Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Trusted Platform Module (TPM) screen stuck


  • Please log in to reply
2 replies to this topic

#1 prophet01

prophet01

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:05:33 PM

Posted 03 February 2017 - 11:50 AM

Left my surface pro2 on overnight and woke up to find the above screen with the following options

Trusted Platform Module(TPM)       [Enabled]
Secure boot Control                      [Enabled]
Install Default Secure Boot Key
Delete All Secure Boot Key
Exit Setup

No matter what I do, when I exit setup, it closes down only to boot to this screen.
Any ideas what I can do please. I've taken the machine to a number of local computer shops but no luck.

 

When I start the machine the "SURFACE" screen appears and after around 25 seconds I get the following sceen

 

413124000.jpg



BC AdBot (Login to Remove)

 


#2 JohnC_21

JohnC_21

  • Members
  • 24,036 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:33 PM

Posted 03 February 2017 - 12:44 PM

See this 12 page thread. Hopefully some of the ideas will help. It seems your tablet is stuck in UEFI.



#3 prophet01

prophet01
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:05:33 PM

Posted 03 February 2017 - 01:53 PM

Thanks for the link John.

My previous searches came up with a few similar threads but not this one.  I'll send the link to the guy looking over the machine next week.

I'm not sufficiently knowledgeable.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users