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Mouse and keyboard acting up.


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4 replies to this topic

#1 ttttlnlund

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Posted 30 January 2017 - 12:31 PM

I built my own computer about 6 months ago and everything has been running smooth up  until recenty, My mouse tends to stop and then skip all over the place and about half the time my keyboard decides not to work and if it does i can type a whole sentence before it kicks in and types it all. Ran a virus scan with avg and malware scan with malwarebytes and both came up empty. Tried the pairing tool and it works for maybe a few hours then back to usual. The last think i could say is my keyboard and mouse are connected by one single dongle.



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#2 opera

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Posted 31 January 2017 - 01:22 AM

Have you tried changing the batteries?



#3 dc3

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Posted 31 January 2017 - 10:20 AM

The odds are pretty high that the batteries for both devices would be going bad at the same time, but stranger things have happened.

 

Since both the mouse and keyboard are running of the same dongle I would suggest trying a different USB port.

 

Look in the Device Manager to see if there are any warnings (yellow) or errors (red) under the Universal Serial Bus controllers.


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#4 ttttlnlund

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Posted 31 January 2017 - 02:09 PM

tried my front and back usb ports and still have the same error. Changed the batteries twice and there were no warnings or errors in device manager. could the dongle just be bad?



#5 dc3

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Posted 31 January 2017 - 03:01 PM

It could be that the dongle is bad.  But try it on another computer before you do anything else.


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