem ever since I started the computer, so I don't think a system restore would do anything. 



#6 dc3

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Posted 08 February 2017 - 11:08 AM

I have been having this problem ever since I started the computer, so I don't think a system restore would do anything. 

Do you mean that this problem has been happening since you purchased it new?

 

Is the computer still under warranty?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 jashtiani

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Posted 08 February 2017 - 11:40 AM

 

I have been having this problem ever since I started the computer, so I don't think a system restore would do anything. 

Do you mean that this problem has been happening since you purchased it new?

 

Is the computer still under warranty?

 

 

No, it is no longer under warranty.



#8 dc3

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Posted 10 February 2017 - 10:59 AM

Press the Windows key windowskey_zps092d5c75.png and the X key.  In the menu that opens select Command Prompt (Admin.).

When the Command Prompt opens copy and paste the two command below one at a time into the Command Prompt, press Enter after each command.

netsh winsock reset

netsh int ipv4 reset

If these commands don't resolve the problem copy and paste the command below and press Enter.

ipconfig /all command

copy and paste the results in your topic.
 


Edited by dc3, 10 February 2017 - 11:05 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 jashtiani

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Posted 15 February 2017 - 02:03 PM

I did try that and it does work, but I have to restart every time. Is there anyway that you don't have to restart all the time? Here are the results you asked for:

 

Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : DESKTOP-K3SGN56
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : lawn.gatech.edu
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 48-0F-CF-6C-1D-A2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : D8-5D-E2-01-11-8B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : lawn.gatech.edu
   Description . . . . . . . . . . . : Ralink RT3290 802.11bgn Wi-Fi Adapter
   Physical Address. . . . . . . . . : D8-5D-E2-01-11-89
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::d9a4:5144:e4bd:7b9%2(Preferred)
   IPv4 Address. . . . . . . . . . . : 128.61.9.64(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.240.0
   Lease Obtained. . . . . . . . . . : Wednesday, February 15, 2017 12:38:58 PM
   Lease Expires . . . . . . . . . . : Wednesday, February 15, 2017 2:24:11 PM
   Default Gateway . . . . . . . . . : 128.61.0.1
   DHCP Server . . . . . . . . . . . : 130.207.188.28
   DHCPv6 IAID . . . . . . . . . . . : 47734242
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-31-97-86-48-0F-CF-6C-1D-A2
   DNS Servers . . . . . . . . . . . : 8.8.8.8
                                       8.8.4.4
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter 6TO4 Adapter:
 
   Connection-specific DNS Suffix  . : lawn.gatech.edu
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2002:803d:940::803d:940(Preferred)
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 369098752
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-31-97-86-48-0F-CF-6C-1D-A2
   DNS Servers . . . . . . . . . . . : 8.8.8.8
                                       8.8.4.4
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : D8-5D-E2-01-11-8A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.lawn.gatech.edu:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : lawn.gatech.edu
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:d59:2ec8:3072:2e86:7fc2:f6bf(Preferred)
   Link-local IPv6 Address . . . . . : fe80::3072:2e86:7fc2:f6bf%7(Preferred)
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 318767104
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-31-97-86-48-0F-CF-6C-1D-A2
   NetBIOS over Tcpip. . . . . . . . : Disabled


#10 dc3

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Posted 15 February 2017 - 02:17 PM

Press the Windows keywindowskey_zps092d5c75.png and the R to open the Power User menu and select Network Connections.

You should see two types of network connections. Ethernet and Wi-Fi. Double-click the active network connection.

On the network connection status window, click on Properties
.
Click on Internet Protocol Version 4 option, then click on Properties. You may need to perform the following steps for the Internet Protocol Version 6 option as well.

If you want to enable DHCP, make sure Obtain an IP address automatically is selected, as well as Obtain DNS server address automatically.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 Kilroy

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Posted 15 February 2017 - 02:29 PM

You might want to check out this thread



#12 jashtiani

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Posted 15 February 2017 - 02:45 PM

Press the Windows keywindowskey_zps092d5c75.png and the R to open the Power User menu and select Network Connections.

You should see two types of network connections. Ethernet and Wi-Fi. Double-click the active network connection.

On the network connection status window, click on Properties
.
Click on Internet Protocol Version 4 option, then click on Properties. You may need to perform the following steps for the Internet Protocol Version 6 option as well.

If you want to enable DHCP, make sure Obtain an IP address automatically is selected, as well as Obtain DNS server address automatically.

 

Can you explain what this will do. I have changed the settings as you specified.

 

 

You might want to check out this thread

 

I was able to create the batch file and I will definitely use this next time I have this problem. 



#13 jashtiani

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Posted 20 February 2017 - 06:45 PM

Hey guys, I thought the issue was gone but it looks like it is not. Do you guys know anything else I can do? Do you think I should replace my WiFi card?



#14 dc3

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Posted 21 February 2017 - 08:33 AM

As previously suggested...

 

Press the windows keywindowskey_zps092d5c75.png  plus X key opens the Windows Mobility Center menu.

 

From the menu select Command Prompt (Admin).

 

When the Command Prompt opens copy and paste the commands below one at a time in the Command Prompt, then press Enter after each command.

 

ipconfig /release

ipconfig /flushdns

ipconfig /renew

netsh winsock reset


Edited by dc3, 21 February 2017 - 08:34 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#15 xrobwx

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Posted 21 February 2017 - 08:42 AM

https://www.bleepingcomputer.com/forums/t/639841/having-to-frequently-reboot-to-connect-to-internet/?p=4181085

 

Specifically:  Installing KB3206632 was the fix.






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