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Not sure if i have a virus!


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15 replies to this topic

#1 jenn3

jenn3

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Posted 06 February 2017 - 07:50 PM

Hi, my sons computer running windows 8 having issues and not sure if its a virus.  I had webroot antivirus on, which expired.  Computer started acting slow so i unistalled webroot and tried to turn on windows defender with no luck.  Therefore, i downloaded avg and ran scan and it said no viruses detected, but computer running very slow, cannot go on youtube all of a sudden it says an error occured, cannot do a system restore, when i go into my computer-properties it will not display how much disk space is used or free, it says unavailable, cannot update to windows 10, the smart gesture scroll wont work anymore.

Would love if someone can help me find out whats going on here.

thanks so much in advance!



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#2 Broni

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Posted 06 February 2017 - 09:19 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-1878.1878-3.4.5.2467.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 jenn3

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Posted 06 February 2017 - 10:43 PM

 thanks for helping, here is what i have so far i am running malwarebytes now and will post the log results from that when the scan is done
 
 
Results of screen317's Security Check version 0.99.93  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 AVG PC TuneUp   
 Google Chrome (55.0.2883.87) 
 Google Chrome (SetupMetrics...) 
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 
 
farber results:

Farbar Service Scanner Version: 27-01-2016
Ran by Joe (administrator) on 01-02-2017 at 02:00:26
Running from "C:\Users\Joe\Downloads"
Windows 8.1  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv: "C:\WINDOWS\system32\wuaueng.dll".
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Joe (administrator) on 01-02-2017 at 02:04:02
Running from "C:\Users\Joe\Downloads"
Windows 8.1  (X64)
Model:  Manufacturer: 
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= IP Configuration: ================================
 
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 12" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Joes
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : fios-router.home
 
Wireless LAN adapter Local Area Connection* 12:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 68-5D-43-9A-56-79
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 30-85-A9-22-DC-B9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : fios-router.home
   Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 2230
   Physical Address. . . . . . . . . : 68-5D-43-9A-56-78
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::b8ff:49ec:75a5:40f8%2(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.152(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, February 1, 2017 1:51:18 AM
   Lease Expires . . . . . . . . . . : Thursday, February 2, 2017 1:51:18 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 325606723
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-5A-BA-D3-30-85-A9-22-DC-B9
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Local Area Connection* 3:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:346f:3afa:3f57:fe67(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::346f:3afa:3f57:fe67%5(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 167772160
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-5A-BA-D3-30-85-A9-22-DC-B9
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.fios-router.home:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : fios-router.home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  FIOS_Quantum_Gateway.fios-router.home
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4006:800::200e
 216.58.219.206
 
 
Pinging google.cOM [216.58.219.206] with 32 bytes of data:
Reply from 216.58.219.206: bytes=32 time=12ms TTL=58
Reply from 216.58.219.206: bytes=32 time=14ms TTL=58
 
Ping statistics for 216.58.219.206:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 12ms, Maximum = 14ms, Average = 13ms
Server:  FIOS_Quantum_Gateway.fios-router.home
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
 2001:4998:44:204::a7
 2001:4998:58:c02::a9
 98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.cOM [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=21ms TTL=53
Reply from 98.139.183.24: bytes=32 time=21ms TTL=53
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 21ms, Maximum = 21ms, Average = 21ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  6...68 5d 43 9a 56 79 ......Microsoft Wi-Fi Direct Virtual Adapter
  4...30 85 a9 22 dc b9 ......Realtek PCIe GBE Family Controller
  2...68 5d 43 9a 56 78 ......Intel® Centrino® Wireless-N 2230
  1...........................Software Loopback Interface 1
  5...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
  7...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.152     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.152    281
    192.168.1.152  255.255.255.255         On-link     192.168.1.152    281
    192.168.1.255  255.255.255.255         On-link     192.168.1.152    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.152    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.152    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  5    306 ::/0                     On-link
  1    306 ::1/128                  On-link
  5    306 2001::/32                On-link
  5    306 2001:0:9d38:6abd:346f:3afa:3f57:fe67/128
                                    On-link
  2    281 fe80::/64                On-link
  5    306 fe80::/64                On-link
  5    306 fe80::346f:3afa:3f57:fe67/128
                                    On-link
  2    281 fe80::b8ff:49ec:75a5:40f8/128
                                    On-link
  1    306 ff00::/8                 On-link
  2    281 ff00::/8                 On-link
  5    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55296] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [69120] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30720] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (02/01/2017 01:46:00 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2187
 
Error: (02/01/2017 01:46:00 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2187
 
Error: (02/01/2017 01:46:00 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (02/01/2017 01:45:59 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1156
 
