I have been experiencing security issues on my Dell Laptop that runs Windows 7 Operating System. My computer technician is no good with security matters and only knows how to backup the system and download Symantec. I find that Symantech is USELESS and that it is being manipulated by at least 2 hackers.
How can I remove these Plug-Ins and Extensions on my computer if the message says, "Access Denied." I am a User, and have asked the technician to make me an Administrator. Some of the messages that pop up when I sign in as Administrator, is "Trusted Installer," which prohibits the removal of these unwanted plug-ins and extensions.
I have seen on the Chrome browser that 2 people were logged in. When I removed them, they popped up again persistently.
Edited by hamluis, 30 January 2017 - 05:56 AM.
Moved from Web Browsing/Email to Am I Infected - Hamluis.