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Getting CLOCK_WATCHDOG_TIMEOUT


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#1 Jpete61

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Posted 07 February 2017 - 12:12 AM

Hello everybody,

 

My HDD's were getting pretty full so I figured I'd do the built in windows reset and start over from fresh. The whole reset process went smooth and upon completion I proceeded to install the necessary drivers and update windows. All was good until I started up World of Warcraft and about 30 seconds in I noticed the mouse started to lag and slow down then the game froze, actually my whole system froze. Ctrl-alt-delete wasnt working so I just held the laptop power down and then started it back up. About a minute into startup I got the BSoD and the stop code was CLOCK_WATCHDOG_TIMEOUT and it wasn't gathering information and restarting like the screen said it would so I hard shutoff the laptop again. Now every 2nd startup and roughly every 30 seconds into any game I get that same BSoD and stop code. I already updated my BIOS and installed all drivers/ updated windows. Looking for any insight or help on the issue, thanks in advance.

 

 

Here is the Speccy link: http://speccy.piriform.com/results/yhcRlNIruWf8deYFoy3YJFp

Attached is the Minitoolbox results and the only dmp files I could find.

My exact laptop model is the ASUS ROG GL551JM-DH71.

 

 

Attached Files

  • Attached File  Dmp's.zip   345.41KB   0 downloads
  • Attached File  MTB.txt   39.93KB   0 downloads


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#2 aeclubwoi

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Posted 07 February 2017 - 02:08 AM

Have a problems,  :bounce:



#3 dc3

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Posted 07 February 2017 - 02:10 PM

Jpete61

 

Please post the results of the MiniToolBox in your topic.  Just copy and paste it in.

 

Is this Windows 10 a upgrade from an earlier Windows operating system?

 

I'm guessing that since you did a reset you either had your important data backed up to removable media?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 Jpete61

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Posted 07 February 2017 - 07:24 PM

Jpete61

 

Please post the results of the MiniToolBox in your topic.  Just copy and paste it in.

 

Is this Windows 10 a upgrade from an earlier Windows operating system?

 

I'm guessing that since you did a reset you either had your important data backed up to removable media?

 

I installed windows 10 from 8.1 while it was free to users. I didnt back up anything because i've reset like this a few times before and have never had to.

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Jacob (administrator) on 07-02-2017 at 17:22:22
Running from "C:\Users\Jacob\Downloads"
Microsoft Windows 10 Home  (X64)
Model: G551JM Manufacturer: ASUSTeK COMPUTER INC.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (02/06/2017 10:37:00 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
Error: (02/06/2017 09:34:22 PM) (Source: Windows Search Service) (User: )
Description: Enumerating user sessions to generate filter pools failed.
 
 
Details:
(HRESULT : 0x80040210) (0x80040210)
 
Error: (02/06/2017 09:32:37 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-2HLCAJU)
Description: Activation of app Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy!App failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (02/06/2017 09:21:19 PM) (Source: Application Error) (User: )
Description: Faulting application name: utorrentie.exe, version: 1.0.0.43295, time stamp: 0x58892622
Faulting module name: MSHTML.dll, version: 11.0.14393.693, time stamp: 0x585a05da
Exception code: 0xc0000005
Fault offset: 0x004eccb0
Faulting process id: 0x1938
Faulting application start time: 0xutorrentie.exe0
Faulting application path: utorrentie.exe1
Faulting module path: utorrentie.exe2
Report Id: utorrentie.exe3
Faulting package full name: utorrentie.exe4
Faulting package-relative application ID: utorrentie.exe5
 
Error: (02/06/2017 09:14:58 PM) (Source: Windows Search Service) (User: )
Description: Enumerating user sessions to generate filter pools failed.
 
 
Details:
(HRESULT : 0x80040210) (0x80040210)
 
Error: (02/06/2017 08:00:08 PM) (Source: Application Error) (User: )
Description: Faulting application name: microsoftedgecp.exe, version: 11.0.14393.82, time stamp: 0x57a55786
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000604
Fault offset: 0x0000000000000000
Faulting process id: 0x1118
Faulting application start time: 0xmicrosoftedgecp.exe0
Faulting application path: microsoftedgecp.exe1
Faulting module path: microsoftedgecp.exe2
Report Id: microsoftedgecp.exe3
Faulting package full name: microsoftedgecp.exe4
Faulting package-relative application ID: microsoftedgecp.exe5
 
