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Periodic (sometimes frequent) BSOD


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#1 neoemonk

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Posted 27 January 2017 - 03:13 PM

I've had blue screens for several months on and off. Sometimes I get multiple per day, and sometimes I can go a few weeks without one.

 

· OS - Windows 10 Professional
· x64
· This was originally Windows 7, then 8, then 8.1, and now 10. I've always done clean installs.
· The OS is a full retail version, free upgrade from Windows 8.1
· The oldest components go back to 2010. I've done multiple component upgrades through the years.
· Age of installation - roughly seven months I'd say - I was running the Windows Insider Fast Ring build prior to this and had to do a clean install to get off of that

· CPU i7-2600k
· Video Card - EVGA GTX 1070
· MotherBoard - Maximus V Formula
· Power Supply - CORSAIR Enthusiast Series TX750 V2 750W Model No. CP-9020042-NA

· System Manufacturer - self-built

· Desktop machine

 

​I've run all of the suggested tools in the past and have been unable to get any error messages. Driver Verifier would not allow my PC to boot until I replaced my ten year old wired keyboard and unplugged and disabled the built-in Bluetooth receiver on the motherboard.

 

​Perfmon ran for a long time, so I walked away from the machine for about 30 minutes. When I came back the window was closed and I could not locate the report.

 

Thanks in advance!

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#2 usasma

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Posted 30 January 2017 - 06:27 AM

Your UEFI/BIOS (version 1903) dates from 2013.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

MSI Afterburner and Riva Tuner (along with EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys).  Please un-install them immediately!

If you're overclocking, please stop the overclock while we're troubleshooting.  Feel free to resume the overclock once the system has been stabilized.
 

Out of 50 memory dumps there were 10 different BSOD  (aka STOP or BugCheck) error codes 4 of the memory dumps actually blame hardware).  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html
Please finish ALL of them and let us know the results


Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Tue Jan 24 09:46:12.679 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\012417-33187-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.576.amd64fre.rs1_release_inmarket.161208-2252
System Uptime:0 days 0:45:12.356
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 1A, {41792, ffff89bffea978d8, 4000000000000, 0}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Arguments:
Arg1: 0000000000041792, A corrupt PTE has been detected. Parameter 2 contains the address of
    the PTE. Parameters 3/4 contain the low/high parts of the PTE.
Arg2: ffff89bffea978d8
Arg3: 0004000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_41792
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT
CPUID:        "Intel® Core™ i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3410
  BIOS Version                  1903
  BIOS Release Date             08/19/2013
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  System Product Name
  Baseboard Product             MAXIMUS V FORMULA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan 24 09:00:06.472 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\012417-26593-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.576.amd64fre.rs1_release_inmarket.161208-2252
System Uptime:2 days 23:59:04.873
Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3bd9a )
BugCheck 1A, {61941, 7ffeb001bf96, d, ffffaa8106b0ab00}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Arguments:
Arg1: 0000000000061941, The subtype of the bugcheck.
Arg2: 00007ffeb001bf96
Arg3: 000000000000000d
Arg4: ffffaa8106b0ab00
BUGCHECK_STR:  0x1a_61941
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: 0x1a_61941_nt!_??_::FNODOBFM::_string_
CPUID:        "Intel® Core™ i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3410
  BIOS Version                  1903
  BIOS Release Date             08/19/2013
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  System Product Name
  Baseboard Product             MAXIMUS V FORMULA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan 14 12:46:20.524 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\011417-26828-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.576.amd64fre.rs1_release_inmarket.161208-2252
System Uptime:0 days 0:08:21.202
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck A, {ffff97801282d5d0, 2, 0, fffff803fe6743aa}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: ffff97801282d5d0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff803fe6743aa, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.350_none_43278ee965418
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3410
  BIOS Version                  1903
  BIOS Release Date             08/19/2013
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  System Product Name
  Baseboard Product             MAXIMUS V FORMULA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler



