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Sound refuses to come out of my PC

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#1 voegel916


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Posted 04 February 2017 - 07:12 PM

Just finished building a gaming PC, installing driver CDs and then updating for latest drivers. For some reason, I can't get any sound to play, whether through speakers or headphones. My monitor doesn't have speakers built into it. The onboard sound is run through Realtek HD Audio Manager, which responds slowly and crashes frequently. I'm running Windows 10 Ent x64.


System Specs:

MSI M5 mobo

Intel i5 7600K

MSI GTX 1060 6GB


Already Tried:

-deleting and reinstalling drivers, from both disk and Realtek.

-set sound to not go through HDMI connected to the graphics card.

-plugged speakers and headphones into every available sound port, including the mic for shts and giggles.

-restarting/shutting down (duh)

-used CCleaner to clean registry, in case of any stray keys while deleting/installing drivers.


Any help you guys can give would be appreciated. I'm kinda lost with this issue, which is particularly embarrassing since I'm in school now to become a tech.

Edited by Chris Cosgrove, 07 February 2017 - 07:08 PM.
Moved from audio and Video to 'Internal hardware'

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#2 hamluis



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Posted 08 February 2017 - 12:51 PM

Please download MiniToolBox  , save it to your desktop and run it.
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.


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