Did you find any ransom notes
and if so, what is it's actual name? These infections are created to alert victims that their data has been encrypted and demand a ransom payment. Check your documents folder for an image the malware typically uses for the background note. Check the C:\ProgramData (or C:\Documents and Settings\All Users\Application Data) for a randomly named .html, .txt, .png, .bmp, .url
file. Most ransomware will also drop a ransom note in every directory/affected folder where data has been encrypted.
The best way to identify the different ransomwares is the ransom note (including it's name), the malware file itself, any obvious extensions appended to the encrypted files, samples of those encrypted files and information related to the email address used by the cyber-criminals.
You can submit samples of encrypted files and ransom notes to ID Ransomware
for assistance with identification
. This is a service that helps identify what ransomware may have encrypted your files and then attempts to direct you to an appropriate support topic where you can seek further assistance. Uploading both encrypted files and ransom notes together provides a more positive match and helps to avoid false detections. If ID Ransomware cannot identify the infection, you can post the case SHA1
it gives you in your next reply for Demonslay335
to manually inspect the files.