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Stackhash error diagnosis


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#1 TroyW

TroyW

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Posted 04 February 2017 - 12:45 PM

Hello.  In searching for answers on solving stackhash and various dll errors, I came across this forum.  I don't understand the errors listed in the following MTB report.  Also, I do not have MS Office installed, but the errors mention it.  Could it be hidden? I have never used or even seen it in my program list until now. Any help would be most appreciated!

 

MiniToolBox by Farbar  Version: 17-06-2016
==================
Error: (02/04/2017 11:00:07 AM) (Source: Application Error) (User: )
Description: Faulting application name: Prepar3D.exe, version: 3.4.18.19475, time stamp: 0x5851bfd2
Faulting module name: ntdll.dll, version: 6.1.7601.23572, time stamp: 0x57fd02d3
Exception code: 0xc0000374
Fault offset: 0x000ce8fb
Faulting process id: 0x1630
Faulting application start time: 0xPrepar3D.exe0
Faulting application path: Prepar3D.exe1
Faulting module path: Prepar3D.exe2
Report Id: Prepar3D.exe3
 
Error: (02/04/2017 09:17:45 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/03/2017 08:57:03 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/02/2017 07:41:42 PM) (Source: Application Error) (User: )
Description: Faulting application name: Prepar3D.exe, version: 3.4.18.19475, time stamp: 0x5851bfd2
Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f7ce6
Exception code: 0x40000015
Fault offset: 0x000a7676
Faulting process id: 0x15fc
Faulting application start time: 0xPrepar3D.exe0
Faulting application path: Prepar3D.exe1
Faulting module path: Prepar3D.exe2
Report Id: Prepar3D.exe3
 
Error: (02/02/2017 05:45:37 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/02/2017 05:06:08 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/01/2017 09:04:10 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/01/2017 08:08:47 PM) (Source: Application Hang) (User: )
Description: The program Prepar3D.exe version 3.4.18.19475 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1990
Start Time: 01d27ce4347fd471
Termination Time: 125
Application Path: D:\Lockheed Martin\Prepar3D.exe
Report Id: 7328574d-e8ec-11e6-a243-74d435ecf46e
 
Error: (02/01/2017 04:59:56 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (01/31/2017 05:13:09 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
System errors:
=============
Error: (01/31/2017 05:13:39 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: 
%%1056 = An instance of the service is already running.
 
Error: (01/31/2017 05:13:09 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
 
Error: (01/31/2017 05:13:09 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.
 
Error: (01/28/2017 02:47:39 PM) (Source: Service Control Manager) (User: )
Description: The vToolbarUpdater40.3.6 service failed to start due to the following error: %%2 = The system cannot find the file specified.
 
Error: (01/28/2017 02:47:38 PM) (Source: Service Control Manager) (User: )
Description: The WtuSystemSupport service failed to start due to the following error: 
%%2 = The system cannot find the file specified.
 
Error: (01/28/2017 02:43:42 PM) (Source: Service Control Manager) (User: )
Description: The vToolbarUpdater40.3.6 service failed to start due to the following error: 
%%2 = The system cannot find the file specified.
 
Error: (01/28/2017 02:43:41 PM) (Source: Service Control Manager) (User: )
Description: The WtuSystemSupport service failed to start due to the following error: 
%%2 = The system cannot find the file specified.
 
Error: (01/28/2017 02:42:09 PM) (Source: Service Control Manager) (User: )
Description: The vToolbarUpdater40.3.6 service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (01/28/2017 02:42:09 PM) (Source: Service Control Manager) (User: )
Description: The AVG WatchDog service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (01/28/2017 02:42:09 PM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service terminated unexpectedly.  It has done this 1 time(s).
 
Microsoft Office Sessions:
=========================
Error: (02/04/2017 11:00:07 AM) (Source: Application Error)(User: )
Description: Prepar3D.exe3.4.18.194755851bfd2ntdll.dll6.1.7601.2357257fd02d3c0000374000ce8fb163001d27efc784273ceD:\Lockheed Martin\Prepar3D.exeC:\Windows\SysWOW64\ntdll.dll60c80b24-eafb-11e6-9880-a0a8cd279a74
 
Error: (02/04/2017 09:17:45 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/03/2017 08:57:03 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/02/2017 07:41:42 PM) (Source: Application Error)(User: )
Description: Prepar3D.exe3.4.18.194755851bfd2MSVCR120.dll12.0.21005.1524f7ce640000015000a767615fc01d27db0f6f1df9eD:\Lockheed Martin\Prepar3D.exeC:\Windows\system32\MSVCR120.dlle92fb73c-e9b1-11e6-96e1-a0a8cd279a74
 
