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Um? How Come


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4 replies to this topic

#1 Fusion_Inc

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Posted 31 August 2006 - 06:17 PM

hey guys


few days ago i did a spyware search & destory, there was one spyware called Window internet secruity something i couldnt recall it. then right after i delete it, my internet wont able to search websites. and it also cost my internet connection manager to courrupted or something. There was Microsoft visual c++ runtime library window pop when i try to click the internet connection manager. Runtime Error program: C:\program files\ sbc self support tool\bin\mad.exe?? it always work until i did that spyware cleaning. Then i did a system restore, my internet works fine again. And today i use ewido to do a clean it detected 7 infection, the report only showed the 3-4 cookies removed...i cant find the other infection?? Then again, my internet wont work again.

heres my hijackthis log


Logfile of HijackThis v1.99.1
Scan saved at 7:13:28 PM, on 8/29/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe
C:\WINDOWS\vsnpstd3.exe
C:\Program Files\mobile PhoneTools\WatchDog.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasDtServ.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\BricoPacks\Vista Inspirat\ObjectDock\ObjectDock.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\svchost.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.sbc.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.sbc.yahoo.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [snpstd3] C:\WINDOWS\vsnpstd3.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\mobile PhoneTools\WatchDog.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Startup: Stardock ObjectDock.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat\ObjectDock\ObjectDock.exe
O4 - Global Startup: AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://joyce387.spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1136359923500
O16 - DPF: {CAFEEFAC-0014-0001-0000-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1) -
O16 - DPF: {CEA3052D-65B9-44E2-A501-5E14024BC66F} (TricksterActiveX Control) - http://www.tricksteronline.com/control/tricksterActiveX.cab
O16 - DPF: {D88C7675-7CEE-4C9A-BDD4-7A43EED7794D} - http://www.tricksteronline.com/control/KALogoutComponent.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3DD64F9F-73EF-40C7-8F40-FB1FC2F60E5E}: NameServer = 68.94.156.1 68.94.157.1
O18 - Protocol: dic - {C21F5C32-F57A-4A0D-8E0A-B672691C52D0} - C:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

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#2 Fusion_Inc

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Posted 03 September 2006 - 02:05 PM

guys??? =\

#3 htv8

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Posted 08 September 2006 - 08:51 AM

Hello Fusion_Inc, and welcome to BleepingComputer. I will be handling your log to help you get cleaned up.

Please take note of the following:
1. I will start working on your malware issues, this may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. The process is not instant. Please continue to review my answers until I tell you your machine is clean.
4. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.
5. Please reply to this thread. Do not start a new topic.

Please give me some time to look over your log and I will get back to you as soon as possible.

Thanks,

htv8
If I have not posted back within 24 hours, feel free to send me a PM with your topic link.

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#4 htv8

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Posted 08 September 2006 - 12:20 PM

Step #1
Go to Start > Control Panel > Add/Remove Programs and check for any item with Java Runtime Environment (JRE or J2SE) in the name. Click the Remove or Change/Remove button next to each of these items listed, exept for the item that indicates the latest Java version which is currently J2SE Runtime Environment 5.0 Update 8. Remove all Java versions older than the one mentioned and reboot your computer once all older Java components are removed.

Step #2
Please download ewido anti-spyware from the link below and save it to your Desktop.
Download ewido anti-spyware v4.0

Once downloaded, locate the icon on your Desktop and double-click on it to launch the setup program. Follow the on-screen instructions to install ewido anti-spyware.

Before running ewido anti-spyware, it is mandatory that you update its definition files. Follow these instructions to update the program:
1. Start ewido anti-spyware.
2. Click the Update icon at the top of the screen. On the newly presented screen, click the button labelled "Start Update". The update process will start.
3. Once the update has completed, select the Scanner icon at the top of the screen, followed by clicking the Settings tab.
4. In the newly presented screen, click on the link named "Recommended actions" and then select the Quarantine option.
5. Under Reports, select the radio button labelled "Automatically generate report after every scan". Unselect the checkbox labelled "Only if threats were found".
6. Close ewido anti-spyware.

Now reboot your computer into Safe Mode. Restart your computer and gently tap the F8 key repeatedly on your keyboard while starting up until you are presented with a new menu in which you can select the option for Safe Mode using the arrow keys on your keyboard.
For more information on how to boot your computer into Safe Mode, see this reference: How to start Windows into Safe Mode.

When in Safe Mode, please follow these instructions to run ewido anti-spyware:
1. Close all windows so that you have nothing open and lauch ewido-anti-spyware by double-clicking the icon on your Desktop.
2. Click the Scanner icon at the top of the screen and select the Scan tab.
3. Click on the "Complete System Scan" icon and ewido will begin the scanning process. Be patient as this may take some time.
IMPORTANT: Do not open any other windows or programs while ewido anti-spyware is scanning, it may interfere with the scanning proccess.
4. When the scan has finished, ewido will list any infections found on the left-hand side. It should automatically set the recommended action to Quarantine.
5. Click the Apply all actions button. ewido will display "All actions have been applied" on the right-hand side.
6. Click on the button labelled "Save Report", followed by pressing the "Save Report As" button. This will create a text file. Make sure you know where to find this file again.
7. Close ewido anti-spyware.

Please post the entire contents of the saved text file in your next reply.

Step #3
Please download Silent Runners.zip from the download link below and save it to your Desktop.
Download Silent Runners.zip

Once it is downloaded, extract the ZIP file to a new folder on your Desktop. Run the Silent Runners.vbs file inside it by double-clicking on it.
NOTE: If your antivirus has a script blocker, you will get a warning asking if you want to allow Silent Runners.vbs to run. This script is not malicious so please allow it.

Once launched, you will receive a prompt: "Skip supplementary searches?". Click the No button. A text file will appear in the Silent Runners folder. Silent Runners is not done yet, so please let it run. (It won't appear to be doing anything)! Once you receive the "All Done!" prompt, open the text file and include the entire contents of that text file in your next reply as well.

Step #4
Scan with HijackThis again and post a new HijackThis log. (Do not forget to include the ewido anti-spyware text file and the Sillent Runners text file in your next reply).
If I have not posted back within 24 hours, feel free to send me a PM with your topic link.

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#5 illukka

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Posted 29 September 2006 - 03:45 PM

due to lack of feedback to a helper--> this topic is now closed
to get it reopened PM a staff member with the address of this thread.
this applies to the topic starter only, everyone else with similar problems start a new topic.

thank you htv8 :thumbsup:
To Ride, Shoot Straight And Speak The Truth

a retired malware fighter/teacher/advisor




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