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Computer hangs on login, even on fresh install of windows 10.


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#1 gumgajua

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Posted 29 January 2017 - 07:47 PM

Hey guys, new to this forum (and not the greatest with computers) so forgive me if my formatting is off or if I do something wrong or this topic is in the wrong thread. I'm just at my wits end at this point.
So last night I tried shutting down and restarting my computer into safe mode, but when it tried to shut down, it froze and stayed there until I forcefully shut it down.

Then, when I tried turning it back on, it took a fair bit longer to load, and when it finally did, it loaded to my login screen (not in safe-mode either, like it should have started up) and froze after 3 seconds. Now every time I try to restart my computer, it gets to this same point and freezes.
I've tried startup repair (which obviously did nothing), then proceeded to wipe both my main hard drive and secondary hard drive completely, and fresh install of windows, Voila! It worked.. until I shut it off again and now I'm back to square one.

From what I've seen online, I tried to do sfc /scannow, which found corrupted files but could not repair them. I've included the CBS.log and sfcdetails.txt, which mentioned something about fdeploy.dll (it's all gibberish to me :P)

If you guys could help me out, I'd appreciate it greatly.

(I can only boot into safe mode, but can't with network properties, so I'm guessing it has something to do with that but I'm not sure)

 

EDIT:  (Oh, and the event viewer gives me a bunch of errors, all about the 2 same things:

DCOM got error "1084" attempting to start service ShellHWDetection with arguments "Unavailable" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

 

DCOM got error "1084" attempting to start service WSearch with arguments "Unavailable" in order to run the server: {B52D54BB-4818-4EB9-AA80-F9EACD371DF8} )

 

EDIT 2: So I decided to download a completely new windows 10 iso from Microsoft, loaded it onto a usb and installed another OS through that. Seems to be working now (as I'm typing from the affected computer) and hopefully will stay working this time. The Windows update went through this time (it was the reason it broke again after I fixed it last night) and restarted fully. I've installed latest GPU drivers and the like and it still seems to be stable. Will update this post as either solved or delete it in a few days if the problem stays fixed this time.

 

Specs: 
CPU - I7-3770
GPU- GTX 1060 6gb OC
HDD - 1 x 250GB, 1 x 2 TB

PSU - EVGA 500w

Attached Files


Edited by gumgajua, 30 January 2017 - 12:39 AM.


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#2 usasma

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Posted 31 January 2017 - 07:46 AM

Please provide these reports:

 

The first set is done this way because our report collector won't work in Safe Mode.

If you don't have dump files, don't worry about it - just let us know

Upload Dump Files:
NOTE:  If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
Please go to C:\Windows\Minidump and zip up the contents of the folder.  Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there.  If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP.  If you find it, zip it up and upload it to a free file hosting service.  Then post the link to it in your topic so that we can download it.

Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp.  Zip up any that you find and upload them with your next post.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file):  http://www.carrona.org/setmini.html
More info on dump file options here: http://support.microsoft.com/kb/254649

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter.  Then navigate to Desktop to retrieve the TEST.NFO file.  If you have difficulties with making this work, please post back.  Then zip up the .nfo file and upload/attach the .zip file with your next post.

systeminfo:
Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter.  Then navigate to Desktop to retrieve the syteminfo.txt file.  If you have difficulties with making this work, please post back.  Then zip up the .txt file and upload/attach the .zip file with your next post.
NOTE:    Will not work with Windows XP

 

 

Next report - you probably won't have to worry about the temps - but it's included "just in case":

 

Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility: 

SpeedFan v. 4.5.1 and later (free from here:  http://www.almico.com/sfdownload.php ) can log temperatures in a CSV file:
You may not need to log temps.  If uncertain, please ask.

To make it work (log the temps to a file) you have to do BOTH of the below:

1. Enable logging in general: Configure...Log...check "Enabled" then click on OK to save.

2. Enable logging for specific checks: Configure...Temperatures..left click on each sensor, then click on "Logged" at the bottom of the Window (for our purposes we want them all) then once you've selected "Logged" for all sensors, then click on OK to save.

The log will be located at C:\Program Files (x86)\SpeedFan

Naming: log files are named SFLogYYYYMMDD.csv, where YYYY is the year (four digits), MM is the month (2 digits, zero padded) and DD is the day (2 digits, zero padded). If a file already exists by that name, the file that already exists is renamed according to the following naming scheme: SFLogYYYYMMDD-CCCC.csv, where CCCC is a increasing number. The new file is then created with the standard file name scheme.

Notes: whenever you change the options related with logging, SpeedFan starts a new log file.

NOTE:You may want to turn logging off when we're done - as I don't know it's impact on performance or on the system.


 

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 gumgajua

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Posted 01 February 2017 - 08:48 PM

I think I solved the problem by installing a fresh version of windows, but if you'd like me to still upload the reports in case others have a similar issue I can do so.



#4 usasma

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Posted 02 February 2017 - 10:50 AM

If the system is running fine, then there's no need for reports.

If it starts giving you problems, then upload the reports.

I'll be notified by email if you reply to this topic.

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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