Error: (02/06/2017 07:59:13 PM) (Source: Application Error) (User: )
Description: Faulting application name: microsoftedgecp.exe, version: 11.0.14393.82, time stamp: 0x57a55786
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000604
Fault offset: 0x0000000000000000
Faulting process id: 0x18e8
Faulting application start time: 0xmicrosoftedgecp.exe0
Faulting application path: microsoftedgecp.exe1
Faulting module path: microsoftedgecp.exe2
Report Id: microsoftedgecp.exe3
Faulting package full name: microsoftedgecp.exe4
Faulting package-relative application ID: microsoftedgecp.exe5
 
Error: (02/06/2017 04:34:07 PM) (Source: Application Error) (User: )
Description: Faulting application name: microsoftedgecp.exe, version: 11.0.14393.0, time stamp: 0x578997ee
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000604
Fault offset: 0x0000000000000000
Faulting process id: 0xeec
Faulting application start time: 0xmicrosoftedgecp.exe0
Faulting application path: microsoftedgecp.exe1
Faulting module path: microsoftedgecp.exe2
Report Id: microsoftedgecp.exe3
Faulting package full name: microsoftedgecp.exe4
Faulting package-relative application ID: microsoftedgecp.exe5
 
Error: (02/06/2017 04:34:05 PM) (Source: Application Error) (User: )
Description: Faulting application name: microsoftedgecp.exe, version: 11.0.14393.0, time stamp: 0x578997ee
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000604
Fault offset: 0x0000000000000000
Faulting process id: 0x9b8
Faulting application start time: 0xmicrosoftedgecp.exe0
Faulting application path: microsoftedgecp.exe1
Faulting module path: microsoftedgecp.exe2
Report Id: microsoftedgecp.exe3
Faulting package full name: microsoftedgecp.exe4
Faulting package-relative application ID: microsoftedgecp.exe5
 
Error: (02/06/2017 05:43:49 AM) (Source: Windows Search Service) (User: )
Description: Enumerating user sessions to generate filter pools failed.
 
 
Details:
(HRESULT : 0x80040210) (0x80040210)
 
 
System errors:
=============
Error: (02/07/2017 05:14:25 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (02/07/2017 05:13:59 PM) (Source: Service Control Manager) (User: )
Description: The RzWizardService service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
 
Error: (02/07/2017 05:13:59 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the RzWizardService service to connect.
 
Error: (02/07/2017 05:13:59 PM) (Source: Service Control Manager) (User: )
Description: The FontCache3.0.0.0 service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
 
Error: (02/07/2017 05:13:59 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the FontCache3.0.0.0 service to connect.
 
Error: (02/07/2017 05:13:26 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (02/07/2017 05:13:26 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (02/07/2017 05:13:19 PM) (Source: Service Control Manager) (User: )
Description: The ATKGFNEXSrv service depends on the following service: ASMMAP64. This service might not be installed.
 
Error: (02/07/2017 05:13:18 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:38:58 PM on ‎2/‎6/‎2017 was unexpected.
 
Error: (02/06/2017 10:40:06 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
 
Microsoft Office Sessions:
=========================
Error: (02/06/2017 10:37:00 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
 
Error: (02/06/2017 09:34:22 PM) (Source: Windows Search Service)(User: )
Description: 
Details:
(HRESULT : 0x80040210) (0x80040210)
 
Error: (02/06/2017 09:32:37 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-2HLCAJU)
Description: Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy!App-2144927141
 
Error: (02/06/2017 09:21:19 PM) (Source: Application Error)(User: )
Description: utorrentie.exe1.0.0.4329558892622MSHTML.dll11.0.14393.693585a05dac0000005004eccb0193801d280f5717ddf40C:\Users\Jacob\AppData\Roaming\uTorrent\updates\3.4.9_43295\utorrentie.exeC:\Windows\SYSTEM32\MSHTML.dll31bb11e4-e292-459d-9128-57ce08a90151
 
Error: (02/06/2017 09:14:58 PM) (Source: Windows Search Service)(User: )
Description: 
Details:
(HRESULT : 0x80040210) (0x80040210)
 
Error: (02/06/2017 08:00:08 PM) (Source: Application Error)(User: )
Description: microsoftedgecp.exe11.0.14393.8257a55786unknown0.0.0.000000000c00006040000000000000000111801d280ee4a449a18C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exeunknown07edfe26-9b41-4052-808d-383ce59b9980Microsoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbweMicrosoftEdge
 