Error: (02/01/2017 01:45:59 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1156
 
Error: (02/01/2017 01:45:59 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (02/01/2017 01:49:06 AM) (Source: Microsoft-Windows-LocationProvider) (User: NT AUTHORITY)
Description: There was an error with the Windows Location Provider database
 
Error: (02/01/2017 01:27:11 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2297
 
Error: (02/01/2017 01:27:11 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2297
 
Error: (02/01/2017 01:27:11 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
 
System errors:
=============
Error: (02/01/2017 01:09:09 AM) (Source: Microsoft-Windows-Time-Service) (User: NT AUTHORITY)
Description: The time service has detected that the system time needs to be  changed by 490874 seconds. The time service will not change the system time by more than 54000 seconds. Verify that your time and time zone are correct, and that the time source time.windows.com,0x9 (ntp.m|0x9|0.0.0.0:123->13.66.62.111:123) is working properly.
 
Error: (02/01/2017 01:10:21 AM) (Source: Service Control Manager) (User: )
Description: The Intel® PROSet/Wireless Zero Configuration Service service terminated with the following error: 
%%2147770990
 
Error: (02/01/2017 01:36:26 AM) (Source: Service Control Manager) (User: )
Description: The avgbIDSAgent service did not shut down properly after receiving a preshutdown control.
 
Error: (02/01/2017 01:10:19 AM) (Source: Service Control Manager) (User: )
Description: The Intel® PROSet/Wireless Zero Configuration Service service terminated with the following error: 
%%2147770990
 
Error: (02/01/2017 01:09:38 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:41:56 AM on ‎2/‎1/‎2017 was unexpected.
 
Error: (02/01/2017 02:06:41 AM) (Source: Microsoft-Windows-Time-Service) (User: NT AUTHORITY)
Description: The time service has detected that the system time needs to be  changed by 298783 seconds. The time service will not change the system time by more than 54000 seconds. Verify that your time and time zone are correct, and that the time source time.windows.com,0x9 (ntp.m|0x9|0.0.0.0:123->13.66.62.111:123) is working properly.
 
Error: (02/01/2017 01:10:19 AM) (Source: Service Control Manager) (User: )
Description: The Intel® PROSet/Wireless Zero Configuration Service service terminated with the following error: 
%%2147770990
 
Error: (02/01/2017 01:09:41 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:53:39 AM on ‎2/‎1/‎2017 was unexpected.
 
Error: (02/01/2017 02:04:10 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070497: NFLEnterprisesLLC.NFLMobile.
 
Error: (02/01/2017 01:26:10 AM) (Source: Microsoft-Windows-Time-Service) (User: NT AUTHORITY)
Description: The time service has detected that the system time needs to be  changed by 64936 seconds. The time service will not change the system time by more than 54000 seconds. Verify that your time and time zone are correct, and that the time source time.windows.com,0x9 (ntp.m|0x9|0.0.0.0:123->13.66.62.111:123) is working properly.
 
 
Microsoft Office Sessions:
=========================
Error: (02/01/2017 01:46:00 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2187
 
Error: (02/01/2017 01:46:00 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2187
 
Error: (02/01/2017 01:46:00 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (02/01/2017 01:45:59 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1156
 
Error: (02/01/2017 01:45:59 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1156
 
Error: (02/01/2017 01:45:59 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (02/01/2017 01:49:06 AM) (Source: Microsoft-Windows-LocationProvider)(User: NT AUTHORITY)
Description: -2147024883
 
Error: (02/01/2017 01:27:11 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2297
 
Error: (02/01/2017 01:27:11 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2297
 
Error: (02/01/2017 01:27:11 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
 
