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Lenovo Y50-70 Touch Super Slow


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#1 Codystubben

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Posted 07 February 2017 - 07:05 AM

Hey guys,

 

I work at a small nonprofit and my boss' computer is running incredibly slow. She is new to the organization and coming in, her computer acted horribly. It takes about 30 minutes to start up and she cannot run a lot of programs like Skype, Photoshop or Outlook. 

 

The model is 20345. 

 

Can anyone help us? We cannot afford to purchase a new computer for the office and this one is past its warranty. 

 

 

Thanks,

 

Cody



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#2 Codystubben

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Posted 07 February 2017 - 08:37 AM

In addition, I removed McAfee because I thought it might be interfering with Norton and slowing things down. That was not the case. 

 

Also, I found out that if she is in Outlook and typing a message, it will sometimes jump into another application that she is using. It will also freeze when she is on Skype.

 

Any help would be appreciated.



#3 usasma

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Posted 09 February 2017 - 06:44 AM

What about your IT department?  What do they have to say?

If this is a company system, the easiest/fastest thing to do would be to back it up and then wipe it clean before reinstalling Windows


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#4 Codystubben

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Posted 09 February 2017 - 09:10 AM

We are too small for an IT Department, and we do not have a company system. We have company internet, but no servers or anything. 

 

We also backed everything up on the computer and reset the computer to its factory settings. I do not know what is the problem with it, but it is supposed to be the best computer in the office.






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