Error: (02/02/2017 05:45:37 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/02/2017 05:06:08 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/01/2017 09:04:10 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/01/2017 08:08:47 PM) (Source: Application Hang)(User: )
Description: Prepar3D.exe3.4.18.19475199001d27ce4347fd471125D:\Lockheed Martin\Prepar3D.exe7328574d-e8ec-11e6-a243-74d435ecf46e
 
Error: (02/01/2017 04:59:56 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (01/31/2017 05:13:09 PM) (Source: Windows Search Service)(User: )
Description: 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
=========================== Installed Programs ============================
Active Sky 2016 for P3D (HKLM-x32\...\{d0b0a249-0f47-46a8-a765-1d2601fd6e94}_is1) (Version: 1.0.6239.27062 - HiFi Technologies, Inc.)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.023.20056 - Adobe Systems Incorporated)
AlaskACARS 4.0 (HKLM-x32\...\AlaskACARS 4.0) (Version:  - )
Ansel (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Ansel) (Version: 378.49 - NVIDIA Corporation) Hidden
ASConnect 2016 for P3D Installer (HKLM-x32\...\{137aeb26-3d74-400c-bdbe-a33a0663b5c4}_is1) (Version: 1.0.0.34 - HiFi Technologies, Inc.)
AVG Web TuneUp (HKLM-x32\...\AVG Web TuneUp) (Version: 4.3.6.255 - AVG Technologies)
CCleaner (HKLM\...\CCleaner) (Version: 5.26 - Piriform)
FDS-GLARE (HKLM-x32\...\{52D7099B-3B44-40EE-A6EF-58BDA73BFE0B}) (Version: 1.8.1 - TEKWorx Limited)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 55.0.2883.87 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.8231.2252 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.32.7 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.115 - Google Inc.) Hidden
Intel® Chipset Device Software (HKLM-x32\...\{e48a2f61-851a-4155-82f9-af1b04db8c3b}) (Version: 10.0.13 - Intel® Corporation) Hidden
Intel® Network Connections 18.8.136.0 (HKLM\...\PROSetDX) (Version: 18.8.136.0 - Intel)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.14.4264 - Intel Corporation)
interfaceIT Ethernet SimConnect Module (HKLM-x32\...\{EAE4FD39-5B75-4F8A-9D77-9C64C46A2A59}) (Version: 1.2 - TEKWorx Limited)
interfaceIT Management Control System (HKLM-x32\...\{A9499B12-8315-4A16-A906-1A1E1168BE96}) (Version: 2.3.145 - TEKWorx Limited)
Java 8 Update 121 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F64180121F0}) (Version: 8.0.1210.13 - Oracle Corporation)
JetMax SimConnect Module (HKLM-x32\...\{5A265D6C-39D4-43DE-842C-4794AE993EDA}) (Version: 2.0.4 - TEKWorx Limited)
JetMax SimConnect Module (HKLM-x32\...\{ADBF8861-4BF3-4F7C-A53D-192315CA4310}) (Version: 2.0.2 - TEKWorx Limited)
Junk Mail filter update (HKLM-x32\...\{8E5233E1-7495-44FB-8DEB-4BE906D59619}) (Version: 14.0.8117.416 - Microsoft Corporation) Hidden
LUVCARS 3 (HKLM-x32\...\{0623B8A9-3BEE-4F8A-A70A-0D355F6C89B5}) (Version: 3.0 - Southwest Virtual Airlines)
Microsoft .NET Framework 4.6.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01590 - Microsoft Corporation)
Microsoft ESP SimConnect Client v1.0.20.0 (HKLM-x32\...\{C0A9FCC1-9725-4679-8AC2-FE501B139B63}) (Version: 1.0.20.0 - Microsoft Corporation)
Microsoft Flight Simulator SimConnect Client v10.0.60905.0 (HKLM-x32\...\{D1AC9B0B-2727-4811-91DC-1FC3C4E47A9B}) (Version: 10.0.60905.0 - Microsoft Corporation)
Microsoft Flight Simulator SimConnect Client v10.0.61242.0 (HKLM-x32\...\{85DF6786-66AA-42EE-8616-AE456B07BD99}) (Version: 10.0.61242.0 - Microsoft Corporation)
Microsoft Flight Simulator SimConnect Client v10.0.61259.0 (HKLM-x32\...\{D61CA184-3F6D-4A50-B2CC-7A18447D6A8D}) (Version: 10.0.61259.0 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM-x32\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 3.0.40624.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Sync Framework Runtime Native v1.0 (x86) (HKLM-x32\...\{8A74E887-8F0F-4017-AF53-CBA42211AAA5}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Sync Framework Services Native v1.0 (x86) (HKLM-x32\...\{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026 (HKLM-x32\...\{74d0e5db-b326-4dae-a6b2-445b9de1836e}) (Version: 14.0.23026.0 - Microsoft Corporation)