CodeIntegrity Errors:
===================================
  Date: 2017-01-16 17:58:31.794
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\services.exe) attempted to load \Device\HarddiskVolume4\Program Files\Windows Defender\NisSrv.exe that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-01-16 17:58:08.423
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-01-16 17:56:59.878
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-01-15 16:59:41.623
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
Adobe Reader X MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.0.0 - Adobe Systems Incorporated)
Apple Application Support (32-bit) (HKLM-x32\...\{7FA9ECCF-A2DE-4DA1-BFF3-81260DBDA68F}) (Version: 4.1.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{691F30EB-9009-475A-B8A9-E1BF39598FD5}) (Version: 4.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{3540181E-340A-4E7A-B409-31663472B2F7}) (Version: 9.1.0.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
ASUS InstantOn (HKLM-x32\...\{749F674B-2674-47E8-879C-5626A06B2A91}) (Version: 3.0.1 - ASUS)
ASUS LifeFrame3 (HKLM-x32\...\{1DBD1F12-ED93-49C0-A7CC-56CBDE488158}) (Version: 3.1.3 - ASUS)
ASUS Live Update (HKLM-x32\...\{FA540E67-095C-4A1B-97BA-4D547DEC9AF4}) (Version: 3.1.7 - ASUS)
ASUS Power4Gear Hybrid (HKLM\...\{9B6239BF-4E85-4590-8D72-51E30DB1A9AA}) (Version: 2.0.3 - ASUS)
ASUS Smart Gesture (HKLM-x32\...\{4D3286A6-F6AB-498A-82A4-E4F040529F3D}) (Version: 1.0.35 - ASUS)
ASUS Splendid Video Enhancement Technology (HKLM-x32\...\{0969AF05-4FF6-4C00-9406-43599238DE0D}) (Version: 1.03.0002 - ASUS)
ASUS Tutor (HKLM-x32\...\{58172D66-2F69-4215-9AEC-ED8196023736}) (Version: 1.0.7 - ASUS)
ASUS USB Charger Plus (HKLM-x32\...\{A859E3E5-C62F-4BFA-AF1D-2B95E03166AF}) (Version: 2.1.4 - ASUS)
ASUSDVD (HKLM-x32\...\{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.4126.52 - CyberLink Corp.) Hidden
ASUSDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.4126.52 - CyberLink Corp.)
AsusVibe2.0 (HKLM-x32\...\Asus Vibe2.0) (Version: 2.0.10.168 - ASUSTEK)
ATK Package (HKLM-x32\...\{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0022 - ASUS)
AVG (HKLM\...\AvgZen) (Version: 1.126.2.56387 - AVG Technologies)
AVG PC TuneUp (HKLM-x32\...\{13D79DFC-C357-4837-95C7-893394EED814}) (Version: 16.72.3 - AVG Technologies) Hidden
AVG PC TuneUp (HKLM-x32\...\AVG PC TuneUp) (Version: 16.72.2.55508 - AVG Technologies)
AVG Protection (HKLM-x32\...\AVG Antivirus) (Version: 17.1.3006 - AVG Technologies)
AVG Zen (HKLM\...\{AE80176B-1F47-45D1-866A-592BA184EEE9}) (Version: 1.126.7 - AVG Technologies) Hidden
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version: 1.7.0.0 - Canon Inc.)
Canon IJ Network Scanner Selector EX (HKLM-x32\...\Canon_IJ_Network_Scanner_Selector_EX) (Version: 1.5.3.3 - Canon Inc.)
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version: 3.6.0 - Canon Inc.)
Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version: 1.1.15.23 - Canon Inc.)
Canon Inkjet Printer/Scanner/Fax Extended Survey Program (HKLM-x32\...\CANONIJPLM100) (Version: 4.3.0 - Canon Inc.)
Canon MX490 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX490_series) (Version: 1.02 - Canon Inc.)
Canon MX490 series User Registration (HKLM-x32\...\Canon MX490 series User Registration) (Version:  - Canon Inc.)
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.3.0 - Canon Inc.)
Canon Speed Dial Utility (HKLM-x32\...\Speed Dial Utility) (Version: 1.6.0 - Canon Inc.)
FMW 1 (HKLM\...\{23B70FAD-E859-4444-BA81-BD66DBF28F30}) (Version: 1.152.5 - AVG Technologies) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 55.0.2883.87 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.32.7 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3308 - Intel Corporation)
Intel® PROSet/Wireless for Bluetooth® + High Speed (HKLM\...\{89478C31-5CE8-461A-9084-9A0AF059F84F}) (Version: 15.5.0.0344 - Intel Corporation)
Intel® PROSet/Wireless Software for Bluetooth® Technology (HKLM\...\{7854AA22-A2F0-4F29-A2E9-D0C5A2B685E7}) (Version: 2.5.0.0236 - Motorola Solutions, Inc)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
Intel® WiDi (HKLM\...\{EDBA2433-0910-4C72-8C5B-8FEDAE3EF18E}) (Version: 3.5.34.0 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{99FDAE3B-6905-45A6-8F73-595363AAD3D1}) (Version: 15.05.1000.1411 - Intel Corporation)
iTunes (HKLM\...\{FBEB98F8-64E4-4FA3-A15E-4A9F42FF962E}) (Version: 12.3.2.35 - Apple Inc.)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4893.1002 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 - en-us (HKLM\...\ProPlusRetail - en-us) (Version: 15.0.4893.1002 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50901.0 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 17.0.2003.1112 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4893.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4893.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4893.1002 - Microsoft Corporation) Hidden
QuickTime 7 (HKLM-x32\...\{FF59BD75-466A-4D5A-AD23-AAD87C5FD44C}) (Version: 7.79.80.95 - Apple Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.2.612.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6690 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.8400.30136 - Realtek Semiconductor Corp.)
Spotify (HKCU\...\Spotify) (Version: 1.0.45.186.g3b5036d6 - Spotify AB)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Windows Driver Package - ASUS (ATP) Mouse  (10/29/2012 1.0.0.148) (HKLM\...\C01F56FBD9B141017E63E2A1A141E59934D4DC67) (Version: 10/29/2012 1.0.0.148 - ASUS)
WinFlash (HKLM-x32\...\{8F21291E-0444-4B1D-B9F9-4370A73E346D}) (Version: 2.41.1 - ASUS)
 
========================= Devices: ================================
 
Could not list devices.
 