Error: (02/06/2017 07:59:13 PM) (Source: Application Error)(User: )
Description: microsoftedgecp.exe11.0.14393.8257a55786unknown0.0.0.000000000c0000604000000000000000018e801d280ee2806fcc3C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exeunknownb03898f8-4156-4328-89b8-23fd839ffc2dMicrosoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbweMicrosoftEdge
 
Error: (02/06/2017 04:34:07 PM) (Source: Application Error)(User: )
Description: microsoftedgecp.exe11.0.14393.0578997eeunknown0.0.0.000000000c00006040000000000000000eec01d280d182801e83C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exeunknownb5ae8e61-6cca-42ac-9aca-2d9b4312c5b0Microsoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbweMicrosoftEdge
 
Error: (02/06/2017 04:34:05 PM) (Source: Application Error)(User: )
Description: microsoftedgecp.exe11.0.14393.0578997eeunknown0.0.0.000000000c000060400000000000000009b801d280d180f0a4d0C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exeunknown5d57e78b-be1a-4943-85ea-012ac5cec6baMicrosoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbweMicrosoftEdge
 
Error: (02/06/2017 05:43:49 AM) (Source: Windows Search Service)(User: )
Description: 
Details:
(HRESULT : 0x80040210) (0x80040210)
 
 
=========================== Installed Programs ============================
 
ATK Package (HKLM-x32\...\{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0039 - ASUS)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 56.0.2924.87 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.32.7 - Google Inc.) Hidden
Insurgency (HKLM\...\Steam App 222880) (Version:  - New World Interactive)
Java 8 Update 121 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180121F0}) (Version: 8.0.1210.13 - Oracle Corporation)
Maxx Audio Installer (x64) (HKLM\...\{307032B2-6AF2-46D7-B933-62438DEB2B9A}) (Version: 2.6.6168.8 - Waves Audio Ltd.) Hidden
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6743.1212 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
NVIDIA GeForce Experience 3.3.0.95 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.3.0.95 - NVIDIA Corporation)
NvNodejs (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvNodejs) (Version: 3.3.0.95 - NVIDIA Corporation) Hidden
NvTelemetry (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvTelemetry) (Version: 2.3.5.0 - NVIDIA Corporation) Hidden
NvvHci (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvvHci) (Version: 2.02.0.5 - NVIDIA Corporation) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7535 - Realtek Semiconductor Corp.)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0351 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 3.3.0.95 - NVIDIA Corporation) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.30 - Piriform)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.0.14.1 - Synaptics Incorporated)
WinFlash (HKLM-x32\...\{8F21291E-0444-4B1D-B9F9-4370A73E346D}) (Version: 2.42.0 - ASUS)
World of Warcraft (HKLM-x32\...\World of Warcraft) (Version:  - Blizzard Entertainment)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 17%
Total physical RAM: 16267.08 MB
Available physical RAM: 13500.74 MB
Total Virtual: 19211.08 MB
Available Virtual: 16583.73 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:372.6 GB) (Free:308.95 GB) NTFS
2 Drive d: (Data) (Fixed) (Total:537.8 GB) (Free:537.64 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DESKTOP-2HLCAJU
 
Administrator            DefaultAccount           defaultuser0             
Guest                    Jacob                    
 
 
**** End of log ****


#5 dc3

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Posted 08 February 2017 - 10:58 AM

Did you use the disc which came with your NVIDIA GPU to install the drivers for it?

 

Boot into Safe Mode with Internet to see if this problem occurs there.


Edited by dc3, 08 February 2017 - 10:59 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 Jpete61

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Posted 08 February 2017 - 11:01 PM

Did you use the disc which came with your NVIDIA GPU to install the drivers for it?

 

Boot into Safe Mode with Internet to see if this problem occurs there.

 

My laptop did not come with any driver media, currently I have installed the most recent drivers through Nvidia's geforce experience.

 

I'm attaching the most recent minidump since I just got BSoD about 45 seconds into a game.

Attached Files



#7 dc3

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Posted 09 February 2017 - 11:15 AM

Click on this link, then click on GeForce GTX 860M to open the website. 

 

When the website is open click on the Drivers tab.

 

Use the Manual Driver Search. 

 

You may need to set up the parameters for the search.

GeForce

GeForce 800 Series (Notebooks)

GeForce GTX 860M

Windows 8.1 64-bit                      (There are no drivers for Windows 10 currently)

English

All

 

Select the latest and download it.

 

->You will need to uninstall the version installed, then install the driver you just downloaded.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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