Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

svchost.exe virus


  • This topic is locked This topic is locked
7 replies to this topic

#1 giannisael3

giannisael3

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:09:10 PM

Posted 01 February 2017 - 06:31 AM

Hey guys there is no way i can't get rid of svchost.exe that runs under my name. Tried a lot of malware and antivirus softwares but nothing happened, also checked in regedit to delete it but couldn't find it.Anyone knows how to remove it?(i am using a lenovo ideapad 100-151bd)


Edited by giannisael3, 01 February 2017 - 06:32 AM.


BC AdBot (Login to Remove)

 


#2 nasdaq

nasdaq

  • Malware Response Team
  • 38,936 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:03:10 PM

Posted 01 February 2017 - 10:51 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

--RogueKiller--
  • Download & SAVE to your Desktop Download RogueKiller
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or above, right-click the program file and select "Run as Administrator"
  • Accept the user agreements.
  • Execute the scan and wait until it has finished.
  • If a Windows opens to explain what [PUM's] are, read about it.
  • Click the RoguKiller icon on your taksbar to return to the report.
  • Click open the Report
  • Click Export TXT button
  • Save the file as ReportRogue.txt
  • Click the Remove button to delete the items in RED
  • Click Finish and close the program.
  • Locate the ReportRogue.txt file on your Desktop and copy/paste the contents in your next.
=======

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===


Please post the logs and wait for further instructions.

#3 giannisael3

giannisael3
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:09:10 PM

Posted 01 February 2017 - 11:55 AM

To big to post it here so i upload the files 

Attached Files



#4 nasdaq

nasdaq

  • Malware Response Team
  • 38,936 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:03:10 PM

Posted 01 February 2017 - 02:02 PM



Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.


Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKU\S-1-5-18\...\Run: [] => 0
CHR Extension: (Chrome Web Store Payments) - C:\Users\giann\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-01-19]
CHR Extension: (Chrome Media Router) - C:\Users\giann\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-01-05]
Task: {AA0C58E5-1597-45E6-96C1-AD70CDE37548} - \{B813A00C-EF68-4BDF-A796-7E62446EE9F8} -> No File <==== ATTENTION
AlternateDataStreams: C:\ProgramData\Temp:DDCCB2FA [296]


Reboot:

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.

Please let me know what problem persists with this computer.

If the problem persists please delete all the items found by the RogueKiller tool.
The default settings that are will be set.
===

there is no way i can't get rid of svchost.exe that runs under my name

Where do you see this activity?

#5 giannisael3

giannisael3
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:09:10 PM

Posted 01 February 2017 - 03:06 PM

Fix result of Farbar Recovery Scan Tool (x64) Version: 29-01-2017
Ran by giann (01-02-2017 21:50:04) Run:1
Running from C:\Users\giann\Desktop
Loaded Profiles: giann (Available Profiles: giann)
Boot Mode: Normal
==============================================
 
fixlist content:
*****************
Start
 
CreateRestorePoint:
EmptyTemp:
CloseProcesses:
 
HKU\S-1-5-18\...\Run: [] => 0
CHR Extension: (Chrome Web Store Payments) - C:\Users\giann\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-01-19]
CHR Extension: (Chrome Media Router) - C:\Users\giann\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-01-05]
Task: {AA0C58E5-1597-45E6-96C1-AD70CDE37548} - \{B813A00C-EF68-4BDF-A796-7E62446EE9F8} -> No File <==== ATTENTION
AlternateDataStreams: C:\ProgramData\Temp:DDCCB2FA [296]
 
 
Reboot:
 
End
*****************
 
Restore point was successfully created.
Processes closed successfully.
HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Run\\ => value removed successfully
C:\Users\giann\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\nmmhkkegccagdldgiimedpiccmgmieda => moved successfully
C:\Users\giann\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm => moved successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{AA0C58E5-1597-45E6-96C1-AD70CDE37548} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{AA0C58E5-1597-45E6-96C1-AD70CDE37548} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{B813A00C-EF68-4BDF-A796-7E62446EE9F8} => key removed successfully
C:\ProgramData\Temp => ":DDCCB2FA" ADS removed successfully.
 
=========== EmptyTemp: ==========
 
BITS transfer queue => 0 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 25416945 B
Java, Flash, Steam htmlcache => 506 B
Windows/system/drivers => 134667 B
Edge => 211 B
Chrome => 401692267 B
Firefox => 0 B
Opera => 12857504 B
 
Temp, IE cache, history, cookies, recent:
Default => 0 B
Users => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 0 B
systemprofile32 => 0 B
LocalService => 0 B
NetworkService => 20894 B
giann => 67649925 B
 
RecycleBin => 0 B
EmptyTemp: => 484.2 MB temporary data Removed.
 
================================
 
 
The system needed a reboot.
 
==== End of Fixlog 21:50:56 ====
 
 
 
The svchost.exe is running in task manager--> details tab 
The problem is that my mic automutes itself and when i manually unmute, it automutes again after a short time. So i searched in google and found that it might be a form of malware( svchost.exe)
 


#6 nasdaq

nasdaq

  • Malware Response Team
  • 38,936 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:03:10 PM

Posted 02 February 2017 - 08:10 AM

Check the integrity of the operating system files.
How to run sfc /Scannow
http://support.microsoft.com/kb/929833

When completed refer to the Microsoft article again and follow the instructions to view details of the System File Checker process

Post the contents of the sfcdetails.txt file for my review.

<<<>>>

If the problem persists, continue.

Please try the suggested fixes detailed on this topic.
https://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/microphone-volume-level-automatically-resets-to/919f30aa-adc3-4c8f-8a17-8d7d2f8da665

Keep me posted.

#7 giannisael3

giannisael3
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:09:10 PM

Posted 03 February 2017 - 04:04 AM

I checked the links you attached but didn't worked sir.

Attached Files



#8 nasdaq

nasdaq

  • Malware Response Team
  • 38,936 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:03:10 PM

Posted 03 February 2017 - 09:08 AM

Can you remove the mic using the Add/Remove Hardware.
Restart the computer normally and then reinstalling the mic.

Keep me posted.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users