========================= Memory info: ===================================
 
Percentage of memory in use: 47%
Total physical RAM: 6033.75 MB
Available physical RAM: 3146.7 MB
Total Virtual: 7185.75 MB
Available Virtual: 4270.35 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:677.29 GB) (Free:605 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\JOES
 
Administrator            Guest                    Joe                      
 
========================= Restore Points ==================================
 
Could not list Restore Points.
 
**** End of log ****
 
 
 
 


#4 jenn3

jenn3
  • Topic Starter

  • Members
  • 75 posts
  • OFFLINE
  •  
  • Local time:10:37 PM

Posted 07 February 2017 - 08:15 PM

Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 2/1/17
Scan Time: 2:08 AM
Logfile: malwarebytes log.txt
Administrator: Yes
 
-Software Information-
Version: 3.0.6.1469
Components Version: 1.0.50
Update Package Version: 1.0.1198
License: Trial
 
-System Information-
OS: Windows 8.1
CPU: x64
File System: NTFS
User: JOES\Joe
 
-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 519049
Time Elapsed: -2 min, -58 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 1
PUP.Optional.NewPlayer, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\NLASVC\PARAMETERS\INTERNET\MANUALPROXIES, No Action By User, [6927], [-1],0.0.0
 
Registry Value: 5
PUP.Optional.NewPlayer, HKU\S-1-5-18\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\INTERNET SETTINGS|PROXYENABLE, No Action By User, [6927], [-1],0.0.0
PUP.Optional.NewPlayer, HKU\S-1-5-21-522661089-3788036704-188255822-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\INTERNET SETTINGS|PROXYENABLE, No Action By User, [6927], [-1],0.0.0
PUP.Optional.NewPlayer, HKU\.DEFAULT\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\INTERNET SETTINGS|PROXYENABLE, No Action By User, [6927], [-1],0.0.0
PUP.Optional.SearchProtect.AppFlsh, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINDOWS|APPINIT_DLLS, No Action By User, [2568], [-1],0.0.0
PUP.Optional.SearchProtect.AppFlsh, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINDOWS|APPINIT_DLLS, No Action By User, [2568], [-1],0.0.0
 
Registry Data: 0
(No malicious items detected)
 
Data Stream: 0
(No malicious items detected)
 
Folder: 3
PUP.Optional.NewPlayer, C:\PROGRAM FILES (X86)\di5NewPlayer, No Action By User, [6927], [178676],1.0.1198
PUP.Optional.SearchProtect.AppFlsh, C:\Users\Joe\AppData\Local\SearchProtect\Logs, No Action By User, [2568], [181457],1.0.1198
PUP.Optional.SearchProtect.AppFlsh, C:\USERS\JOE\APPDATA\LOCAL\SearchProtect, No Action By User, [2568], [181457],1.0.1198
 
File: 6
PUP.Optional.NewPlayer, C:\Program Files (x86)\di5NewPlayer\176.dat, No Action By User, [6927], [178676],1.0.1198
PUP.Optional.NewPlayer, C:\Program Files (x86)\di5NewPlayer\a.db, No Action By User, [6927], [178676],1.0.1198
PUP.Optional.NewPlayer, C:\Program Files (x86)\di5NewPlayer\b.db, No Action By User, [6927], [178676],1.0.1198
PUP.Optional.NewPlayer, C:\Program Files (x86)\di5NewPlayer\c3NewPlayerqz176.bin, No Action By User, [6927], [178676],1.0.1198
PUP.Optional.SkyTech, C:\USERS\JOE\APPDATA\LOCAL\TEMP\58A3E0F8-B3D3-49EF-A9D2-FAC0B2C9EC15[B]\58A3E0F8-B3D3-49EF-A9D2-FAC0B2C9EC15.ZIP, No Action By User, [8881], [121663],1.0.1198
PUP.Optional.Tuto4PC, C:\USERS\JOE\APPDATA\LOCAL\TEMP\IS-UOLUK.TMP\FREESOFTTODAY.TMP, No Action By User, [113], [301198],1.0.1198
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)
 

