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Laptop unable to shutdown properly


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#1 zzzfrendzzz

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Posted 30 January 2017 - 10:08 AM

Hello, ever since i updated my laptop to Windows 10 around a year ago, my laptop has always been unable to shutdown proper. The computer goes through the shutdown process and ends having the power button still lit up. 

 

Any help is appreciated. 



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#2 britechguy

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Posted 30 January 2017 - 10:12 AM

Well, the first thing I'd do is open a command prompt with the "Run as administrator option", enter SFC /scannow and let that run, then follow that with DISM /Online /Cleanup-Image /RestoreHealth

 

Then try shutting down and see if it works normally.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1809, Build 17763 

     Presenting the willfully ignorant with facts is the very definition of casting pearls before swine.

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#3 zzzfrendzzz

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Posted 30 January 2017 - 11:21 AM

Well, the first thing I'd do is open a command prompt with the "Run as administrator option", enter SFC /scannow and let that run, then follow that with DISM /Online /Cleanup-Image /RestoreHealth
 
Then try shutting down and see if it works normally.

Hi, opened cmd and did what u said. Did not solve the issue.
Thank you for ur reply anyways

#4 britechguy

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Posted 30 January 2017 - 11:32 AM

Next, try this:

 

Turn Off Windows 10 Fast Startup

 

If your operating system hibernation file, which is used if Fast Startup is on (and it is by default), becomes corrupted it can cause all sorts of interesting issues.  After you've turned Fast Startup off try restarting, then try shutting down.  If the shutdown works after you've done a restart cycle, you can turn Fast Startup back on if you wish.  I keep it off on my machines.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1809, Build 17763 

     Presenting the willfully ignorant with facts is the very definition of casting pearls before swine.

             ~ Brian Vogel

 

 

 

              

 


#5 opera

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Posted 30 January 2017 - 11:38 AM

Or go here to see how to turn Fast Startup off

 

https://www.tenforums.com/tutorials/4189-fast-startup-turn-off-windows-10-a.html



#6 zzzfrendzzz

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Posted 30 January 2017 - 09:58 PM

Tried turning off fast startup as well, didn't solve the issue.




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