3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Tue Jan 24 09:46:12.679 2017 (UTC - 5:00)**************************
AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
LMouFilt.Sys                Tue Jun  9 15:25:39 2015 (55773DB3)
LHidFilt.Sys                Tue Jun  9 15:25:40 2015 (55773DB4)
e1i63x64.sys                Fri Mar  4 16:46:29 2016 (56DA0235)
TeeDriverW8x64.sys          Mon Mar 28 14:59:41 2016 (56F97F1D)
asmtxhci.sys                Mon Apr 11 02:15:42 2016 (570B410E)
asmthub3.sys                Mon Apr 11 02:16:03 2016 (570B4123)
RTKVHD64.sys                Fri May 20 06:48:12 2016 (573EEB6C)
intelppm.sys                Fri Jul 15 22:10:43 2016 (578997A3)
nvhda64v.sys                Thu Sep 29 09:25:06 2016 (57ED1632)
nvlddmkm.sys                Thu Nov 24 14:04:44 2016 (583739CC)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan  7 12:26:31.352 2017 (UTC - 5:00)**************************
xusb22.sys                  Fri Jul 15 22:28:13 2016 (57899BBD)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Dec 14 12:01:07.389 2016 (UTC - 5:00)**************************
exfat.SYS                   Fri Jul 15 22:20:44 2016 (578999FC)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Nov 15 21:17:20.183 2016 (UTC - 5:00)**************************
nvvad64v.sys                Fri Jul  1 09:12:29 2016 (57766C3D)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct 27 10:35:43.922 2016 (UTC - 5:00)**************************
nvhda64v.sys                Tue May 10 04:59:01 2016 (5731A2D5)
nvlddmkm.sys                Thu Aug 11 07:07:38 2016 (57AC5C7A)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct 27 10:16:15.931 2016 (UTC - 5:00)**************************
VBoxNetAdp6.sys             Mon Sep 12 12:17:23 2016 (57D6D513)
VBoxNetLwf.sys              Mon Sep 12 12:17:23 2016 (57D6D513)
VBoxUSBMon.sys              Mon Sep 12 12:17:23 2016 (57D6D513)
VBoxDrv.sys                 Mon Sep 12 12:18:02 2016 (57D6D53A)


http://www.carrona.org/drivers/driver.php?id=AsIO.sys
http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
http://www.carrona.org/drivers/driver.php?id=exfat.SYS
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp6.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetLwf.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys

 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 neoemonk

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Posted 30 January 2017 - 06:42 PM

Thanks for the response! There's a lot to go through here, so once I'm done I'll post again. I appreciate the help.



#4 usasma

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Posted 02 February 2017 - 08:41 AM

Not a problem.  I get notified by email when you respond.

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 neoemonk

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Posted 19 February 2017 - 05:46 PM

Hi, I just wanted to submit a quick update. I've been meaning to get around to doing these tests. I had run a lot of them before in the past, but wanted to go back through from the top. I've done memtest several times, but never on each individual stick of RAM. Today I started, and wanted to do 7 passes on each stick. I got to the third one and on the fifth pass, I got 32 errors on one test. I just kicked off testing on the fourth stick of memory, but it seems like I have had a faulty memory chip for a long time and it has never been caught with testing all four at once.

 

I see from your signature that your eyes are having problems - I hope you feel better, and hope you eventually get to see this message. These blue screens have been driving me crazy forever so I really appreciate your suggestions!



#6 neoemonk

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Posted 05 November 2017 - 02:10 PM

Hi,

 

I'm bringing this thread back from the dead. I've been thinking about it for a while. My PC is still having intermittent problems. I started getting a lot of failures running Memtest86 on single sticks. I contacted the manufacturer since I had a lifetime warranty on my memory, and swapped out what I thought were the bad sticks. They sent new memory, and the first thing I did was run MemTest on the new memory and got failures. I sent it back and got another replacement, and had failure issues again. I started to suspect that the issue was not with the memory, as it seemed unlikely they would continually send me bad memory. 

 

I thought I had isolated good memory and good slots, but I can't get consistent failures in a given stick or given slot. I run memtest for 24 hours typically.

 

For example, stick 1 may fail sometimes in slot 1, but run fine in slots 2, 3, and 4, even for 24-36 hours of testing. Nothing else will fail in slot 1. 

 

I can't really seem to get conclusive results on either a bad memory stick or a bad memory slot. Please let me know what you think I should do.



#7 usasma

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Posted 05 November 2017 - 03:00 PM

Most likely there's a problem with the motherboard (or at least the slots for the RAM on the motherboard).

The intermittent problem can be caused by broken traces (the little metal lines on the board) that expand when they heat up - and that either makes or breaks contact (but that's only one possibility - and it's just a guess on my part).

 

Replacing the motherboard is a major task, but IMO, it's what's called for here.

You can try this procedure to help rule out the other components before buying a new motherboard:  http://www.carrona.org/strpdown.html


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 neoemonk

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Posted 05 November 2017 - 03:20 PM

Thanks for the quick reply. I've thought there was an issue with the motherboard. There is one other wrinkle to this, and I don't know that it would impact your assessment or not but it just strikes me as peculiar.

 

This PC is primarily a gaming PC, but I do use it for general purpose stuff as well (email, browsing, streaming). The system never crashes when a game is running. It will blue screen immediately upon exiting a game, or it will blue screen idling at the login screen or browsing the internet, but never while actually running a game. It just strikes me as odd because I thought that's when the system would be most taxed.

 

I'll take a look at the stripdown procedure, but I suspect I won't encounter issues with other components. Thanks again.



#9 usasma

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Posted 05 November 2017 - 06:54 PM

Try running Prime95's Blend test while the system is on.  If it's stress on the RAM causing this, then Prime95 may cause it to crash/shut down.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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