© Malwarebytes Corporation 2011-2012
 
OS version: 6.3.9200 Windows 8.1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.18538
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.494000 GHz
Memory total: 6326841344, free: 4071784448
 
Downloaded database version: v2017.02.07.14
Downloaded database version: v2016.11.20.01
Downloaded database version: v2017.01.23.01
Initializing...
======================
------------ Kernel report ------------
     02/01/2017 01:39:32
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\System32\drivers\werkernel.sys
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\System32\drivers\cmimcext.sys
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\Drivers\WppRecorder.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\iaStorA.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\System32\drivers\EhStorClass.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Wof.sys
\SystemRoot\system32\drivers\MBAMSwissArmy.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\wfplwfs.sys
\SystemRoot\system32\drivers\avgVmm.sys
\SystemRoot\system32\drivers\avgRvrt.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\intelpep.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\system32\drivers\avgbuniva.sys
\SystemRoot\system32\drivers\avgbloga.sys
\SystemRoot\system32\drivers\avgbidsha.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\system32\drivers\avgSP.sys
\SystemRoot\system32\drivers\avgSnx.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\avgRdr2.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\??\C:\WINDOWS\system32\drivers\mbae64.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\drivers\avgbidsdrivera.sys
\SystemRoot\system32\drivers\avgbdiska.sys
\??\C:\Program Files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys
\SystemRoot\system32\DRIVERS\ahcache.sys
\SystemRoot\System32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\system32\DRIVERS\AiCharger.sys
\SystemRoot\System32\drivers\USBXHCI.SYS
\SystemRoot\System32\drivers\ucx01000.sys
\SystemRoot\System32\drivers\HECIx64.sys
\SystemRoot\System32\drivers\usbehci.sys
\SystemRoot\System32\drivers\USBPORT.SYS
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\NETwew00.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt630x64.sys
\SystemRoot\System32\drivers\i8042prt.sys
\SystemRoot\System32\drivers\AsusTP.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\System32\drivers\kbfiltr.sys
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\System32\drivers\CmBatt.sys
\SystemRoot\System32\drivers\BATTC.SYS
\SystemRoot\System32\drivers\intelppm.sys
\SystemRoot\System32\drivers\wmiacpi.sys
\SystemRoot\System32\drivers\AsHIDSwitch64.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\System32\drivers\NdisVirtualBus.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\drivers\iwdbus.sys
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\System32\drivers\AMPPAL.sys
\SystemRoot\System32\drivers\usbhub.sys
\SystemRoot\System32\drivers\USBD.SYS
\SystemRoot\System32\drivers\UsbHub3.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\System32\drivers\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\iBtFltCoex.sys
\SystemRoot\system32\DRIVERS\btmhsf.sys
\SystemRoot\System32\Drivers\BTHUSB.sys
\SystemRoot\System32\Drivers\bthport.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_iaStorA.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\avgMonFlt.sys
\SystemRoot\system32\drivers\MBAMChameleon.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\drivers\avgStm.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\System32\drivers\condrv.sys
\??\C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\System32\DRIVERS\srv.sys
\??\C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesDriver64.sys
\??\C:\WINDOWS\system32\drivers\farflt.sys
\??\C:\WINDOWS\system32\drivers\mbam.sys
\SystemRoot\system32\drivers\qwavedrv.sys
\??\C:\WINDOWS\system32\drivers\mwac.sys
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\System32\drivers\hidusb.sys
\SystemRoot\System32\drivers\mouhid.sys
----------- End -----------
Done!
 
Scan started
Database versions:
  main:    v2017.02.07.14
  rootkit: v2016.11.20.01
 
