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Posted 30 January 2017 - 12:23 AM
Posted 30 January 2017 - 10:28 AM
Posted 30 January 2017 - 03:44 PM
Thanks very much for the driver link hamluis but I already have those. Someone just told me all my drivers are up-to-date so I can at least knock that off the list of what it isn't. My GPU still isnt being detected when I use DxDiag in safe mode and I can't startup the pc normally. It boots perfectly but after the logo and before the login screen it blue screens me. I also tried running a hardware diagnostic test last night but my GPU did not get tested. So what I'm thinking is either my GPU is not working, I didnt plug it back in correctly, or for some reason it's not being detected by the motherboard? Idk...
Posted 30 January 2017 - 04:48 PM
it's unimportant if the system says that the drivers are current...the fact is that many driver problems result not because of lack of the drivers...but because the installed drivers are damaged/corrupt and unable to perform properly.
In such cases, the drivers need to be uninstalled via Device Manager...and then reinstalled or replaced with others.
Posted 30 January 2017 - 11:17 PM
I just double checked all of my drivers to see they were all up-to-date. I even installed my old hard drive and boot that in safe mode to see if anything was missing but it's all here and even more updated than it was on my other hard drive. I ran sfc /scannow and found nothing wrong. I feel like I've tried just about everything I possibly can try from safe mode... and I'm still getting blue screen after boot but before I can log in for startup. I'm out of ideas.
Posted 30 January 2017 - 11:25 PM
Let's see whether if we can take a look at the dump files. Please navigate to:
and zip up the .dmp files in that directory. If you run into permission problems, simply copy/paste them onto your desktop and zip them up from there.
P.S. The 0x00000116: VIDEO_TDR_ERROR bugcheck code indicated in the WER report points to issues with your NVIDIA graphics card, as you may already know. I suspect we're dealing with hardware, so please complete all these hardware diagnostics, starting with the video card tests.
Posted 30 January 2017 - 11:50 PM
And I would love to try the hardware diagnostic test starting with gpu first but I already ran the one that came with windows 7. My GPU did not get tested because it is listed as n/a in DxDiag and was listed as "Standard VGA Graphics Adapter" or something in device manager under display before I updated the drivers for it. It's light is on and fan is moving...
It's still listed as n/a in DxDiag. But is that normal for safe mode?
Posted 31 January 2017 - 10:00 AM
I've just had a look at the dumps, and indeed, they were all 0x116 bugchecks. This is a fairly common one, and it points to something related to your graphics card.
The first dump was on January 28, was that the first BSOD? I'm wondering whether if a NVIDIA driver update caused the problems, as the update was on January 20. To begin the troubleshooting process:
If the BSODs continue, can you purchase another graphics card and test it out? (Make sure you can return the graphics card with no penalty.) I still believe that it's related to hardware, since the BSOD occurs at start-up.
Posted 31 January 2017 - 12:06 PM
I think it has to be a driver update because after installing windows 7 ultimate sp1 on my new hard drive I don't get the blue screen.... but after I use windows update or start installing any drivers I start getting the BSoD every startup. I dont get it. I'll test what you want me to test - just give me some time to do it and I'll report back
Posted 31 January 2017 - 12:15 PM
FWIW: The general feeling is that users should not allow Windows Update to install drivers for a system. Either the OEM website (if OEM system) or the component manufacturer's website...are much safer choices, since the driver bank used by Windows Update...may not necessarily reflect the correct driver for a given system.
Posted 31 January 2017 - 12:24 PM
Edited by bwv848, 31 January 2017 - 04:51 PM.
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