Navigraph FMS Data Manager 1.6.0.1122 (HKLM-x32\...\{7E4D5716-374A-4DB6-90CF-D2AEB67362CE}_is1) (Version: 1.6.0.1122 - Navigraph)
Notepad++ (64-bit x64) (HKLM\...\Notepad++) (Version: 7.3.1 - Notepad++ Team)
NVIDIA 3D Vision Controller Driver 369.04 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 369.04 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 376.33 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 376.33 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.3.0.95 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.3.0.95 - NVIDIA Corporation)
NVIDIA Graphics Driver 376.33 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 376.33 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.21 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.21 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.16.0318 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.16.0318 - NVIDIA Corporation)
NvNodejs (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvNodejs) (Version: 3.3.0.95 - NVIDIA Corporation) Hidden
NvTelemetry (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvTelemetry) (Version: 2.3.5.0 - NVIDIA Corporation) Hidden
NvvHci (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvvHci) (Version: 2.02.0.5 - NVIDIA Corporation) Hidden
Panda Devices Agent (HKLM-x32\...\{3F9548B2-0B34-4453-A92E-35056B053F19}) (Version: 1.08.00 - Panda Security) Hidden
Panda Devices Agent (HKLM-x32\...\Panda Devices Agent) (Version: 1.03.08 - Panda Security) Hidden
Panda Protection (HKLM\...\{AB85E63F-7D20-49D4-9962-143206198A72}) (Version: 8.85.00 - Panda Security) Hidden
Panda Protection (HKLM-x32\...\Panda Universal Agent Endpoint) (Version: 18.00.00.0000 - Panda Security)
Panda Safe Web (HKLM-x32\...\pandasecuritytb) (Version: 4.3.1.21 - Panda Security and Visicom Media Inc.)
Prepar3D v3 Academic (HKLM-x32\...\{e9682bc2-e69b-4194-bd9b-cd4f3f49ad86}) (Version: 3.4.18.19475 - Lockheed Martin)
Prepar3D v3 Academic Client (HKLM-x32\...\{213CD124-D688-436D-9BD8-FFB56DC830BE}) (Version: 3.4.18.19475 - Lockheed Martin)
Prepar3D v3 Content (HKLM-x32\...\{CE8E65FC-9BE3-438A-8449-BCD5E8ACC6BE}) (Version: 3.4.18.19475 - Lockheed Martin)
Prepar3D v3 Scenery (HKLM-x32\...\{3F2CF900-1437-4F93-9ABF-07B8B80E37DA}) (Version: 3.4.18.19475 - Lockheed Martin)
ProSim737-800 Flight Model & Visual Model™ version REGULAR 2.0 (HKLM-x32\...\{1494295A-A24D-4345-A1C9-BFB5A2EC1364}_is1) (Version: REGULAR 2.0 - Prosim Aviation Research)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7200 - Realtek Semiconductor Corp.)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0351 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 3.3.0.95 - NVIDIA Corporation) Hidden
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
vPilot (HKCU\...\vPilot) (Version: 2.0.11 - Ross Carlson)
Vulkan Run Time Libraries 1.0.26.0 (HKLM\...\VulkanRT1.0.26.0) (Version: 1.0.26.0 - LunarG, Inc.)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite_Wave3) (Version: 14.0.8117.0416 - Microsoft Corporation)
Windows Live Sign-in Assistant (HKLM-x32\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{B10914FD-8812-47A4-85A1-50FCDE7F1F33}) (Version: 14.0.8117.416 - Microsoft Corporation)
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
 
========================= Memory info: ===================================
Percentage of memory in use: 16%
Total physical RAM: 16220.85 MB
Available physical RAM: 13618.45 MB
Total Virtual: 32439.88 MB
Available Virtual: 29698.79 MB
 
========================= Partitions: =====================================
1 Drive c: (New Volume) (Fixed) (Total:119.14 GB) (Free:45.62 GB) NTFS
2 Drive d: () (Fixed) (Total:1863.01 GB) (Free:1575.43 GB) NTFS
 
========================= Users: ========================================
User accounts for \\TROY-PC
 
Administrator            Guest                    Troy                     
 
 
**** End of log ****

Edited by hamluis, 04 February 2017 - 02:10 PM.


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