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffe0006bd94460, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffe0006bd93040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffe0006bd94460, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xffffe0006a59be50, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xffffe0006a59d060, DeviceName: \Device\00000032\, DriverName: \Driver\iaStorA\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
File "C:\Windows\System32\drivers\1394ohci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\1394ohci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\acpi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpipagr.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\acpipagr.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpipmi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\acpipmi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpitime.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\acpitime.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\AGP440.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\AGP440.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\amdk8.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\amdk8.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\amdppm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\amdppm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\i8042prt.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\i8042prt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\intelpep.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\intelpep.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\intelppm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\intelppm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\isapnp.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\isapnp.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\kbdclass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\kbdclass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\kbdhid.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\kbdhid.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\kdnic.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\kdnic.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BasicRender.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BasicRender.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\battc.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\battc.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BtaMPM.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BtaMPM.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthA2DP.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BthA2DP.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthAvrcpTg.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BthAvrcpTg.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthenum.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\bthenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthHfAud.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BthHfAud.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthhfenum.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\bthhfenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthhfHid.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BthhfHid.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthLEEnum.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BthLEEnum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthmodem.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\bthmodem.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthpan.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\bthpan.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthport.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\bthport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BTHUSB.SYS" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BTHUSB.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\dumpsd.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\dumpsd.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\EhStorTcgDrv.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\EhStorTcgDrv.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\errdev.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\errdev.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\fdc.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\fdc.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\flpydisk.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\flpydisk.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\parport.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\parport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\pci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pciide.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\pciide.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pciidex.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\pciidex.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pcmcia.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\pcmcia.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\portcls.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\portcls.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\processr.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\processr.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\monitor.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\monitor.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\mouclass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\mouclass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\mouhid.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\mouhid.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BasicDisplay.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BasicDisplay.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sdbus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sdbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sdstor.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sdstor.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\serenum.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\serenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\serial.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\serial.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sermouse.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sermouse.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sfloppy.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sfloppy.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\spaceport.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\spaceport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\stornvme.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\stornvme.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\swenum.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\swenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\terminpt.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\terminpt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\tpm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\tpm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\TsUsbGD.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\TsUsbGD.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\uaspstor.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\uaspstor.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\UCX01000.SYS" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\UCX01000.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\uefi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\uefi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\umbus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\umbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\umpass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\umpass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbccgp.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbccgp.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbcir.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbcir.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbd.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbd.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbehci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbehci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbhub.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbhub.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\USBHUB3.SYS" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\USBHUB3.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbohci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbohci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbport.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbprint.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbprint.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\USBSTOR.SYS" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\USBSTOR.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbuhci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbuhci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbvideo.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbvideo.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\USBXHCI.SYS" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\USBXHCI.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\vdrvroot.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\vdrvroot.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\vhdmp.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\vhdmp.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\volmgr.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\volmgr.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\volsnap.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\volsnap.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\mssmbios.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\mssmbios.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\MTConfig.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\MTConfig.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\npsvctrig.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\npsvctrig.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\wacompen.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\wacompen.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\winusb.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\winusb.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\wmiacpi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\wmiacpi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\fxppm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\fxppm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hdaudbus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hdaudbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidbatt.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidbatt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidbth.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidbth.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidclass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidclass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidi2c.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidi2c.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidparse.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidparse.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidusb.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidusb.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\rdpbus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\rdpbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\rfcomm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\rfcomm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sbp2port.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sbp2port.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\msgpiowin32.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\msgpiowin32.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\msisadrv.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\msisadrv.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\msiscsi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\msiscsi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\atapi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\atapi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\ataport.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\ataport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\cdrom.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\cdrom.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\circlass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\circlass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\CmBatt.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\CmBatt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\CompositeBus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\CompositeBus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\disk.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\disk.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\drmk.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\drmk.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\drmkaud.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\drmkaud.sys" is compressed (flags = 1)
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: CC1AD6D4
 
GPT Protective MBR Partition information:
 
    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
GPT Partition information:
 
    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 1044752245
    GPT Header CurrentLba = 1 BackupLba 1465149167
    GPT Header FirstUsableLba 34  LastUsableLba 1465149134
    GPT Header Guid 318e5764-b057-4403-b643-ff4ffcf7b111
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128
 
    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 1044752245
    Backup GPT header CurrentLba = 1465149167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 1465149134
    Backup GPT header Guid 318e5764-b057-4403-b643-ff4ffcf7b111
    Backup GPT header Contains 128 partition entries starting at LBA 1465149135
    Backup GPT header Partition entry size = 128
 
    Partition 0 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID b5117df1-3bf8-40f5-8a71-b3761ff7b29d
    FirstLBA 2048  Last LBA 616447
    Attributes 0
    Partition Name                 EFI system partition
 
    GPT Partition 0 is bootable
    Partition 1 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 8ee548e6-bce-4e19-9211-c9028ab16f6
    FirstLBA 616448  Last LBA 1845247
    Attributes 1
    Partition Name                 Basic data partition
 
    Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID 5f41c7f9-b90a-4477-afc7-31444894c23
    FirstLBA 1845248  Last LBA 2107391
    Attributes 0
    Partition Name         Microsoft reserved partition
 
    Partition 3 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID c3542398-a435-4069-8e7d-4a5f12aa5b35
    FirstLBA 2107392  Last LBA 1422487551
    Attributes 0
    Partition Name                 Basic data partition
 
    Partition 4 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 50964cc7-b2e1-4f0f-ac26-c7b371ce1259
    FirstLBA 1422487552  Last LBA 1423204351
    Attributes 1
    Partition Name                                     
 
