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A program will not fit on the screen


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#1 jeremiahbear

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Posted 30 January 2017 - 11:08 AM

I have one program, proprietary from a vendor, that will not fit on my screen. It fits on every other laptop we use it on except this one. Panasonic CF-31 toughbook with touchscreen. Windows 7 Pro 64-bit. I have tried all of the conventional ways to change screen size that I know of but cannot get it to fit on this machine for some reason.

 

Things I tried:

Maximize

Minimize then Maximize

F11

Resolution settings. Moved them around to different settings, applied and moved back.

Checked Bios

Updated graphics driver

Dragged corners every which way just for giggles

 

Very confusing for me, hope the solution is a simple one.

 

Any help would be appreciated!



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#2 hamluis

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Posted 30 January 2017 - 11:17 AM

Are you saying that, aside from this one program, you have no screen/resolution problems with other apps/files on this system?

 

Louis



#3 jeremiahbear

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Posted 30 January 2017 - 11:30 AM

None that I can find.



#4 hamluis

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Posted 30 January 2017 - 12:00 PM

I suggest that you contact the vendor of said program.

 

Louis



#5 jeremiahbear

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Posted 30 January 2017 - 12:12 PM

I did that after I exhausted the settings on the computer that I knew to check. They just referred me back to computer settings. So, I thought I would give you guys a shot just in case I was totally missing something.



#6 hamluis

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Posted 30 January 2017 - 12:35 PM

If a computer setting is the focus...then it has to be resolution, IMO.

 

Louis



#7 RolandJS

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Posted 30 January 2017 - 12:48 PM

I had to change Resolution for a specific program; then back to my desired Resolution; that was the only solution I found.  Quick question:  is an external monitor or projection device also being used?


Edited by RolandJS, 30 January 2017 - 12:56 PM.

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#8 JohnC_21

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Posted 30 January 2017 - 12:53 PM

From looking at the Panasonic it looks like it's not widescreen, correct? Are the other computer's where the program looks normal widescreen?

 

From the specs it lists the monitor as XGA with max resolution of 1024X768  https://en.wikipedia.org/wiki/Graphics_display_resolution#XGA_.281024.C3.97768.29

 

Resolution and Aspect Rations on the Toughbooks.

 


Edited by JohnC_21, 30 January 2017 - 12:59 PM.


#9 jeremiahbear

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Posted 31 January 2017 - 10:53 AM

It is not a widescreen. Most other laptops are a widescreen, yes.



#10 hamluis

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Posted 31 January 2017 - 12:10 PM

I would try changing the aspect ratio from 4:3 to 16:9, if the option exists for the display settings.

 

Louis






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