Hello, I hope someone can help.
I have a dell inspirion 17r N7110, which i have upgraded from windows 7 to windows 10. Recently i noticed problems with the hard disk, bad sectors. So i decided to install a new hard drive, I've done this before on other system and wasn't too concerned. Took apart the laptop and installed the new HD (western digital) carefully, put it back together. I have a bootable USB with windows 10 to use to re install windows. Turned on the machine, It shows the Dell Inspirion screen (hit f2 setup or f12 boot options). But then it just goes to a black screen with "Operation System not found" none of the keys work, f2, f8, f12, ctrl f1, nothing. I can not get to the BIOS to change the boot order and I'm at a loss as to what to do. I don't have anything connected to the laptop, no mouse, printer, external hard drive etc. so i know that can't be causing the conflict. shouldn't be a virus since this is a new HD.
I turned off the machine removed the battery hoping this would reset and give me the options to boot from the USB, but no luck.
Could i have gotten the wrong hard drive? i don't think so, it had a western digital blue, & I installed a western digital black, I was very careful to reinstall the ribbons, screws etc, just as i removed them.
Anyone have suggestions?