    Partition 5 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID e35f238e-c6ed-40fb-b8ed-4624e3eae15
    FirstLBA 1423204352  Last LBA 1465147391
    Attributes 1
    Partition Name                 Basic data partition
 
Disk Size: 750156374016 bytes
Sector size: 512 bytes
 
Done!
File "C:\Windows\System32\drivers\1394ohci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\flpydisk.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\isapnp.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpipmi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\amdk8.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpipagr.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpitime.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\AGP440.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\rfcomm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sdstor.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BASICRENDER.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\amdppm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthmodem.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\atapi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pciide.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\i8042prt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BASICDISPLAY.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthA2DP.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BTHAVRCPTG.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthhfHid.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthHfAud.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BTHLEENUM.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BTHHFENUM.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthpan.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbcir.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BTHUSB.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\cdrom.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\circlass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\CmBatt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\COMPOSITEBUS.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\disk.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\drmkaud.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\serial.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\umpass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\EHSTORTCGDRV.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\errdev.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\fdc.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\monitor.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\fxppm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hdaudbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidbatt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidbth.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\winusb.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidi2c.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidusb.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\vdrvroot.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\terminpt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbhub.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\intelpep.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\intelppm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\msiscsi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\volmgr.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\kbdclass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\kbdhid.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\msisadrv.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\mouclass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\mouhid.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\UCX01000.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\MSGPIOWIN32.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\mssmbios.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\MTConfig.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\NPSVCTRIG.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\parport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pcmcia.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\processr.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\rdpbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\uaspstor.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sbp2port.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sdbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\serenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sermouse.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sfloppy.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\SPACEPORT.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\stornvme.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\swenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\tpm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\TsUsbGD.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\uefi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\umbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbccgp.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\USBXHCI.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbuhci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbohci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbehci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\USBHUB3.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbprint.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\USBSTOR.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbvideo.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\vhdmp.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\volsnap.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\wacompen.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\wmiacpi.sys" is compressed (flags = 1)
File "C:\Windows\System32\BthHFSrv.dll" is compressed (flags = 1)
File "C:\Windows\System32\CIRCoInst.dll" is compressed (flags = 1)
File "C:\Windows\System32\fsquirt.exe" is compressed (flags = 1)
File "C:\Windows\System32\streamci.dll" is compressed (flags = 1)
File "C:\Windows\System32\iscsilog.dll" is compressed (flags = 1)
File "C:\Windows\System32\MsApoFxProxy.dll" is compressed (flags = 1)
File "C:\Windows\System32\WpdMtp.dll" is compressed (flags = 1)
File "C:\Windows\System32\WpdMtpUS.dll" is compressed (flags = 1)
File "C:\Windows\System32\SysFxUI.dll" is compressed (flags = 1)
File "C:\Windows\System32\drivers\battc.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BtaMPM.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\dumpsd.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pciidex.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\portcls.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbd.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidclass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidparse.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\ataport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\drmk.sys" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2014\log\avgchjw.log.1" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2014\log\avgchjw.log.2" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2014\log\avgchjw.log.3" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2014\log\avgchjw.log.4" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2014\log\avgchjw.log.5" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2014\log\avgns.log.1" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2014\log\avgcore.log.1" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2014\log\avgcore.log.2" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2014\log\avgcore.log.3" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2014\log\avgcore.log.4" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2014\log\avgcore.log.5" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2014\log\avgcore.log.6" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2014\log\avgrs.log.1" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2014\log\avgrs.log.2" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2014\log\avgrs.log.3" is compressed (flags = 1)
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 


#5 jenn3

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Posted 07 February 2017 - 08:21 PM

Rkill 2.8.4 by Lawrence Abrams (Grinler)
Copyright 2008-2017 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 02/01/2017 01:18:41 AM in x64 mode.
Windows Version: Windows 8.1 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 02/01/2017 01:23:21 AM
Execution time: 0 hours(s), 4 minute(s), and 40 seconds(s)


#6 Broni

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Posted 07 February 2017 - 09:15 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database if one is required.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button.
  • A window will open which lists the logs of your scans.
  • Click on the Scan tab.
  • Double-click the most recent scan which will be at the top of the list....the log will appear.
  • Review the results...see note below
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
  • To open a Cleaning log, launch AdwareClearer, click on the Logfile button, click on the Cleaning tab and double-click the log at the top of the list.
  • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
  • A copy of all logfiles are saved to C:\AdwCleaner.


-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name or entry that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 jenn3

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Posted 07 February 2017 - 11:01 PM

Here is what i have so far going to run scanner now it will take a while so i will post that tomorrow thanks!
 
