I posted initially in the Windows 7 forum. Apparently, this is the place to go.
My son got his Win 7 computer completely malware-ized.
1) When he opened his computer this morning, his date and system time were out of whack. I fixed that problem, but apparently not the cause.
2) I can't browse to any websites (it claims the security certificates are out of date).
3) I used ADWcleaner, which removed quite a bit of malware. Still can't browse.
4) I downloaded Hitman Pro and Malwarebytes 3 on a USB stick, activated the free licenses and removed more junk. Still can't browse.
5) I used Avast and it couldn't find a thing.
6) I "refreshed" Firefox. Still can't browse. Claims the server certificates are out of date.
7) Went to do a system restore and begin the malware removal from a couple days ago, when he could get on the internet. I got an *Access Denied* error.
8) Followed instructions to do an admin-level reset of winsock. *Access Denied*
9) Now the malware is turning off the real time protection functions of Malwarebytes 3.
So, is there a way to get this thing up and running again?
On a side note, his internet is not entirely trashed, as Internet Explorer gives him the server out of date error, but allows you to ignore and you can browse as usual. Supposedly Malwarebytes is up-to-date, and Steam can bypass all this and update (testing out the Net to see how far the damage extends).
UPDATE: I have lost the ability to browse the web completely. It claims it is "unable to initialize the Windows Sockets Interface" when I try to ping a server.
Edited by steelcaress, 06 February 2017 - 05:03 PM.