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Posted 03 February 2017 - 04:11 AM
Posted 05 February 2017 - 08:08 AM
This seems that there's a problem with your backlight on the laptop (a broken hardware part).
As for why the external monitor doesn't work - it could be due to a hardware problem.
I would suggest posting over in the Internal Hardware forums for more expert assistance: http://www.bleepingcomputer.com/forums/f/7/internal-hardware/
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