# AdwCleaner v6.043 - Logfile created 01/02/2017 at 01:23:37
# Updated on 27/01/2017 by Malwarebytes
# Database : 2017-02-03.2 [Server]
# Operating System : Windows 8.1  (X64)
# Username : Joe - JOES
# Running from : C:\Users\Joe\Downloads\AdwCleaner.exe
# Mode: Clean
 
 
 
***** [ Services ] *****
 
 
 
***** [ Folders ] *****
 
 
 
***** [ Files ] *****
 
[-] File deleted: C:\END
 
 
***** [ DLL ] *****
 
 
 
***** [ WMI ] *****
 
 
 
***** [ Shortcuts ] *****
 
 
 
***** [ Scheduled Tasks ] *****
 
 
 
***** [ Registry ] *****
 
[-] Key deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{B2BC04DF-EFBD-409A-95CA-36874E5AB92A}
[-] Data restored: HKU\S-1-5-21-522661089-3788036704-188255822-1001\Software\Microsoft\Internet Explorer\Main [Start Page] 
[-] Data restored: HKCU\Software\Microsoft\Internet Explorer\Main [Start Page] 
[-] Data restored: [x64] HKCU\Software\Microsoft\Internet Explorer\Main [Start Page] 
[-] Key deleted: HKU\S-1-5-21-522661089-3788036704-188255822-1001\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
[-] Data restored: HKU\S-1-5-21-522661089-3788036704-188255822-1001\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope] {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
[#] Key deleted on reboot: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
[-] Data restored: HKCU\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope] {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
[#] Key deleted on reboot: [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
[-] Data restored: [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope] {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
[-] Value deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32 [vProt]
 
 
***** [ Web browsers ] *****
 
 
 
*************************
 
:: "Tracing" keys deleted
:: Winsock settings cleared
 
*************************
 
C:\AdwCleaner\AdwCleaner[C0].txt - [2112 Bytes] - [01/02/2017 01:23:37]
C:\AdwCleaner\AdwCleaner[S0].txt - [2635 Bytes] - [01/02/2017 01:19:37]
 
########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt - [2258 Bytes] ##########
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.0 (12.05.2016)
Operating System: Windows 8.1 x64 
Ran by Joe (Administrator) on Wed 02/01/2017 at  1:14:26.55
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 0 
 
 
 
 
Registry: 1 
 
Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} (Registry Key)
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 02/01/2017 at  1:19:31.63
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 

 



#8 jenn3

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Posted 08 February 2017 - 10:13 PM

Hi i am running the sophos scan do you know how long it should take?  It has been running 2 hours and it hardly made a dent in the scan.  The bar isn't showing any progress.  Is that normal?



#9 Broni

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Posted 08 February 2017 - 11:45 PM

Yes. Leave it overnight.


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#10 jenn3

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Posted 09 February 2017 - 08:36 AM

Hi ran sophos all night it said 0 threats found, am i good?  did the computer have a virus at all?

 

thanks and let me know if there is anything else i should do..i appreciate all the help



#11 Broni

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Posted 09 February 2017 - 08:40 PM

Nothing major but there was some minor infection.

 

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

7. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

8. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

9. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

10. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

11. Please, let me know, how your computer is doing.


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#12 jenn3

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Posted 09 February 2017 - 09:07 PM

so far when i checked if plug ins were up to date this came up and not sure what to do:

 

  • File checked: pepflashplayer.dll
  • Installed File Version: 24.0.0
  • Latest File Version: 24.0.0.194
  • Recommendation: 

    The current browser does not provide enough information to the scan to confirm the complete file version installed, which is needed to accurately measure the security status of the plugin. You can ignore this status if version of this plugin has already been installed. Otherwise, click here to install the latest secure update.

 

 

Adobe Flash
24.0.0
Show / Hide Details
Warning
 
 
  • File checked: pepflashplayer.dll
  • Installed File Version: 24.0.0
  • Latest File Version: 24.0.0.194
  • Recommendation: 

    The current browser does not provide enough information to the scan to confirm the complete file version installed, which is needed to accurately measure the security status of the plugin. You can ignore this status if version of this plugin has already been installed. Otherwise, click here to install the latest secure update.


#13 jenn3

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Posted 09 February 2017 - 09:16 PM

and one other question, should i keep the free avg i had installed as anti virus or use something else.

 

i also just checked my you tube  and it is now working, so everything  seems good!  thank you so much!  i truly appreciate you taking the time out to help!!!



#14 Broni

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Posted 09 February 2017 - 10:00 PM

AVG is perfectly fine :)

 

Pepflashplayer.dll is an internal component of Google Chrome, so if Google Chrome is up to date there is nothing to worry about.

 

Good luck :)


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#15 jenn3

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Posted 09 February 2017 - 10:13 PM

ok it said chrome was up to date






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