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Trusted Platform Module (TPM) screen stuck

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#1 prophet01


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Posted 03 February 2017 - 11:50 AM

Left my surface pro2 on overnight and woke up to find the above screen with the following options

Trusted Platform Module(TPM)       [Enabled]
Secure boot Control                      [Enabled]
Install Default Secure Boot Key
Delete All Secure Boot Key
Exit Setup

No matter what I do, when I exit setup, it closes down only to boot to this screen.
Any ideas what I can do please. I've taken the machine to a number of local computer shops but no luck.


When I start the machine the "SURFACE" screen appears and after around 25 seconds I get the following sceen



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#2 JohnC_21


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Posted 03 February 2017 - 12:44 PM

See this 12 page thread. Hopefully some of the ideas will help. It seems your tablet is stuck in UEFI.

#3 prophet01

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Posted 03 February 2017 - 01:53 PM

Thanks for the link John.

My previous searches came up with a few similar threads but not this one.  I'll send the link to the guy looking over the machine next week.

I'm not sufficiently knowledgeable.

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