This is a recurrence of a two-year-old problem that I thought I was rid of. It just came back after upgrading my edition of Chrome through Kaspersky's file update. Symptoms include:
* a lock-shaped icon that appears in my task bar whenever I reboot my computer. This time the lock actually has a message attached to it, though it was so brief that I couldn't get all of it. Something about the administrator for my homegroup and the logon manager, and that if I check the event logs I'll be able to get more information on the problem. It lists a "Catastrophic failure" in the error log attached to the homegroup system, if that helps. I don't use the homegroup at all, and I'm still listed as the computer's administrator, with no other accounts sharing this status. - Update, the message says "You Are No Longer Administrator of your homegroup."
* intermittent sound difficulties, lack of system sounds when opening a file and slight audio delay when watching a video online. There's also a delay when I start a multimedia file on my computer. If I start a video file, my entire computer freezes for a bit.
* An inability to install windows updates or support system updates or view my update history. The message tells me "Windows cannot check for updates because the service is not running. You may need to restart your PC" . When I try to change permissions it tells me to sign into an administrator account, even though this is the administrator account for this PC. if I click on the 'installed updates' link I can see them all (the last update was in late January). Attempts to fix it get hung up at 'starting Bits Service' through Windows Diagnostic. Error code 8007041D. According to my update finder updates were last availible on the second and installed successfully; I upgraded my Chrome yesterday so the Chrome update definitely did something.
ETA: Chrome itself also refuses to update now as well. Scratch that, Chrome can update.
* When launching Chrome, a delay of ten to thirty minutes or more before it launches.
* Extremely slow download times.
AdAware removed my issues the last time this happened, but it's not picking anything up this time out.
You guys have always been the best at helping me out and I'm sorry I'm so heavily reliant on you, but I really need your help again. Since it was adware before I'm guessing it's adware again but I definitely need help rooting it out!
Edited by MML, 05 February 2017 - 04:49 PM.